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Innehåll tillhandahållet av Founder Coffee - Intimate SaaS Chats. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Founder Coffee - Intimate SaaS Chats eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
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<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/squid-game-the-official-podcast">Squid Game: The Official Podcast</a></span>
Let the new games begin! Starting Thursday, December 26th, join hosts Phil Yu (aka “Angry Asian Man”) and Kiera Please as they dive into each episode of Squid Game Season 2. Joined by a lineup of special guests, they’ll unpack the deadly new challenges, explore the layered characters, and debate the moral dilemmas that will leave you questioning everything. Squid Game: The Official Podcast returns December 26th.
052 Susanne Klepsch - MeetFox
Manage episode 302795005 series 2135826
Innehåll tillhandahållet av Founder Coffee - Intimate SaaS Chats. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Founder Coffee - Intimate SaaS Chats eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
For this fifty-second episode, I talked to Susanne Klepsch, Co-Founder of MeetFox, a platform for coaches, lawyers and other independent service professionals to schedule, meet and charge in one seamless flow. After brief stints in the tourism and automotive industry, Susanne took on sales at her father’s plastics companies after he passed away. After assuming a leadership position in which she was suddenly responsible for 120 employees, she went looking for a coach. That process took so long and was so intransparent that she decided to launch CoachFox, an online marketplace for coaching services. She spent a lot of time developing the technology behind that marketplace, creating a seamless coaching experience. And then she spun out that product into a separate company, which is called MeetFox today. That’s the very short story at least. We talk about how we got to love processes, why as a small business you should do things that don’t scale to compete, how difficult it is to convert freemium users, and why Susanne wishes she stuck with a niche much earlier.
…
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53 episoder
Manage episode 302795005 series 2135826
Innehåll tillhandahållet av Founder Coffee - Intimate SaaS Chats. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Founder Coffee - Intimate SaaS Chats eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
For this fifty-second episode, I talked to Susanne Klepsch, Co-Founder of MeetFox, a platform for coaches, lawyers and other independent service professionals to schedule, meet and charge in one seamless flow. After brief stints in the tourism and automotive industry, Susanne took on sales at her father’s plastics companies after he passed away. After assuming a leadership position in which she was suddenly responsible for 120 employees, she went looking for a coach. That process took so long and was so intransparent that she decided to launch CoachFox, an online marketplace for coaching services. She spent a lot of time developing the technology behind that marketplace, creating a seamless coaching experience. And then she spun out that product into a separate company, which is called MeetFox today. That’s the very short story at least. We talk about how we got to love processes, why as a small business you should do things that don’t scale to compete, how difficult it is to convert freemium users, and why Susanne wishes she stuck with a niche much earlier.
…
continue reading
53 episoder
Alla avsnitt
×For this fifty-third episode, I talked to Matthew Cleevely, Co-Founder of 10to8, a scheduling platform that is built for less digital environments, like the dentist or the national health service. When Matthew was doing his PhD in entrepreneurship, he and his co-founder talked with a dentist friend of theirs who wanted to digitize his business. They dug in, analyzed how his dental practice worked, and found out that he had a large no-show rate because scheduling was a pain. That’s when 10to8 was born. We talk about building water rockets and designing mouse mats, picking things apart to learn how to build things, the stress of running out of money, and how to make yearly plans you’ll actually realize.…
For this fifty-second episode, I talked to Susanne Klepsch, Co-Founder of MeetFox, a platform for coaches, lawyers and other independent service professionals to schedule, meet and charge in one seamless flow. After brief stints in the tourism and automotive industry, Susanne took on sales at her father’s plastics companies after he passed away. After assuming a leadership position in which she was suddenly responsible for 120 employees, she went looking for a coach. That process took so long and was so intransparent that she decided to launch CoachFox, an online marketplace for coaching services. She spent a lot of time developing the technology behind that marketplace, creating a seamless coaching experience. And then she spun out that product into a separate company, which is called MeetFox today. That’s the very short story at least. We talk about how we got to love processes, why as a small business you should do things that don’t scale to compete, how difficult it is to convert freemium users, and why Susanne wishes she stuck with a niche much earlier.…
