26: A Behind the Scenes Look at Hiring Help While Growing Your Business (with a special guest!)

Makers Gonna Sell: A Podcast for Creative Entrepreneurs with Cheryl Ham and Nicky Avery

What happens when you’ve built your business to the point where in order to keep up with everything, you need to hire some help? What happens when you need help even though you’re still working out of your home? It might be time to find your first employee! Today Cheryl is talking about what happened when she hired her General Manager Jess to help her with the day-to-day working of her business.

At the core of Cheryl and Jess’s experience working together was the idea that this wasn’t going to be a traditional type of employer-employee relationship. At the time she was hired, Cheryl was still working out of her house and working at a corporate job, so when she first approached Jess they established clear boundaries, clear responsibilities, and most important of all, a clear line of communication to make the relationship work. It can be hard to find someone willing to work on an irregular/flexible schedule, so clear communication is crucial when you are able to bring on someone to help out.

Key Takeaways:

- It’s likely to start out as an irregular employment, so being flexible is key

- Clearly establish responsibilities and allow your employee to take ownership of tasks

- Communication is so important to keep the relationship professional and positive!

- Flexibility, Honesty, Appreciation, and Communication are the cornerstones of a good working relationship

Quotes:

“I think that people get held back thinking, ‘Well I can do this myself. Why do I need to bring somebody else in?’ And yes, you can do everything yourself, but eventually you’ll just be exhausted.” - Cheryl

“You always have to be aware of the relationship between you and your employee. If you’re friends, you can’t just take the friendship for granted and assume that they know what you want from them, or that you know what they want from you. You have to be able to speak to each other.” – Cheryl

“It’s really important to vocalize that you appreciate that they’re giving you their time. Understanding that they’re carving out hours of their day to help you and that they want to do that, showing your appreciation for your employee goes a long way.” - Jess

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