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John DiJulius and Nick Berry Discuss How All Business Problems Are Leadership Problems
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The '12 Days of Business' Mini-Series
Day 5: John DiJulius and Nick Berry Discuss How All Business Problems Are Leadership Problems
Get all '12 Days of Business' here.
Episode Summary: In this insightful conversation, Nick Berry interviews John DiJulius, president of The DiJulius Group and a global authority on world-class customer and employee experience. John breaks down the biggest challenge in business leadership: how unprepared “accidental managers” can sabotage team morale. He also explains why leadership today demands two previously overlooked skills: managing remote staff and addressing employee mental health. John’s practical advice challenges leaders to accept responsibility for their teams’ success, proving that all business problems are leadership problems.
Takeaways:
- 82% of managers are unprepared for leadership—train before promoting.
- Remote work demands intentional communication to engage teams.
- Addressing employee mental health fosters trust and retention.
- Embrace accountability: every problem in your business is your responsibility.
Links:
Chapters
00:23 About John DiJulius
01:26 All Problems are Leadership Problems
02:58 The Biggest Challenge in Leadership
03:17 Accidental Managers
04:54 Two Skills Leaders Have to Have Now
05:19 Leadership in a Remote Work Environment
05:40 Employee's Mental Wellbeing
Prior Episodes from The '12 Days of Business' Mini-Series
Day 2: Matt Diggity's Hiring Strategy for Identifying and Hiring 'A' Players Only
Day 3: Dr. Haley Perlus: The Problem With Resolutions and Why You Should Replace Them With Purpose and Values
Day 4: Sara Nay on Burnout, Delegation, and the Mindset for Entrepreneurship
The Business Owner's Journey podcast is where entrepreneurs, leaders, and innovators to share their personal stories, challenges, leadership, and strategies from their own journeys as business owners.
🟢 Official: NickBerry.info
🟢 tBOJ is hosted by Nick Berry and produced by Nick Berry, Kelly Berry & FCG.
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