How Do Clients Benefit from 5-Star Google Reviews?

The Pilates Business Podcast

In this first episode of a new series of "Replicating the Stars in Your Pilates Instructor Team”, the team at Pilates Can discusses how to replicate their successful 5-star Google review process across their clinical Pilates instructor team.
Chief Instructor Claire Gunther and Tara Smith, Sales and Marketing Manager join host David Gunther to explore the marketing and sales strategies behind collecting these reviews, the unexpected benefits for clients and the studio’s culture, and overcoming technological challenges.
They emphasize the importance of written client feedback in conveying the studio’s excellence and dedication built over 25 years.
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“The written review is really important. In our case, it's helped to explain the culture to other prospective clientele, as well as to the existing clientele who are also reading and writing their own reviews.”
David Gunther – Director Pilates Can / Pilates Business
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1. Introduction to Replicating Success (00:00:00)

2. The Importance of 5-star Google Reviews (00:00:41)

3. The Journey to Overnight Success (00:00:56)

4. The 5-Star Review Process (00:02:04)

5. Client Testimonials and Their Impact (00:04:08)

6. Technical Challenges and Solutions (00:09:16)

7. Conclusion and Next Steps (00:12:43)