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Amazing Apps is for Microsoft Dynamics 365 and Power Platform builders who want to use the Scrum framework to build amazing business apps that everyone will love. The podcast is hosted by Microsoft MVP, Neil Benson, and produced by Customery. [Dynamics365, D365, Power Apps, PowerApps, Power Pages, Power Apps Portals, Power Automate, Flow, Power Virtual Agents, PVA, PowerBI]
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" The Power of Vocal Dynamics "

Sheena Walker "The Celebrity Class Speaker "

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Speaking is The Most Profitable Skill in Business Voice and speech training is not something you can master in a few hours. For some, accidental speaking is the norm. Actual Performers never stop learning to use their voice in different situations, storylines, and settings. Great Speakers, Presenters, Coaches, Executives, and Business Professionals can become more powerful and persuasive by using their voices differently. How you use emotions and tonality will either engage or bore your audi ...
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Send us a text Episode 2 Welcome to Speaking with Grace, the podcast where clarity, confidence, and class take centre stage. Whether you’re in the boardroom, delivering a keynote, or closing a deal, discover how to communicate with purpose and poise. Step into a world where words winning contracts and presence builds trust. In business, how you spe…
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#159. Should you use a traditional, waterfall approach to build Power Platform apps? In this episode, I break down six situations when you might be tempted to use a waterfall method and share my thoughts on whether that's really the best approach. Highlights 00:11 Everyone should try waterfall at least once. 02:18 When to adopt a waterfall approach…
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Send us a text Do You? Embrace a life where elegance meets ease, where simplicity and refinement blend seamlessly into your daily habits, conversations, and presence. Being simply sophisticated Listen as I explain what I mean in business. Do you dress intentionally, opting for timeless styles and colours that reflect confidence and class without be…
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Send us a text Forget Goals and Focus on Becoming. Saying I will become that. World-class leaders don’t chase; they define their unique path and inspire others to follow. Your brand isn’t a goal; it’s your signature. Why It Stands Out This Podcast shifts the focus from the overused narrative of “goal-setting” to the more profound and impactful conc…
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Send us a text The Biggest Expense in Your Business Is Not What You Think. You might assume that your most significant expense is clearly reflected on your balance sheet—staff salaries, office space, or website costs. However, your most critical expense is the lack of visibility. This veil of invisibility silently costs you opportunities, clients, …
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Send us a text Ten Must-Ask Questions to Master Performance Speaking. What have you identified and yet to address in terms of skills? Have you considered how a lack of formal training or unintended errors may affect your credibility? Ask The Expert What common feedback have you received on your speaking style that you may have overlooked or dismiss…
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Send us a text What If Your Voice Was a Lighthouse? Illuminate Your Audience, Don’t Blind Them Just like a lighthouse, your voice has the power to guide, inspire, and safeguard. A lighthouse doesn’t overwhelm sailors with blinding light; it offers a steady, precise beam to lead the way. Similarly, your voice can illuminate ideas, emotions, and dire…
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Send us a text Become a Performance Based Speaker This week, we’re exploring the crucial distinction between presenting and performance-based speaking in business. While presenting focuses on structured delivery to inform or persuade, performance-based speaking enriches the experience through dynamic stagecraft and storytelling to engage and inspir…
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#158. It's 2025, and I still meet Power Platform and Dynamics 365 professionals that don't know what Scrum is or have an incomplete understanding of what Scrum is. Especially in job interviews! In this short episode, you'll learn: What Scrum really is Why it's a framework and not a methodology A simple hack for remembering the 18 components of Scru…
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Send us a text How to Get Shortlisted to Become the Best Candidate With these essential career strategies, you can be a standout candidate. These tips guide success, from crafting a results-driven CV to addressing explicit and implicit job requirements. I'd like you to discover how to convey your unique value and leave a lasting impression. Define …
