E047 - How to Build a Compassionate Workplace with Kim Hamer

From MD to Entrepreneur with Dr. Pranay Parikh

Currently, there have been a lot of layoffs. We are also hearing how it is becoming hard to hire people and retain them. All this has influenced the great resignation, which is something entrepreneurs need to be aware of. Certain organizational cultures, such as lack of compassion, must be relooked at. Entrepreneurs who do not retool their teams or learn new ways of handling the affairs of their businesses will enter into a workforce crisis. Employees not motivated to work for you will never be passionate about scaling your service delivery to the next level. If you want to apt your entrepreneurship approaches, join this conversation with Kim Hamer and learn more.

Kim was in HR and left HR. When her husband died from cancer, she went back to HR ... on a mission. After her husband's death, Kim noticed managers didn't know what to say or do and were uncomfortable working with an employee with cancer, dealing with loss, or depression. And when an employee died? The ramifications of poor communication and management were detrimental. Lack of knowledge and discomfort negatively affected morale, which harmed productivity. So, she set out to change that.

In this podcast episode, we discuss how to create a great company culture, deal with employees with bad days, weeks, or years, and the best ways to let someone go if you have to fire them.

Key Highlights from the Show
[00:01] Episode intro and a quick bio of the guest, Kim Hamer
[01:40] The need for compassion in the workforce
[02:55] Kim’s backstory and how she became an advocate for compassion in the workplace
[07:26] Should managers leave the compassion of their team to the Church?
[08:51] Translating your values into action
[13:18] Why managers should never say, “I’m sorry if you got offended.”
[14:30] How to send a compassionate message to potential employees without saying it
[19:10] Self-compassion tips for managers and people in charge of other people
[26:45] Tips to breaking down your goals into achievable milestones
[34:19] Best ways to work and be compassionate with people who have difficulties
[41:50] What Kim wishes to have put more resources into when starting her entrepreneurship journey
[42:36] Best ways to reach out and connect with Kim Hamer

Notable Quotes

• As a manager, always have the wisdom and know what to say. When you are firing someone, you don’t need to be cold, hard, or mean. Just tell them what transpired and why you are doing so. [19:24]
• Being a manager is a hard job for which most people are not trained. It is like parenting. [23:31]
• Your main job as a manager is to grow people. That means getting them to a level where they no longer need you. [24:09]
• Always honor, support, and compensate for any extra work you give your employees. That is the easiest way to divide your team if you won't. [40:16]

Kim's Book

1. 100 Acts of Love: https://www.100actsoflove.com/shop

Connect with Kim Hamer
Website: https://www.100actsoflove.com/
LinkedIn: https://www.linkedin.com/in/kimthamer/
Instagram: https://instagram.com/100actsoflove
Twitter:

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