))
Gainsight's Easton Taylor on the Power of Human-First Leadership
Manage episode 431664024 series 3538570
Innehåll tillhandahållet av Rachel Provan. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Rachel Provan eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Are you struggling to balance business results with employee well-being?
Do you wonder how to create a high-performing team while treating them with humanity?
It's time to explore the transformative impact of human-first leadership in customer success.
Join Rachel Provan as she sits down with Easton Taylor, SVP of Customer Success at Gainsight, to uncover the secrets of creating a thriving, human-centric culture that drives business success.
BY THE TIME YOU FINISH LISTENING, YOU'LL DISCOVER:
- What human-first leadership really means beyond the buzzwords, and why it's more critical now than ever in the challenging tech economy
- The 8 key ingredients of human-first leadership, including empathy, authenticity, and personalized experiences
- How Gainsight's core values, including "childlike joy" and "Shoshin" (beginner's mind), shape their unique culture
- Practical strategies for new leaders to build trust and transparency with their teams
- The crucial role of psychology in developing effective leadership skills
- How to maintain a human-first approach while driving results in challenging times
Don't let the pressure to deliver results destroy your team's morale and effectiveness. Tune in to learn how human-first leadership can transform your customer success department, boost employee engagement, and ultimately drive better business outcomes.
*********
This episode was sponsored by Vitally.io
*********
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
NEW FREE RESOURCES
💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.
💎 The Focus Formula - How to make measurable progress on your CS Strategy every single day.
WORK WITH RACHEL:
🧑🏻🎓 The CS Leadership Academy
CONNECT WITH RACHEL
Follow at:
LinkedIn
TikTok
YouTube
WEBSITE
25 episoder
Dela