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Send us a text Disney Movie Frozen Educates Us: How? This episode introduces the foundational concept of the Let Them Go Theory, which encourages individuals to stop controlling external factors, people, or outcomes and to focus on their inner state. It emphasises the importance of accepting what we cannot control and how this can lead to peace and…
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Send us a text What If There Was a Different Way? Would having daily Olympic-winning strategies take you from the pit lane to the fast track of success? Let me know if you are game-ready to go to the starting block. You don’t need to be held back any longer? What’s important is that just like a sports coach, I will personally and professionally tea…
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Send us a text The Power of Using Your Voice Your voice is one of the most potent tools for communication. Whether speaking in public, in meetings, or with friends, mastering vocal variety can make your message more engaging, persuasive, and memorable. Vocal variety refers to the changes in pitch, tone, volume, and pace that can keep your listener …
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#157. Rethink the role of the scrum master. Two recent events—a thought-provoking article by agile coach Maarten Dalmijn and a leave of absence by Matthew, a beloved scrum master in my team—prompted me to question if scrum masters might be overrated. Comparing scrum teams to sports teams like Ultimate Frisbee, where players self-regulate without re…
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Send us a text Welcome to this week’s episode of The Power of Vocal Dynamics! Do you want to become a dynamic speaker? This episode focuses on mastering strategies for overcoming presentation anxiety and unlocking your full potential as a world-class communicator. Through The Art and Craft of Presenting, you’ll discover how to captivate audiences, …
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Send us a text The Power of One Thing Join Sheena as she unpacks the power of doing less to achieve more, demonstrating how a focused and intentional mindset can lead to elite-level results. Sheena’s One Thing Theory of Everything explores a streamlined approach to achieving world-class results by prioritising simplicity over complexity. This strat…
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Send us a text Warren Buffett and Jeff Bezos are both Business Titans, But they have taken vastly different paths to success, making them incomparable in many respects. Here's an overview of their approaches and how they’ve become dominant forces in their industries How do you model success? Support the show Become a Professional Performance based …
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Send us a text Navigating Every Stage Optimism is both a leadership skill and a necessity in business today. It goes beyond having a positive outlook; it drives innovation, resilience, and forward-thinking in dynamic environments. Optimism fosters creativity and a willingness to take risks, both of which are essential for driving innovation. Leader…
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Send us a text Monetise Your Business with Influential, impactful Relationships. Building brilliant relationships as an executive requires a balance of emotional intelligence, vision, and active support. I use five steps to develop solid and impactful relationships. Could you show interest in your clients? Please get to know them beyond their profe…
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Send us a text What’s “One “ Thing Experts Do? Go From Identity to Sharing Expertise How? The Signature Conversion Story for Business Expansion Why? It introduces the concept of a "Signature Conversion Story" and its powerful impact on business expansion. It also discusses the significance of positioning oneself as an expert in one’s field. Five De…
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Send us a text Are you incomparable in Today’s Business World? The focus must be on cultivating unique strengths, expertise, and qualities that set you apart from others in your field. This combines deep knowledge, skill mastery, innovative thinking, and a solid personal brand. As a student of continuous learning, refining your craft, and consisten…
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Send us a text Command Audience Attention How? As an incomparable speaker, your unique approach will captivate audiences, making you a sought-after speaker at events where your voice is essential. Set Industry Standards By consistently delivering impactful and original presentations, you become a benchmark for other speakers, elevating your reputat…
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Send us a text For today's episode, we're exploring The Resilience Myth Why Quality Recovery is Key to True Strength. Resilience is often seen as the ability to push through hardship without breaking, an image of constant, unyielding strength. But true resilience isn't just about how much you can endure but how well you recover. The key to building…
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#156. Drawing on the book "Mastering Professional Scrum" by Stephanie Ockerman and Simon Reindl, I outline critical areas for team success, such as creating valuable products and understanding organizational influences. I emphasize five core capabilities needed for continuous improvement: teaching, facilitation, coaching, technical excellence, and …