For this fifty-first episode, I talked to Ai Ching Goh, Co-Founder of Piktochart, a software to build beautiful infographics and videos, with the goal of becoming a “business storytelling platform”. After Ai Ching had a burn-out working at P&G, she decided to start her own company together with her husband, at the time a web design agency, with the purpose of eliminating her Monday blues. This is where her journey began to build a company where people come first. One day, about 10 years ago, dreaming about the power of visual storytelling, she started working on Piktochart, software that allows you to easily create infographics. Today, she’s still working on Piktochart and Ai Ching and her team are in it for the long haul, building a sustainable company that constantly takes daring steps to improve the quality of life of everyone involved. We talk about why and how Piktochart introduced a 4-day workweek, how it feels to be working fully remotely from a tropical island, what it means to build a people centric company, and the immense power of deep work.…
For this fiftieth episode, I talked to Dave Will, Co-Founder of PropFuel, a platform that helps associations better engage with their members. Dave started off his career in the corporate world, working at PwC on systems integration of big corporate systems like Siebel and SAP. The moments that changed everything for him were when his boss told him to walk faster and smile less when moving through the hallways… and when he got fired for lacking a sense of urgency. That’s when he decided he didn’t want to work for other people, and he started a small reseller business. From there, he rolled from the one thing in the other. Today he’s focusing on building out PropFuel, pushing boundaries one step at a time while enjoying the journey. We talk about walking slow and smiling more, focusing on controlled growth instead of building a high risk high growth business, why we don’t like the sitcom Silicon Valley, and the importance of the little things.…
For this forty-ninth episode, I talked to Lisa Popovici, Co-Founder of Cartloop, an SMS marketing service that offers you a team that helps customers with their abandoned shopping carts on your Shopify store. Lisa went to med school. While doing that, she wanted to earn her own money, and started a women’s fashion brand. She came home from classes every day, excited to work on her business, and found out she was more passionate about e-commerce than her studies. After getting her degree, she decided to focus herself full time on her passion. And then she wanted to do something even bigger: really solving a problem. The problem was right in front of her: abandoned shopping carts. We talk about why she chose entrepreneurship over med school, what motivates and what scares her, everything she does to stay healthy and balanced, how you make your customers the heroes, and why it’s important to build habits and set priorities.…
For this forty-eighth episode, I talked to Udesh Jadnanansing, Co-Founder of Mopinion, an all-in-one user feedback platform for high traffic websites. Mopinion started when Udesh and his co-founders had a digital agency that developed websites and apps. One thing they noticed was that getting qualitative information about the user’s perspective beyond quantitative analytics was hard. And their customers were wrestling with it. That’s when they knew they had to develop a solution for this problem. Before Mopinion, Udesh started a t-shirt printing business. He had the idea for a t-shirt for young kids that was extremely customizable by using velcro stickers. The business ultimately failed because of issues with a supplier, resulting in a large amount of unusable stock. That’s when Udesh learned his first lessons as an entrepreneur, temporarily set his dreams aside to join the digital agency world, only to be back years later with his own digital agency and finally with Mopinion. We talk about why Mopinion focuses on the European market, how as a CRO he spends his time crunching data, the ethics of habit building in software, and why you should start selling your product as soon as possible. Welcome to Founder Coffee.…
For this forty-seventh episode, I talked to Will van der Sanden, Founder and CEO of Dux-Soup, one of the leading LinkedIn automation tools in the market. Dux-Soup started when Will wanted to help his wife with reaching out to prospects for her business. As a developer, he built tools to scrape different sites, like Yahoo, the Yellow Pages and LinkedIn. When he showed his software to other people, he got quite some interest going for the LinkedIn scraping, so he decided to specialize on this. Despite the uncertainty of building a tool on top of another platform, especially unofficially, Dux-Soup has now been around for five years and has gathered over 60.000 users on its software. We talk about how to build a remote team, why Dux-Soup mostly employs freelancers, why they price their product lower than competitors, how Chrome sets the internet standards, and why listening is a founder’s most important skill.…
For this forty-sixth episode, I talked to Steven Benson, Founder and CEO of Badger Maps, a leading mapping platform and route planning app for field sales people. After studying geography and doing an MBA, Steven spent his whole career in field sales at companies like IBM and HP and then went on to sell the Google Maps API to businesses. Being exposed to a lot of mapping problems, he figured there was a space in the market for a mapping product for field sales people. That's when Badger Maps was born. Almost 9 years later, Steven now leads a bootstrapped business with a team of 75 people. We talk about the power of podcasting, studying languages, doing three-hour bike rides on a stationary bike, and why he might move his company out of the Valley.…
For this forty-fifth episode, I talked to Nick Franklin, Founder and CEO of ChartMogul, one of the leading platforms to track and analyze subscription metrics for SaaS and mobile subscription companies. Previous to ChartMogul, Nick worked at Zendesk and he started up its EMEA and then Asian operations as a general manager. He experienced firsthand how difficult it was to track and analyze their metrics and he built up a system for it internally. It wasn’t user friendly however, nor did it answer all his questions quickly. So after 5 years at Zendesk, he went out on his own and started ChartMogul. We talk about the joys of building stuff and hiring the right people, how he’s looking to go deeper in the current niche, his plans with implementing EOS, living in Korea, and developing your own inner confidence.…
