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Episode 21 - Conversation with Hendrik Lai | Dental Insurance, Medical-Dental Integration, and Consulting in Dental
Manage episode 446680176 series 3577620
Innehåll tillhandahållet av Dr. Scott Drucker and Jinesh Patel, Dr. Scott Drucker, and Jinesh Patel. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Dr. Scott Drucker and Jinesh Patel, Dr. Scott Drucker, and Jinesh Patel eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
In this episode, Jinesh and Scott chat with Dr. Hendrik Lai of Viturtal Consulting. They discuss Hendriks journey from dental surgeon in Australia to business constant in the US, the dental insurance landscape, friction between dental insurance companies and providers, and medical-dental integration. They also cover tech innovation in dental space, and review what went wrong at Smile Direct Club.
0:00 Introductions 4:12 Dr Hendrik Lai's journey 9:25 Dentists vs. Insurance Companies 18:05 Practicing Dentistry vs. Business Consulting 24:30 Dental Insurance Business Fundamentals 32:14 Healthcare Clinic's KPIs 36:21 Dental Landscape in Australia 43:39 Medical-Dental Integration 55:21 Tech Innovation in Dental 58:07 SDC Post-Mortem 1:07:50 Hendrik's Advice
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0:00 Introductions 4:12 Dr Hendrik Lai's journey 9:25 Dentists vs. Insurance Companies 18:05 Practicing Dentistry vs. Business Consulting 24:30 Dental Insurance Business Fundamentals 32:14 Healthcare Clinic's KPIs 36:21 Dental Landscape in Australia 43:39 Medical-Dental Integration 55:21 Tech Innovation in Dental 58:07 SDC Post-Mortem 1:07:50 Hendrik's Advice
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