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#155. Explore the importance of rethinking our approach to building business applications. Discover the benefits of questioning our assumptions and adapting to new information in the dynamic landscape of app development. Unpacking the concept of "thinking like a scientist" and its impact on creating agile business apps. Understanding cognitive entr…
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#154. Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discusses the importance of conducting experiments to drive innovation and problem-solving. Sharing personal experiences from his biochemistry studies to his current work in building applications with Power…
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#153. Keith Atherton is a proper pro developer. Keith shares his journey from developing custom apps using .NET, C# and SQL Server to embracing and mastering the development of enterprise business applications using the Power Platform. What do developers lose and gain using Power Platform compared to developing an app from scratch with .NET and SQL…
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#152. Host Neil Benson is joined by the talented Dani Kahil for an insightful discussion on managing backlogs and enhancing user stories in Azure DevOps and Jira. Neil shares his experiences with Jira, highlighting some configuration challenges, while Dani expresses a strong preference for Azure DevOps. They dive into the hierarchy of backlog items…
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#151. Amazing Apps host, Neil Benson, dives into a case study from one of his team's own projects: "Member Super", a financial services organisation in Australia. With over a million members, they needed a CRM application that could handle their complex stakeholder relationships and provide exceptional service to their customers. Member Super's exi…
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#150. What does it take to have a successful go live event for your Dynamics 365 or Power Platform application. Neil Benson sat down with Andrew Bibby, a seasoned expert in Microsoft Dynamics 365 and Power Platform business applications. In this episode, Andrew shares his insights on the crucial process of preparing for and executing a successful g…
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#149. Andrew Welch is the Chief Technology Officer at HSO. Andrew is an expert in IT strategy and has a wealth of experience advising customers on their big strategic technology decisions. He is also an author, Microsoft MVP, and a regular presenter at conferences. Joining us today, Andrew shares valuable insights on the importance of IT leadership…
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#148. Get ready for another captivating episode of Amazing Apps! In this episode, Neil Benson engages Shawn Tabor, Director of Consulting Services at Hitachi Solutions, in an insightful conversation about the dynamic realm of Microsoft Business Applications and its role in the manufacturing and service industries. Explore Hitachi's product landscap…
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#147. When should you use Power Platform pipelines and when should you use Azure DevOps pipelines to deploy your Power Platform or Dynamics 365 applications? That's the question that Benedikt Bergmann answers in this episode of Amazing Apps. Benedikt is a Power Platform consultant known for his expertise in Application Lifecycle Management (ALM). N…
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#146. In this episode, we're thrilled to have Martin Hinshelwood from naked Agility join host, Neil Benson. Martin shares his perspectives on improving the success of agile engagements through the role of a consulting product owner, and why you should build your own business applications rather than buy Dynamics 365 if you're looking for competitiv…
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#145. We're back with another incredible episode of Amazing Apps, and this time we have an amazing guest on board. Neil Benson is joined by the Low Code Lead & Platform Evangelist at ANS Group, Chris Huntingford. Chris spills the beans on citizen developers, he talks about the concept of ecosystem enablement, the potential of low code platforms, th…
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#144. Neil Benson is joined by Matthew Venamore, a scrum master with extensive experience coaching Dynamics 365 teams. Matthew shares valuable insights into the challenges faced by new scrum masters when joining existing teams and emphasizes the importance of empowering the team. He advises taking a standoffish stance initially, observing the team …
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#143. On this episode of Amazing Apps, we discuss resourcing agile teams using the Scrum framework. Neil Benson talks about who we should have on our teams as product owner, developers and scrum master. Should Microsoft partners offer to provide a consultant for every role on the team? Listen in to find out. Timestamps (02:04) Product owner maximiz…