For this forty-fourth episode, I talked to Amir Salihefendić, Founder and CEO of Doist, the company behind the leading to-do app Todoist and the asynchronous team communication platform Twist. Amir started working on Todoist in 2007 while he was a student, got some immediate coverage and a good amount of users, but then worked on other things for a while. He was the CTO of a social media company called Plurk and then tried building a project management system called Wedoist. Then in 2011, he decided to focus back on Todoist, which had hundreds of thousands of users by then and he’s been focused on growing it for the long term ever since. We talk about the advantages of building products for yourself, how synchronous team communication is stressing us all out, the difficulties of finding product-market fit in a busy industry, and how to stay competitive in the long run.…
For this forty-third episode, I talked to Randy Rayess, Co-Founder and CEO of Outgrow, a leading platform for adding calculators, quizzes and other interactive elements to your site. Prior to Outgrow, Randy and his co-founder had a marketplace for mobile app development. As the sales team needed to be able to make quick price estimates, they built a calculator. Lots of people liked what they had built and wanted to use it in their sites. Outgrow was born. We talk about how to recruit the right people, how to select the right features to work on, the benefits of meditation and stretching, and why doing something for just 3 minutes per day might be the right way to start building a lasting habit.…
For this forty-second episode, I talked to Rand Fishkin, formerly Co-Founder and CEO of Moz and now Co-Founder and CEO of Sparktoro, a new solution and data provider for audience intelligence. Rand started off leading an SEO agency and blogging about the topic and then started Moz 13 years ago as one of the first solutions for SEO research. A few years ago, he left Moz and started Sparktoro, continuing to work on his love for making big data and complex problems easy. We talk about SaaS vs. services, the innovative business model behind Sparktoro, how to stay authentic in marketing, how Rand organizes marketing in his new company, and why not to release any MVP but take it slowly.…
For this forty-first episode, I talked to Veronika Riederle, Co-Founder and CEO of Demodesk, one of the leading video solutions for sales demos. Veronika studied all about becoming an entrepreneur in university. After spending about 7 years in strategy roles at Bain, Audi and Telefonica, she decided to make the jump. She and her co-founder found a way to make the sales demo process more efficient, and they managed to enter Y Combinator with their startup. With a team of 20, they’re now working hard to build the product and the business. We talk about why to focus very hard on the product first before starting to sell, how to properly organize a remote team, and how to know whether you’ve reached Product Market Fit.…
For this fortieth episode, I talked to a very special guest, Jason Fried, Co-Founder and CEO of Basecamp, the famous project management and communication platform. Jason loves creating things he wants and selling them to other people like him. That’s how he started way back with selling stereo equipment and cordless phones and is now selling software to help teams do a better job. The very first thing we did when starting Salesflare was reading his first book and almost manifesto “Getting Real” and it shaped a lot of our early thinking at Salesflare, so I’m very glad to have him on the show. We talk about how to go about remote working the right way, why he puts sustainable growth over investor fueled growth, and how to apply stoicism in life and in business.…
For this thirty-ninth episode, I talked to Max Armbruster, Founder and CEO of Talkpush, a recruitment automation platform that leverages chat interfaces for recruitment. After stints at companies like CNET, Altran, ATKearney and SAP, Max started Talkpush based on in-house software he built in a previous business to streamline their recruitment process. Despite being a US national with German origins, he leads his company from Hong Kong with half of his company being based in Latin America. And he sells his software worldwide. We talk about whether it makes sense to combine software with services, how the big internet giants get rich, and how to build great processes and have effective meetings.…
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Founder Coffee - Intimate SaaS Chats
For this thirty-eighth episode, I talked to Alex Theuma, co-founder of SaaStock, the first and leading conference dedicated to SaaS companies in Europe.. After a sales career of about 11 years, mostly selling software, Alex got an itch to start his own business. He started a blog about SaaS companies and invited experts to contribute. Very quickly a podcast followed, he started organizing meetups, and a community was formed. After this community expressed the need for a SaaS conference in Europe and the first sponsor signed up, Alex made the jump and founded SaaStock. We talk about how SaaStock is now going online during the COVID-19 crisis and beyond, how to start a business starting with the audience, and why you should never forget that cash is king.…
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Founder Coffee - Intimate SaaS Chats
