Top 3 Reasons Why Studios Lose Clients

Pilates Business Podcast

On this episode of The Pilates Business Podcast, host Seran Glanfield dives into the top three reasons why boutique fitness studios struggle with client retention — and they might not be what you expect! Seran explains how simple yet impactful shifts in communication, class quality, and progress tracking can make a huge difference in keeping clients loyal and engaged.

If you're ready to stop churn and build a stronger, more connected community of clients, this episode is a must-listen. Seran also offers practical solutions you can implement right away to boost retention and improve the client experience.

Tune in to learn:

• Why clear, consistent communication is your secret weapon for client retention
• How to help clients feel their progress, even if it takes time
• The "silent killer" of studio success and how to fix it

Seran Glanfield has over a decade of experience helping boutique fitness studios thrive, and her insights in this episode will help you elevate your business to the next level!

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Kapitel

1. Reasons Clients Leave & Retention Strategies (00:00:00)

2. Improving Client Experience and Retention (00:16:04)