Unveiling the Future of AI in Financial Services w/ Alex Jimenez

The Human Code

This episode of The Human Code, hosted by Don Finley, features a conversation with Alex Jimenez from Backbase. They delve into how technology, especially in the realm of banking and finance, intersects with human ingenuity and shapes our future. Jimenez shares his personal journey from engineering to banking, highlighting his focus on the strategic implementation of technology in banking over the past 28 years. The discussion covers the transformative impact of smartphones, blockchain, AI, and digital transformation on banking and financial services. They explore both the potential and the challenges of technologies like blockchain and AI, emphasizing the importance of human-technology synergy. The conversation also touches on generative AI, the role of AI in augmenting human work, and the evolving interaction between humans and technology in professional and personal spheres. The episode concludes with reflections on the future of work and the societal adaptation to technological advancements.
00:00 Welcome to The Human Code: Unveiling the Intersection of Technology and Humanity
00:50 Diving Deep with Alex Jimenez: A Journey from Colombia to the Forefront of Banking and Tech
01:54 The Evolution of Banking: Smartphones, Blockchain, and AI Transforming the Industry
02:53 Exploring the Realities and Potential of Blockchain in Banking
04:23 AI in Finance: From Automated Trading to Risk Management
06:19 The Future of AI: Generative Models, Customer Service, and the Augmented Worker
17:07 Personal and Professional Insights: How AI and Technology Shape Our Lives
25:24 Embracing the Future: The Role of AI Across Industries and the Workforce
26:56 Closing Thoughts and the Continuous Journey of Technological Adaptation