For this thirty-seventh episode, I talked to Rahul Vohra, co-founder of Superhuman, the company behind the self-proclaimed fastest email client ever made. After Rahul sold his previous company Rapportive to LinkedIn and spent a while there as a product manager, he decided to take on the challenge to rethink one of the most fundamental software programs of today’s knowledge worker: email client. Rahul’s dream as a kid was to be a game developer and he taught himself how to code starting from the age of eight, which he first did alone and then later as a professional game developer at Runescape. It’s this gaming background that he leverages at Superhuman to try create the best possible email experience in the world. We talk about how Superhuman goes about prioritizing growth projects, his career detour starting a PhD in machine learning, how playing Dungeons and Dragons keeps him inspired, and why you need to aim for either growth of users or growth of revenue, but not both.…
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Founder Coffee - Intimate SaaS Chats
For this thirty-sixth episode, I talked to Mada Seghete, co-founder of Branch, the leading platform that makes deep linking to specific places in mobile apps easy. After Mada's mom helped her to get a full scholarship to study in the US, she studied computer engineering and got her first job as a software developer. She only did this for a year, after which she consecutively worked as a business consultant, worked as a product manager, went to Stanford Business School, and co-founded her first startup company. It was while working on that start-up company that she and her co-founders launched a referral program and discovered how difficult it was to link to specific places within their app. Branch was born. We talk about good reads and Goodreads (the app), about working 14-16 hours per day and being lucky, Branch’s big vision, and the excitement of building a team and making an impact.…
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Founder Coffee - Intimate SaaS Chats
For this thirty-fourth episode, I talked to Darren Chait, co-founder of Hugo, a platform that brings all your meeting notes together in one place and connects them with all the tools you use. Darren and his co-founder started Hugo off as a way to prepare better for meetings, but then found instead that the bigger problem was what happened after the meetings. Today, two years since their pivot, their software is used by great companies like Nike, Dropbox and Twitter. We talk about how having a baby makes you a better founder, the dilemma between raising VC money vs. not, how partnerships can boost your business, and why trusting your team makes all the difference.…
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Founder Coffee - Intimate SaaS Chats
For this thirty-fourth episode, I talked to Harrison Rose, co-founder of Paddle, a leading subscription and commerce platform that helps SaaS businesses grow faster. Harrison started Paddle with his co-founder when they were 17, going on 18, right when they were due to join university. They dropped out before it even began. At first they built a marketplace for businesses, much like the App Store, but when it turned out nobody wanted another marketplace, they dropped the customer facing aspect and kept the platform for payments and the like. We talk about how he builds a solid team while hiring 100 employees in a year, why he gets up at 6am, how he keeps his high energy up, and why you need to keep learning faster than your organization.…
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Founder Coffee - Intimate SaaS Chats
For this thirty-third episode, I talked to Xenia Muntean, co-founder of Planable, a social media collaboration and approval platform for agencies and bigger companies. Xenia started a social media agency in Moldova when she was in university and built it out to seven people, until she founded Planable to solve one of the collaboration issues they were facing in her agency. Her startup was discovered by an accelerator in Romania, and afterwards by Techstars in London. We talk about why you should hire slowly to build culture, how excited she is about rebranding Planable, getting back to pottery and jewelry, and the long road to product-market fit.…
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Founder Coffee - Intimate SaaS Chats
For this thirty-second episode, I talked to Perttu Ojansuu, co-founder of Happeo, a social intranet platform for companies using G Suite. During his studies, Perttu was already selling different products and phones, and then founded an e-learning platform. His interest in entrepreneurship spiked and he started university studies about it to deepen his knowledge. Helping organizations with implementing G Suite, Perttu and his co-founders recognized a need to organize internal knowledge better for these organizations. That’s when Happeo started. We talk about how he spends his time recruiting and scaling the team, why he started being more mindful about sleep, and why he moved from Helsinki to Amsterdam.…
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Founder Coffee - Intimate SaaS Chats
For this thirty-first episode, I talked to Omer Molad, co-founder of Vervoe, a leading hiring solution that enables you to hire employees based on their skills instead of their experience. After his military service in Israel, Omer worked at a few startups. After this he moved back to Australia, where he used to live as a kid. He then went to law school and worked at big companies in management positions for many years. It was only after a chat with his co-founder David that they decided to start their own adventure and launch Vervoe. The starting point: a conversation about how the top performers in their teams weren’t the ones with the best resumes. We talk about his pivot from small to big companies, about how to focus on the journey step by step, his chaotic schedule, and how he started trusting his team, stepping away and empowering people.…