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#142. Neil Benson discusses the challenges of organizing a large Scrum team to maximize efficiency. He suggests rotating developers between teams and organizing teams around specific components or external systems they need to integrate with. Neil also recommends self-organizing teams and coaches teams to create their own code of conduct and establ…
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#141. In this episode of Amazing Apps, podcast host Neil Benson is joined by Allan de Castro, a senior technical consultant for the Power Platform at Avanade France. They discuss their experience applying Scrum to recent projects, including the role of an architect in the Scrum framework. The episode covers key challenges such as the importance of …
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#140. Today, it’s just me, and I’d like to discuss what EMPIRICISM means to teams building complex, enterprise Dynamics 365 and Power Platform applications. In this episode, I’ll break down what empiricism is and its importance in Scrum, provide examples of work that would benefit from an empirical approach, and share insights on how we can use emp…
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#139. Today’s guest is Emma Beckett, an experienced test professional who runs her own company, Fortitude 17, in London, UK. A professional footballer, Emma pursued a career in software testing, even though her first role in tech was in Desktop Support — hardware, not software! As you’ll hear, Emma is a Certified ISTQB Test Consultant and trained i…
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#138. Our guest today is Malin Martnes, a Microsoft MVP and MCT who runs her own company MaCoTra AS in Oslo, Norway. As you’ll hear, Malin doesn’t have any technical background on Dynamics 365 and Power Platform but she focuses on using these systems. In this episode, Malin talks about how she came to be a CRM consultant and set up her own consulti…
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#137. Customery Academy is the online business through which Amazing Apps host, Neil Benson, trains and coaches Microsoft customers and partners to build amazing, agile business applications. In this episode, Neil shares a short history of Customery Academy, where it's at today, and its goals for 2023. Halfway through editing the episode, there's a…
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136. My guest is Richard Hundhausen, a former Microsoft MVP and Regional Director, Scrum.org Professional Scrum Trainer, and co-creator of the Nexus Scaled Professional Scrum Framework. As you’ll hear, Richard doesn’t have a background in Dynamics 365 or Power Platform, but he’s no stranger to developing apps on Microsoft technology. In this episod…
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#135. Remy is starting to hate Scrum. He thinks we should use Kanban. And get rid of Product Owners. It's a shame, then, that Remy doesn't understand Scrum. And doesn't want to understand Scrum. Don't be like Remy. Resources Kanban Guide on Kanban University Professional Scrum with Kanban training from Scrum.org Support the show CONNECT 🌏 Amazing A…
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#134. Rishona Elijah is a Microsoft MVP and Microsoft Certified Trainer, who works as a Power Platform Trainer and Evangelist at Barhead Solutions in Sydney, Australia. She spends most of her time running training sessions and delivering events around Power Platform to business users to show them what they can achieve with this technology. In this …
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#133. Today’s guest is Michael Roth, a Power Platform consultant with Avanade who specializes in governance. In this episode, Michael walks us through how he keeps business apps amazing by working on only the fun stuff, i.e., governance and licensing, and understanding how users experience tech, specifically Power Platform. Michael also highlights …
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132. Today’s guest is Andrew Ly, a Microsoft Business Applications Solutioning Lead at IBM Consulting in Australia. Andrew shares his 22 years of experience in the Microsoft space, including the type of work he does and the clients he works with. Andrew also gives his two cents on the low-code, no-code approach and talks about the demand of in a da…
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#131. Today’s guest is Magnus Gether Sørensen, a Dynamics 365 Field Service expert at Delegate in Denmark. Magnus shares with us some of the Field Service projects he has worked on, as well as the interesting challenges that his customers have encountered using the application. Plus, Magnus talks about what’s new and next for Field Service and give…
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#130. Sprint 1 is a magical, wonderful, beautiful thing. Find out how my messy, unstructured and un-estimated sprint 1 unfurled on a recent project to build a Power Platform app for a mid-size Microsoft customer in financial services. In-person conferences I didn't attend: Power Platform Conference Nordic Summit South Coast Summit Upcoming online c…
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