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Interview with a Collections Manager: Audrae Dollar From Rainey Used Cars
Manage episode 345768116 series 3286935
Innehåll tillhandahållet av Maggie Pugesek. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Maggie Pugesek eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Do you struggle with turnover in your collections department? I interviewed one of THE BEST collection managers out there, Audrae Dollar from Rainey Used Cars. Join us as we talk about employee retention, managing a team who works from home and we'll tackle implementing training. After that's all said and done, I will play an example collections call where information is verified and payment is taken in under a minute.
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