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Founder Coffee - Intimate SaaS Chats
For this thirtieth episode, I talked to Allan Wille, co-founder of Klipfolio, a leading real-time dashboarding platform for small and mid-sized businesses. Straight out of college, Allan started a web design company with two friends, that turned out to develop one of the smallest Java runtimes in the world, took a lot of funding, and IPO’ed. He then took the learnings from this venture to start Klipfolio. At first, they built a downloadable widget engine that people used to build personal dashboards, but it was hard to monetize it. Then, one day, Lufthansa called because a lot of their employees were tracking soccer scores through their software, and that’s how Klipfolio as we know it now began. We talk about how that all happened exactly, why Allan recently stepped down as CEO to focus on the future of the company, how he was influenced by his dad, and why he’d dream bigger if he was doing it all over again.…
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Founder Coffee - Intimate SaaS Chats
For this twenty-eighth episode, I talked to Chris Savage, co-founder of Wistia, a leading video platform for marketers and salespeople. Before starting Wistia, Chris worked as an editor of a documentary that ended up winning an Emmy award. He then launched Wistia with his best friend, with the confidence that a small team could do something impactful. They together saw the potential of video and started a competition website for filmmakers. It finally pivoted into a video platform that helps businesses work effectively with video. We talk about how they grew Wistia from 2 to about 100 people, how they resisted acquisition offers and raised debt funding instead, how Chris’ role evolved over time, and why you shouldn’t do anything if you’re not obsessed by it.…
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Founder Coffee - Intimate SaaS Chats
For this twenty-eighth episode, I talked to Ilan Missulawin, co-founder of ClickCease, one of the leading click fraud prevention platforms for Google Ads. Before starting ClickCease, Ilan worked in radio, sold electronics to the defense industry, was a retail consultant, started a photo booth for events company, and did some affiliate marketing. Then his co-founder developed a piece of software for a locksmith who was having competitors systematically clicking his ads, depleting his ad budget. ClickCease was born. We talk about what makes Tel Aviv a big tech hub, why his wife calls him a sociopath, the definition of a brand, coffee culture, and comic books.…
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Founder Coffee - Intimate SaaS Chats
For this twenty-seventh episode, I talked to Cody Candee, co-founder of Bounce, who aim to give you place to leave your things anywhere in the city by providing short term bag storage in hotels and shops. Before starting Bounce, Cody worked at Intuit, the makers of the accounting software Quickbooks, and at the venture studio FactoryX. That’s where he learned about the importance of rapid prototyping and how it should be done, so that you can find the right approach with your startup in the fastest way possible. We talk about his long term vision with Bounce, what he learned by starting off as a product manager, Bounce’s weekly planning horizons, how to close investment deals, and why you should take all advice with a grain of salt.…
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Founder Coffee - Intimate SaaS Chats
For this twenty-sixth episode, I talked to Laura Roeder, co-founder of MeetEdgar, a social media tool that automatically keeps your content in front of your customers. Before MeetEdgar, Laura was a junior designer at an agency, a freelance web designer and then a social media marketing consultant. She built a spreadsheet system to organize the resharing of existing content and figured “why is this a spreadsheet and not an actual tool?”. That’s when MeetEdgar was conceived. Recently, Laura appointed a President for MeetEdgar and left the daily operations in her capable hands. We talk about why she did that, the challenges of building on top of social networks, how she keeps the pressure off her team, and how “people don’t fail, but systems do”.…
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Founder Coffee - Intimate SaaS Chats
For this twenty-fifth episode, I talked to Paul Katsen, co-founder of Blockspring, an automation tool that pulls data from different APIs to automate reports, lists and landing pages. Blockspring actually started off as a data visualization tool, which pivoted into a serverless platform right after joining YCombinator and talking to its co-founder Paul Graham. And about a year later, after Amazon had entered this exact space, they had to pivot again. After lots of iterations, they ended up with the Blockspring platform we know today. Finally, a few months ago, Blockspring got acquired by Coinbase. We talk about that, about their stint in the restaurant business while pivoting, how it is to be working for a big company now, and why games may be better than reality.…
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Founder Coffee - Intimate SaaS Chats
For this twenty-fourth episode, I talked to Matthieu Vaxelaire, co-founder of Mention, a leading social media monitoring application. Matthieu started off his entrepreneurship journey by launching a shoe brand, spending four months in Brazil to get it produced, and then started a marketplace for experiences. After that he joined eFounders as a Junior Partner, the Belgian B2B SaaS startup studio that ended up launching Mention. Last year, Mention got acquired by Mynewsdesk and Matthieu is now working on a new chapter in the growth of the company and the product. We talk about the model behind eFounders, how he found the balance between business results and caring for his team, the startup scene in Brussels and Paris, and his future plans after the acquisition.…
