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The one with the CX tasting menu - Courtney LeBlanc CX #OpenToWork E174
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🎤🎞️This month’s CX #OpenToWork seeker knows CX gets to influence all parts of the business in “The one with the CX tasting menu” with Courtney LeBlanc in CX Passport Episode 174🎧 What’s in the episode?...
CHAPTERS
0:00 Introduction
4:19 What draws you to Customer Experience?
7:30 Creating CX customers want
13:35 How does Customer Experience create tangible business value
17:29 1st Class Lounge
23:31 How can companies improve CX today?
26:00 How to help improve CX
28:24 What’s next for Courtney and customer experience?
29:18 Contact info and closing
If you like CX Passport, I have 3 quick requests:
✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport
✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com
✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/services
I'm Rick Denton and I believe the best meals are served outside and require a passport
Episode resources:
Courtney LinkedIn: https://www.linkedin.com/in/courtney-leblanc-426920b3/
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