Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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Innehåll tillhandahållet av Pete Nordstrom. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Pete Nordstrom eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
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Ep 35. Creating a Culture of Service - Part 2
MP3•Episod hem
Manage episode 363987361 series 3308806
Innehåll tillhandahållet av Pete Nordstrom. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Pete Nordstrom eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
For this episode we’re turning inward to discover more about how we work to sustain a legacy of great service at Nordstrom. You’ll hear directly from Nordstrom customers Paige Siemers and daughter Anna as they share their unique experience shopping in our store. You’ll hear Nordstrom board member Jim Donald discuss how his incredibly successful career, holding leadership positions at big brands like Walmart and Publix, or as CEO of Starbucks, Albertsons, and Extended Stay America, has all been led and informed by a healthy attitude toward service. Then to cap it all off we’ll learn about how the ideas and principles surrounding great service get passed along from store to store through our Senior Vice President for the Rack division, Carl Jenkins. So lean in and listen as we wade deep in the waters of Nordstrom’s efforts to create a culture of service. Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation!
…
continue reading
70 episoder
MP3•Episod hem
Manage episode 363987361 series 3308806
Innehåll tillhandahållet av Pete Nordstrom. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Pete Nordstrom eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
For this episode we’re turning inward to discover more about how we work to sustain a legacy of great service at Nordstrom. You’ll hear directly from Nordstrom customers Paige Siemers and daughter Anna as they share their unique experience shopping in our store. You’ll hear Nordstrom board member Jim Donald discuss how his incredibly successful career, holding leadership positions at big brands like Walmart and Publix, or as CEO of Starbucks, Albertsons, and Extended Stay America, has all been led and informed by a healthy attitude toward service. Then to cap it all off we’ll learn about how the ideas and principles surrounding great service get passed along from store to store through our Senior Vice President for the Rack division, Carl Jenkins. So lean in and listen as we wade deep in the waters of Nordstrom’s efforts to create a culture of service. Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation!
…
continue reading
70 episoder
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