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Founder Coffee - Intimate SaaS Chats
1 023 Hampus Jakobsson - Brisk and TAT 47:18
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Spela Senare
Spela Senare
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Gillad
47:18For this twenty-third episode, I talked to Hampus Jakobsson, co-founder of Brisk.io and The Astonishing Tribe, and now Partner at BlueYard. Hampus started with a group of friends in a dorm room and quickly embarked on an epic journey, sailing where the wind would blow. He made user interfaces for the big phone manufacturers, sold his company to BlackBerry for $150 million, worked there in mergers and acquisitions, started angel investing (in now 90+ companies), launched a new software startup to get more experience at raising money and is now at the other side of the table, investing in tech startups that are about to change the world. We theorize about how the world works, about the two different stages of a startup, the state of venture capital, work-life balance, and why you should not build someone else’s company.…
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Founder Coffee - Intimate SaaS Chats
For this twenty-second episode, I talked to Rick Perreault of Unbounce, one of the leading drag and drop landing page builders out there. Rick used to be a creative director at an agency. He then started off with a vision of a platform to build landing pages that would be as easy to use as, say, PowerPoint. Now he’s leading a company of 175 people that is largely bootstrapped. We talk about Rick’s childhood dream of becoming an astronaut, where he gets his inspiration for how to run his business, and why building the right company culture is everything.…
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Founder Coffee - Intimate SaaS Chats
For this twenty-first episode, I talked to Rob Walling of Drip, one of the leading marketing automation platforms out there. Drip started as a simple opt-in pop-up with an autoresponder. It then evolved into an email service provider, to finally become a marketing automation platform. That’s when it hit real product-market fit and churn immediately started plummeting. Rob sold Drip to Leadpages almost 3 years ago. Recently, he started TinySeed, an early stage VC fund and remote accelerator that aims to fill a gap in the market by providing funding to SaaS companies who don’t aim for the 100 million dollar goal. We talk about Rob’s passion for building, how he invested in WP Engine early on, the lack of marketing focus in SaaS companies, and why he works 35 hour weeks.…
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Founder Coffee - Intimate SaaS Chats
For this twentieth episode, I talk to Mikita Mikado, one of the leading proposals and quotes solution for sales people. Mikita pursued the American Dream and moved from Belarus to the US to start a company. At first he flipped burgers, worked in moving, in cleaning, … He took every job he could get. Then he started a web design business, got into extensions for content management systems, and then into documents solutions for sales people. In a period of only four years, Mikita built a company of about 160 employees focusing on learning, making an impact and having fun. We talk about how he grows the culture that makes PandaDoc special, why he spends most of his time communicating and strategizing, and his favorite hobby, surfing.…
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Founder Coffee - Intimate SaaS Chats
For this nineteenth episode, I talked to John Kim of SendBird, the user-to-user messaging backend that powers the chat of websites and apps like Reddit. Based on the belief that starting a company was the only way he could do what he loved, John started one of Korea’s first startups, raised money in an environment that had never heard about it, and then was one of the first to sell his startup to a company outside Korea. After this, John started a community for moms, raised money for it, pivoted (before that was even a word) to a messaging backend company, and got accepted to Y Combinator. He’s now leading one of the hottest messaging companies around. We talk about his extremely rational way of making decisions, the Korean ecosystem and work ethic, the Intrinsic Motivation Framework, and yet again, the Regret Minimization Framework.…
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Founder Coffee - Intimate SaaS Chats
For this eighteenth episode, I talked to Bryant Chou of Webflow, one of the leading website building platforms in the world. After working at Intuit, the company behind Quickbooks and other software, and then launching his own startup in mobile advertising, Bryant co-founded Webflow to bring responsive design capabilities to website builders. We talk about Webflow’s infinitely large roadmap, how it’s like to combine being a first-time parent with having a growth company, the Regret Minimization Framework and the importance of faster product-market fit.…
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Founder Coffee - Intimate SaaS Chats
For this seventeenth episode, I talked to Kevin Beales, Co-Founder of Refract.ai, a coaching platform for sales development reps based on conversation intelligence. Kevin started Refract.ai after he exited his previous business, because he had felt the challenge of being able to coach, develop and scale his sales teams. He then went from almost 0 to 5 million dollars in 18 months. This episode is all about learning. We talk about Kevin’s backstory, how he learns from other founders, the importance of good sales coaching, why he reads sales books and how he teaches his children to become great entrepreneurs. Read the transcript at https://blog.salesflare.com/kevin-beales-refract-ai…
