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From The Fields To The Board Room with Juan Longoria - Director, Global Care Operations T-Mobile, EP #120
Manage episode 324310716 series 2851763
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I met Juan on Clubhouse in the midst of the pandemic and we’ve become friends over the past couple of years. He is an amazing example of what we are doing with the Excelente movement and I’m so glad I get to share his story with you on the podcast.
Juan Longoria is the Executive Director and Founder of REVJLO Charities in the Rio Grande Valley of South Texas. Founded in 2012, their mission is to remove obstacles to opportunity. As a result of his leadership, REVJLO has provided close to $100K in scholarships and has provided assistance to over 500 families in the colonias of South Texas.
In addition to being a philanthropist, Juan is a Director at T-Mobile, supporting the customer experience centers around the globe and the Co-Chair of their Magenta Latinx Network as part of the Multicultural Alliance ERG. He has over 22 years of leadership experience in customer experience centers and BPO partnership management. He’s working on combining his leadership experience, passion for DE&I, and philanthropic efforts to help those who wish to further their own careers. He would love to be part of the reason to see an increase in the representation of Latinos & Latinas in the boardrooms of corporate America and the number of Latinxs who are starting their own businesses.
You will want to hear this episode if you are interested in...
- How Juan’s migrant working childhood inspired him to do more for marginalized communities (3:21)
- The career path that led him to his current position at TMobile (6:48)
- Why mentors are important in becoming a leader (11:29)
- Why Juan started his philanthropic work (14:50)
- How he’s approached parenthood differently than his parents did (25:33)
- How his position at TMobile has changed him (31:42)
- Why passion is essential in what you’re doing (40:07)
- How to manage impostor syndrome in your career (45:20)
Connect with Juan
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