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How Clear Expectations Lead to Bigger Wins: Episode 1152
Manage episode 432050278 series 1047011
Mike shares invaluable coaching insights from his recent calls with clients, diving into how to set expectations and handle client relationships with finesse. He highlights a client's triumph in overcoming past challenges and securing a new, high-stakes job, emphasizing the power of clear communication and realistic promises. Mike also recounts a personal story about dining frustrations to illustrate how setting the right expectations can make or break customer satisfaction. Tune in to discover practical tips on managing client expectations and improving your team’s core values for a smoother, more successful business operation. Don’t miss this chance to learn from Mike's real-world examples and expert advice!
Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here
107 episoder
Manage episode 432050278 series 1047011
Mike shares invaluable coaching insights from his recent calls with clients, diving into how to set expectations and handle client relationships with finesse. He highlights a client's triumph in overcoming past challenges and securing a new, high-stakes job, emphasizing the power of clear communication and realistic promises. Mike also recounts a personal story about dining frustrations to illustrate how setting the right expectations can make or break customer satisfaction. Tune in to discover practical tips on managing client expectations and improving your team’s core values for a smoother, more successful business operation. Don’t miss this chance to learn from Mike's real-world examples and expert advice!
Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here
107 episoder
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