))
The Retail Challenge with Ian Scott - Multichannel Success S4e1
Manage episode 440580195 series 3556349
Innehåll tillhandahållet av David Worby, Mark Pinkerton and David Kohn, David Worby, Mark Pinkerton, and David Kohn. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av David Worby, Mark Pinkerton and David Kohn, David Worby, Mark Pinkerton, and David Kohn eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
In this episode of the Multichannel Success Podcast, we dive into the post-COVID world of physical retail with Ian Scott, a renowned independent retail consultant. Ian shares insights on how the pandemic was a wake-up call for the retail industry and how human nature has driven a return to in-store shopping.
We discuss the integration of digital and physical retail, highlighting how brands are using technology to enhance the in-store experience. Ian also emphasises the importance of understanding customer behavior and adapting to their needs, whether you're a large corporation or a small retailer.
We wrap up by exploring the role of innovation and the importance of internal collaboration in driving retail success. Tune in for a fascinating discussion on the evolving retail landscape!
For all episodes see here:Multichannel Success Podcast Season 4
27 episoder
Dela
