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The Angry Customer as Your Best Business Builder
Manage episode 293858494 series 2933739
Innehåll tillhandahållet av Louis Feuer, Nationally known speaker with a unique dynamic presentation!, Louis Feuer, and Nationally known speaker with a unique dynamic presentation!. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Louis Feuer, Nationally known speaker with a unique dynamic presentation!, Louis Feuer, and Nationally known speaker with a unique dynamic presentation! eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
While most employees and businesses reject their angry customers, in this episode Louis helps us understand the power and value of the customer who complains. He reinforces the value of a complainer and reminds all staff members about listening to each and every customer and client who is complaining. While they often make us angry, bring their message to us at the wrong time, Louis helps you focus on what they say and what it can mean to the future revenues of your business. This episode is for all staff and has important reminders for everyone who might be engaging with a potential or existing client/customer.
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