Ep. 234: Dr. Gary Klein - On Lessons in Naturalistic Decision-Making

The Decision-Making Studio Podcast

Today, I bring you my conversation with an absolute legend, Gary Klein. Gary is a renowned pioneer in naturalistic decision-making. He has extensively researched how experienced professionals (e.g. experienced physicians, firefighters, police officers, etc.) make decisions in high-pressure environments, relying on their intuition without extensive analysis. This led Gary to develop the “Recognition Primed Decision Model”. And if you've ever come across the PreMortem technique, Gary invented that. The PreMortem is something that helps decision-makers anticipate failures before they occur.

He's also collaborated with Nobel laureate, the late Daniel Kahneman, but did so as “collaborative adversaries” as he has a different take on cognitive biases. And you will hear more about that directly from Gary. Gary's work also inspired Malcolm Gladwell's book, Blink, and so much more. He is an absolute legend. In this conversation, we talk about the role of intuition and decision-making in reducing errors and enhancing insights, which Gary has done extensive work on. Gary shares some great context and advice on the PreMortem and so much more. I think Gary's work is essential to understanding and practising quality decision-making.

Show notes:

Gary’s website

Naturalistic Decision-Making - www.naturalisticdecisionmaking.org

Gary’s firm, Shadow Box Training: www.naturalisticdecisionmaking.org

Gary’s “Masterclass in Practical Decision-Making”

QR code to the masterclass:

Gary’s latest book, Snapshots of the Mind

Recognition-primed Decision Model

PreMortem method

Gary’s article with Daniel Kahneman, “A Failure to Disagree”

Gary’s book Seeing What Others Don’t – The Remarkable Ways We Gain Insights

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