Jacob Stoller on Productivity Reimagined and Lean's Role in Growth

Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

My guest for Episode #517 of the Lean Blog Interviews Podcast is Jacob Stoller, a journalist, speaker, facilitator, and Shingo-Prize-winning author of The Lean CEO. We talked about that in Episode 221.

Episode page with video, transcript, and more

His latest book, Productivity Reimagined: Shattering Performance Myths to Achieve Sustainable Growth, was just released by Wiley on October 8th, 2024.

Jacob has published hundreds of articles on technology and business management methods, and is known for demystifying complex topics for general business audiences. Jacob has delivered a variety of keynote speeches and learning events workshops in Canada, Europe, and the US, and authored reports, created training materials, and strategic corporate documents for clients such as Microsoft, Dell Computer, Staples, Pitney Bowes, International Data Corporation (IDC), CMA Canada, and the Conference Board of Canada.

In this episode, the discussion focuses on debunking common myths about productivity and exploring how sustainable growth can be achieved by improving operational efficiency without sacrificing quality. Jacob emphasizes the importance of lean thinking and continuous improvement, noting that productivity gains should come from enhancing processes, not just relying on technology or financial measures. We also highlight the critical role of people and culture in driving lasting improvements and discuss how true productivity involves creating more value with the same or fewer resources, aligning with lean principles.

Questions, Notes, and Highlights:

• What have you been up to since The Lean CEO?
• If you were to do a new edition of The Lean CEO, what would you add?
• How do you define productivity?
• What are productivity myths, and how are they affecting organizations?
• What are some examples of productivity gaps you've observed in industries like manufacturing?
• What misconceptions exist about improving productivity with lean methodologies?
• How important is the people side of lean, and how does it impact productivity?
• What strategies have you found most effective for real employee engagement?
• What are the pitfalls or misconceptions around leveraging technology for productivity gains?
• Can you share examples of companies successfully using lean thinking to improve productivity?
• What are some success stories or inspiring examples of organizations improving productivity outside traditional lean environments?

Key Topics:

• Productivity myths and misconceptions
• The relationship between productivity, quality, and resource efficiency
• The importance of the people-first approach in lean
• Challenges in sustaining lean improvements
• The role of technology and automation in productivity
• Leadership's role in driving cultural change and continuous improvement
• The evolving landscape of productivity in various sectors, including manufacturing, healthcare, and sustainability.

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