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Creating a Culture that Rocks with Jim Knight
Manage episode 447367297 series 2930439
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In this episode of Give an Ovation, we welcome Jim Knight, a former executive at Hard Rock Cafe who has transformed his experiences into a dynamic career as a speaker and author. Known for his engaging style, Jim blends the charisma of Guy Fieri with the motivational prowess of Tony Robbins.
Zack and Jim discuss:
- The importance of building a rockstar team and cultivating a vibrant culture
- How to create a guest experience that truly resonates
- The significance of accountability and setting clear expectations for team members
- Why investing in talent leads to sustained success over time
Tune in to discover how Jim's unique insights can help elevate your restaurant's guest experience!
Thanks, Jim!
Kapitel
1. Creating a Five-Star Guest Experience (00:00:00)
2. Building a Strong Employee Culture (00:11:35)
341 episoder
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