The Computer Repair Podcast #310 – What to do in IT?

Podnutz – The Computer Repair Podcast

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

John Dubinsky from Maven Group

Paco Lebron from ProdigyTeks

Computer Repair Podcast #310 Video

Live Show and Chat every Sunday at 4pm EST

You Can ask a question By:

Leaving a voicemail at 734-335-1000

or

Emailing: [e-mail]

You Can Support This Show

Go To Patreon.com/ComputerRepairPodcast

Topics:

Knowing your value/worth to customers

Setting pricing guidelines (I’m just starting out), keeping in mind that it is harder to raise rates after being established and you don’t want to race anyone to the bottom. How do you determine what is flat rate compared to time & material?

If you are a residential break fix just starting out, what should you have in place from the get-go and what can wait until you’re more established? (RMM, AV, backup, ticketing, tools, etc…) It’s easy to get overwhelmed with all of the great suggestions.

How do you know when it’s time to: hire an employee, rent a storefront, quit your day job, or any other milestones?

Cyber Security

Protecting users – Antivirus and antimalware solutions

Keeping on top of paperwork

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

TechConUnplugged.com

Show Sponsors:

Instant Housecall

Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems.

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

Free Forms to help you in your I.T. Business

Chrome AddIn – Password Checkup

Password Checkup helps secure accounts that were affected by data breaches.

Wherever your sign-in, if you enter a username and password that is no longer safe due to appearing in a data breach known to Google, you’ll receive an alert. Please reset your password. If you use the same username and password for any other accounts, please reset your password there as well.

I need a new backup… maybe. Looking

Send me your tech backpack solutions to [e-mail]

I like Briggs & Riley, what is your favorite. (send me an Amazon Link)

Briggs & Riley Backpack

Handy Tool (IP to CIDR) – Convert IP addresses to CIDR

Classless Inter-Domain Routing = CIDR

NTLite is a Windows configuration tool that allows you to modify your existing Windows install or an image yet to be deployed, remove Windows components, configure and integrate, speed up the Windows deployment process. Reduce Windows footprint on your RAM and storage drive memory.

DRIFT – Conversation Marketing Platform

Know your USB Port Types!!

What is your value to your clients?

• Do not give yourself away?
• Continuous improvement, always.
• Relationships are important. Be part of their team.
• Focus on what you are profiocient on.
• Figure out what you need to make: Expense Worksheet for Computer Business
• MSP Exchange- MSP Margin Calculator

Pricing! – Lots of Comments.

What is needed to get started.

• Get a client
• Documentation
• Protection – Insurance (basic) – You need it. Get it.
• Accounting – Get a CPA
• Things that make your life easier – AV, RMM, PSA, Etc.
• KISS Principle – Keep It Simple Stupid

When it is time to expand, hire, etc.

• Let the numbers ($) lead you.
• First employee? Admin before tech?

Music By Jim Holley