Have Wine, Might Travel CX Storytime, Tales From The Customer Journey podcast

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Innehåll tillhandahållet av Russel Lolacher. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Russel Lolacher eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

CX Storytime, Tales from the Customer Journey « »
Have Wine, Might Travel

6y ago 10:55

Dela

MP3•Episod hem

Innehåll tillhandahållet av Russel Lolacher. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Russel Lolacher eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

Customer Experience Storytime host and storyteller Russel Lolacher shares the story of Have Wine, Might Travel.

In this tale, Paul and Clarissa travel to wine country to relax and enjoy some downtime. They want to visit the local wineries but know how stressful it is trying to get more than a few bottles back home.
What's an airline's role in the tourist's customer experience? Listen to the couple's story to learn how Pacific Coastal Airlines sees their involvement in the couple's experience, then we will explore what were the emotional impacts from those actions and the actions or strategies you can take to move your customer relationships forward.

If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca

Connect with me for more great content!

Sign Up for R@W Notes
Follow on Linkedin
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Email me anytime

… continue reading

33 episoder

Artwork

Have Wine, Might Travel

CX Storytime, Tales from the Customer Journey

published 6y ago

Dela

MP3•Episod hem

Innehåll tillhandahållet av Russel Lolacher. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Russel Lolacher eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

Customer Experience Storytime host and storyteller Russel Lolacher shares the story of Have Wine, Might Travel.

In this tale, Paul and Clarissa travel to wine country to relax and enjoy some downtime. They want to visit the local wineries but know how stressful it is trying to get more than a few bottles back home.
What's an airline's role in the tourist's customer experience? Listen to the couple's story to learn how Pacific Coastal Airlines sees their involvement in the couple's experience, then we will explore what were the emotional impacts from those actions and the actions or strategies you can take to move your customer relationships forward.

If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca

Connect with me for more great content!

Sign Up for R@W Notes
Follow on Linkedin
Follow on Instagram
Subscribe on Youtube
Email me anytime

… continue reading

33 episoder

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