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Founder Coffee - Intimate SaaS Chats
For this sixteenth episode, I talked to Krish Subramanian, Co-Founder of Chargebee, one of the leading payment platforms out there that powers subscription businesses. In the past year, Krish has doubled the size of his company to 150 employees. And his plans don’t stop there: he wants to go beyond payments and power all aspects of a subscription relationship. We talk about his backstory, why he got started on Chargebee, how he manages his fast growing company and keeps the vision clear, and what his typical working day as a CEO exactly looks like. Read the transcript here: https://blog.salesflare.com/interview-krish-subramanian-chargebee…
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Founder Coffee - Intimate SaaS Chats
For this fifteenth episode, I talked to Bart Lorang, Founder & CEO of FullContact, who are on a mission to revolutionize contact data. Before FullContact, Bart had 3 other companies, respectively in RPG games, web design and enterprise software. He grew up in rural Montana and now runs FullContact from Boulder, Colorado, 30 minutes from the ski slopes. We talk about how his wife’s address book inspired FullContact, how he aligns the 300 brains in his organization, and how he encourages a culture that is about the whole person. Read the transcript here: https://blog.salesflare.com/bart-lorang-fullcontact…
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Founder Coffee - Intimate SaaS Chats
For this fourteenth episode, I talked to David Cancel, Founder & CEO of Drift, a leading conversational marketing & sales platform. Drift is not David’s first baby, nor his first success story. He was previously Chief Product Officer at HubSpot after his company, Performable, was acquired. Before that he also launched and sold Ghostery, Lookery and Compete. We talk about his backstory, how he likes to build both startups and flowers, why he is still involved in every single hire... and why he doesn’t believe in development sprints. Read the transcript here: https://blog.salesflare.com/interview-david-cancel-drift…
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Founder Coffee - Intimate SaaS Chats
For this thirteenth episode, I talked to Guilherme Lopes, Co-Founder of RD Station, South America's leading marketing automation software. Guilherme and his 4 co-founders have been building apps since 2005, operating from a city in the south of Brazil. In 2011 they saw a gap in the South American market and started building RD Station. A product manager by background, Guilherme quickly assumed the customer success role within the company and is now leading a team of over 200 people. We have an interesting talk about personas, how to do good customer success and how to build great teams and structure. Read the transcript here: https://blog.salesflare.com/guilherme-lopes-rd-station…
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Founder Coffee - Intimate SaaS Chats
1 012 Emeric Ernoult - Agorapulse 1:02:25
1:02:25
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1:02:25For this twelfth episode, I talked to Emeric Ernoult, Founder & CEO of Agorapulse, one of the leading social media management platforms. As a young French lawyer, Emeric moved to Washington DC to practice law. After he decided this was not for him, he started a French pre-Facebook social network and a B2B community software company, while juggling other jobs on the side. We talk about his backstory, why he hasn't raised any VC funding, and how he builds his product, brand, content and company... all from Paris. Read the transcript here: https://blog.salesflare.com/emeric-ernoult-of-agorapulse-197aa9287f1b…
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Founder Coffee - Intimate SaaS Chats
For this eleventh episode, I talked to David Henzel, Co-Founder of MaxCDN and now TaskDrive. In his previous life he was delivering content faster to web visitors, now he's helping companies to find the right leads. David is German and used to live in the US, but is now living on a warm Turkish beach. He's very much into mission driven businesses and managing happiness, and maintains a blog and podcast about the topic. We chat about how he manages his own happiness, how he builds companies with a mission and vision behind them, and why the right mindset is the most important thing you can have. Read the transcript here: https://blog.salesflare.com/david-henzel-of-maxcdn-e2d4011e3f70…
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Founder Coffee - Intimate SaaS Chats
For this tenth episode, I talked to David Darmanin, Co-Founder of Hotjar. His company helps tens of thousands of app and site owners to see how visitors are really using their software and collect more and better user feedback. David runs Hotjar’s remote team from Malta, a small island in the middle of the Mediterranean Sea. He previously used to build websites, was a VP of Design, and is now spending most of his time working on people and culture at his famous scale-up company. We chat about why he got started, how they defined their values, why he’s not taking VC funding and how he practically manages his international remote team. Read the transcript here: https://blog.salesflare.com/david-darmanin-hotjar-5b489a00dc28…
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Founder Coffee - Intimate SaaS Chats
