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Innehåll tillhandahållet av Cesar Abeid, PMP, Cesar Abeid, and PMP. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Cesar Abeid, PMP, Cesar Abeid, and PMP eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
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Onboarding Matters: How to Welcome Customers so They Stick Around
Manage episode 302802760 series 40415
Innehåll tillhandahållet av Cesar Abeid, PMP, Cesar Abeid, and PMP. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Cesar Abeid, PMP, Cesar Abeid, and PMP eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Today I chat with Donna Weber, the world's leading expert on customer onboarding.
The post Onboarding Matters: How to Welcome Customers so They Stick Around appeared first on PM for the Masses.
233 episoder
Onboarding Matters: How to Welcome Customers so They Stick Around
Project Management Podcast: Project Management for the Masses with Cesar Abeid, PMP
Manage episode 302802760 series 40415
Innehåll tillhandahållet av Cesar Abeid, PMP, Cesar Abeid, and PMP. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Cesar Abeid, PMP, Cesar Abeid, and PMP eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Today I chat with Donna Weber, the world's leading expert on customer onboarding.
The post Onboarding Matters: How to Welcome Customers so They Stick Around appeared first on PM for the Masses.
233 episoder
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×1 Stress free Project Management and Emotional Intelligence with James Louttit 56:23
56:23
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56:23In this episode James Louttit and I discuss his delightful book, Leading Impactful Teams, focusing on low-stress project management. The conversation covers emotional intelligence, practical techniques like prioritization, and risk management strategies. You'll also learn actionable tips for navigating uncertainty and improving team dynamics. Check it out! The post Stress free Project Management and Emotional Intelligence with James Louttit appeared first on PM for the Masses .…
1 Tooting Your Own Horn: Self-Promotion Tips with Traci Duez 46:48
46:48
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46:48Feel awkward self-promoting? Traci Duez joins me to discuss overcoming this common hurdle. We explore practical ways to identify and share your accomplishments, debunk myths about humility, and learn how to authentically celebrate your successes without overshadowing others. Discover why self-promotion is key to career growth. The post Tooting Your Own Horn: Self-Promotion Tips with Traci Duez appeared first on PM for the Masses .…
1 Project Managing Anything with Kerry Hoffman 50:48
50:48
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50:48In this episode of the *Project Management for the Masses* podcast, Kerry Hoffman shares her unique journey from restaurant management to enterprise-level project management, revealing how the core principles of project management can be applied to anything—whether it's running a restaurant or managing complex business initiatives. Tune in to discover practical tips on creating project charters, managing risks, and leading with a calm demeanor, no matter the chaos around you. The post Project Managing Anything with Kerry Hoffman appeared first on PM for the Masses .…
In a compelling episode of the podcast, Antonio Nieto-Rodriguez joins host Cesar Abeid to explore the evolving role of the Chief Project Officer (CPO) in today's organizations. Antonio delves into how shifting resources from operations to projects are reshaping the needs of modern management roles, emphasizing the critical need for a CPO to oversee and integrate project activities effectively. He discusses the pivotal differences between operations and projects, offering insights into why a standardized approach often fails in project management. This engaging conversation also touches on the hierarchical challenges within corporations and the strategic integration of projects with corporate objectives. For those interested in the intersections of project management, strategy, and organizational change, this episode is a must-listen. The post The Chief Project Officer appeared first on PM for the Masses .…
1 How to Effectively Recognize Employees with Debra Corey 29:54
29:54
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29:54Discover the transformative power of employee recognition in this insightful podcast interview with Debra Corey. With practical tips and the "Four Golden Rules" of recognition, she offers a roadmap for creating a culture of appreciation within organizations, emphasizing its impact on employee well-being and organizational success. The post How to Effectively Recognize Employees with Debra Corey appeared first on PM for the Masses .…
1 Epic Project Management: The DeepWater Horizon Oil Spill Cleanup 1:04:09
1:04:09
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1:04:09Mark J. Woeppel shares his experience leading a massive project to clean up the Gulf of Mexico after the 2010 oil spill. The post Epic Project Management: The DeepWater Horizon Oil Spill Cleanup appeared first on PM for the Masses .
1 Linking Your Thinking and Note-Making with Nick Milo 51:21
51:21
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51:21Nick and Cesar explore the essence of note-making vs. note-taking. Dive into the challenges of the digital age, Nick's trust in Obsidian, and a glimpse of his workshop. The post Linking Your Thinking and Note-Making with Nick Milo appeared first on PM for the Masses .
Tracy Duez and Cesar delve into the transformative power of wanting more, challenging the notion of 'wanting' as selfish. They explore purpose's role in desire and offer tools like the Wheel of Wants to clarify aspirations. Learn about aligning head and heart, fulfilling purpose, embracing growth, and how wanting can foster a more fulfilling life. The post The Power of Wanting appeared first on PM for the Masses .…
In today's episode, we're joined by Hilary Kinney to discuss 'Project Management for Parents'. We'll explore the integration of project management principles in parenting and how it promotes harmony and efficiency within the family. Don't miss out! The post Project Management for Parents appeared first on PM for the Masses .…
1 Artificial Intelligence in Project Management 55:31
55:31
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55:31Discover the transformative power of Artificial Intelligence (AI) in project management as Cesar explores the realm of AI with guest Tom Ummells, the creator of Tom's Planner. The post Artificial Intelligence in Project Management appeared first on PM for the Masses .
1 Effective Strategies for Hiring Team Members: Insights from a Talent Acquisition Expert 48:36
48:36
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48:36Today I chat with author Tatiyana Cure, author of "Hiring to Win." We cover strategies for hiring and keeping talent in your organization. The post Effective Strategies for Hiring Team Members: Insights from a Talent Acquisition Expert appeared first on PM for the Masses .
1 The Power of Playfulness in Leadership 45:36
45:36
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45:36Today I bring you the scrappy Kimberly Wiefling, who will delight you with her playful take on leadership and project management. The post The Power of Playfulness in Leadership appeared first on PM for the Masses .
Lara Hogan explains the difference between coaching and mentoring, then goes on to coach me in a very real, scarily authentic coaching session. Don't miss this one. The post What is coaching? appeared first on PM for the Masses .
1 The Hybrid Future of Project Management (and Work!) 51:58
51:58
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51:58More companies are adopting a "hybrid" situation in which some employees work from home some or all of the time, while others work from the office. How do we ensure success in this new reality? The post The Hybrid Future of Project Management (and Work!) appeared first on PM for the Masses .
How to ensure your change initiative pays off, with guest Brendon Baker, author of the excellent book "Valuable Change." The post Valuable Change with Brendon Baker appeared first on PM for the Masses .
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