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Innehåll tillhandahållet av www.keystotheshop.com and Chris Deferio. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av www.keystotheshop.com and Chris Deferio eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
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506 : Critical Workflows Every Coffee Shop Needs

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Manage episode 448688253 series 1333802
Innehåll tillhandahållet av www.keystotheshop.com and Chris Deferio. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av www.keystotheshop.com and Chris Deferio eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

The way customers and staff experience our cafes is based many experiences and moments taken together to form what they know as our culture or brand. Each experience can be broken down into many different parts that happen within even one visit and the smart operator knows that unless there is a plan set up ahead of time for how we want those moments to go, then we will provide less than stellar service. The customer loses out on experiencing our best, and we lose out on keeping good customers and good staff.

Today we are going to be talking about a few critical workflows I believe every coffee bar needs to have detailed nd trained on in order to serve people very well every day. Take this episode as an assignment and go create these for your shop as soon as you can! Include the staff and launch these as guiding processes so your coffee shop will thrive.

In this conversation we layout the plan for:

  • Menu Workflows
  • Change workflows
  • Customer Experience workflows

Related episodes:

Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee

The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com

Want a beautiful coffee shop?

All your hard surface, stone, and brick needs!

www.arto.com

Follow on Instagram! @Artobrick ....

and tell them Chris sent you!

  continue reading

972 episoder

Artwork
iconDela
 
Manage episode 448688253 series 1333802
Innehåll tillhandahållet av www.keystotheshop.com and Chris Deferio. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av www.keystotheshop.com and Chris Deferio eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

The way customers and staff experience our cafes is based many experiences and moments taken together to form what they know as our culture or brand. Each experience can be broken down into many different parts that happen within even one visit and the smart operator knows that unless there is a plan set up ahead of time for how we want those moments to go, then we will provide less than stellar service. The customer loses out on experiencing our best, and we lose out on keeping good customers and good staff.

Today we are going to be talking about a few critical workflows I believe every coffee bar needs to have detailed nd trained on in order to serve people very well every day. Take this episode as an assignment and go create these for your shop as soon as you can! Include the staff and launch these as guiding processes so your coffee shop will thrive.

In this conversation we layout the plan for:

  • Menu Workflows
  • Change workflows
  • Customer Experience workflows

Related episodes:

Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee

The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com

Want a beautiful coffee shop?

All your hard surface, stone, and brick needs!

www.arto.com

Follow on Instagram! @Artobrick ....

and tell them Chris sent you!

  continue reading

972 episoder

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