For this ninth episode, I had a chat with Patrick Campbell, Co-Founder of ProfitWell, the company that helps you with analyzing and boosting your subscription revenues. Before founding ProfitWell, Patrick had quite the well-rounded career. He was a coffee master at Starbucks, a strategist at Google and an intelligence analyst for the US Defense Department. We chat about his animal cracker hustle, US politics, optionality and about solving the world's problems. Read the transcript here: https://blog.salesflare.com/patrick-campbell-of-profitwell-3de69de544b6…
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Founder Coffee - Intimate SaaS Chats
For this eighth episode, I had a chat with Hannah Chaplin, Co-Founder of Receptive, the software that streamlines your product management. Hannah started working as a receptionist at a software company, then founded a development agency, and has had several SaaS and eCommerce companies ever since. We chat about brilliant SaaS companies, the importance of user feedback and learning, the virtues of GDPR, and about how we ended up where we are now. Read the transcript here: https://blog.salesflare.com/hannah-chaplin-of-receptive-4b67942aca10…
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Founder Coffee - Intimate SaaS Chats
For this seventh episode, I had a chat with Russ Heddleston, Co-Founder of DocSend, the leading document tracking company. After growing up in South Dakota, and prior to starting DocSend, Russ had quite the track record. He worked at Microsoft, Dropbox, and Conversant. And he sold a company to Facebook. I first heard about Russ and DocSend when he was featured on TechCrunch. During our chat, we talk about what TechCrunch meant for him, building a great product, how to hire a VP of sales, and how he refused to join the Bachelorette when starting off with DocSend. Read the transcript here: https://blog.salesflare.com/russ-heddleston-of-docsend-b7a4c0cb2b8b…
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Founder Coffee - Intimate SaaS Chats
For this sixth episode, I had a chat with Des Traynor, co-founder of Intercom, the unicorn messaging company. Over the years Des has been building marketing and product at Intercom. He is an important driving force behind many of their innovations and an inspiration to many fellow startup founders. Des and I talk about how to build great products (much more on that in our Iconic Products series), his plans with Intercom, personal passions, and what he'd change if he did it all over again. Read the transcript here: https://blog.salesflare.com/des-traynor-of-intercom-3cb4fa74c98b…
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Founder Coffee - Intimate SaaS Chats
For this fifth episode, I talked to Louis Jonckheere of Showpad. He leads a 260+ person scale-up that equips sales and marketing teams at Fortune 500 companies with the tools to organize and track the delivery of sales content to their prospects. Louis is a born entrepreneur, hustling since he was young. And he's also one of these guys who can recognize and double down on a good opportunity when he sees one. We talk about his passions, how to build a great team and culture, and the power of optionality. Read the transcript here: https://blog.salesflare.com/louis-jonckheere-of-showpad-54837a6ac1f3…
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Founder Coffee - Intimate SaaS Chats
For this fourth episode, I talked to Sujan Patel of Mailshake, Pick, ContentMarketer, Narrow, Linktexting, Quuu, Ramp Ventures, Web Profits, … does this list even end? Sujan is a serial, but even more so a parallel entrepreneur, who likes to keep pushing his own limits to the extreme. He knows all about building startups and is a great guy to have a coffee with. Read the transcript here: https://blog.salesflare.com/sujan-patel-of-mailshake-d0facff292e3…
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Founder Coffee - Intimate SaaS Chats
1 003 Aaron Ross - Predictable Revenue 46:43
46:43
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46:43For this third episode, I talked with Aaron Ross. Aaron became world famous as the guy who set up the sales organization of Salesforce. He wrote a book the subject and since runs a consulting company that helps companies with their sales; both called "Predictable Revenue". Aaron has 9 kids, 3 dogs, and more than 40 employees. We talk about how he manages his busy life, about having an ID forging business, and - obviously - about how to organize sales more effectively. Read the transcript here: https://blog.salesflare.com/aaron-ross-of-predictable-revenue-88efc730a672…
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Founder Coffee - Intimate SaaS Chats
1 002 Hubert Palan - Productboard 1:02:55
1:02:55
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1:02:55For this second episode, I talked with Hubert Palan of Productboard. I met Hubert about a year and a half ago at TechCrunch Disrupt at San Francisco, and I’ve been considering using Productboard to professionalize product management at Salesflare ever since. Hubert is a product guy and a thinker at heart. His vision: more excellent products through better product management. We mainly talk about what motivates him, how he manages Productboard, and where he looks for inspiration. Read the transcript here: https://blog.salesflare.com/hubert-palan-productboard-1a8e72f3b339…
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Founder Coffee - Intimate SaaS Chats
For this first pilot episode, I was lucky to talk with Adam Hempy of Better Proposals. Since last year when Salesflare and Better Proposals were on AppSumo at the same time, we talk with each other on a regular basis and you could say we have become founder friends. Adam is one of the most honest, authentic, and driven startup founders I know. He will never shy away from saying what’s on his mind, which makes him the perfect first guest for this series of personal founder talks. Read the transcript here: https://blog.salesflare.com/adam-hempy-of-better-proposals-a3c7f2c76283…
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