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E259 | Identifying Your Ideal Customer Profile: A Data-Driven Approach with Goodfit's CEO Harrison Rose

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Manage episode 435318401 series 2505086
Innehåll tillhandahållet av Andrew Michael. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Andrew Michael eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

Today on the show we have Harrison Rose, CEO and Co-founder of GoodFit.

In this episode, Harrison shares his journey from founding Paddle, a revenue delivery platform for B2B SaaS, to starting GoodFit, a company that helps businesses identify the right customers at the right time with the right message.

We dive deep into the importance of identifying your Ideal Customer Profile (ICP) and how data-driven approaches can refine this process. Harrison discusses the key factors to consider when defining your ICP, how to leverage data to prioritize the best-fit customers, and the impact of these strategies on churn and retention.

Mentioned Resources

Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.
Course: How to find your Ideal Customer Profile 'ICP' in B2B SaaS

  continue reading

Kapitel

1. E259 | Identifying Your Ideal Customer Profile: A Data-Driven Approach with Goodfit's CEO Harrison Rose (00:00:00)

2. Introduction to Harrison Rose and GoodFit (00:03:20)

3. Stepping Back from Paddle: Challenges and Insights (00:04:46)

4. The Founding Story of GoodFit (00:07:23)

5. Identifying the Ideal Customer Profile (00:11:42)

6. Data Sources and Techniques for Market Sizing (00:18:50)

7. The Importance of Time-to-Value and Adoption (00:27:19)

8. Bootstrapping vs. VC-Backed Growth: Lessons Learned (00:34:10)

9. Retention Challenges in a High-Churn Industry (00:38:45)

263 episoder

Artwork
iconDela
 
Manage episode 435318401 series 2505086
Innehåll tillhandahållet av Andrew Michael. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Andrew Michael eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

Today on the show we have Harrison Rose, CEO and Co-founder of GoodFit.

In this episode, Harrison shares his journey from founding Paddle, a revenue delivery platform for B2B SaaS, to starting GoodFit, a company that helps businesses identify the right customers at the right time with the right message.

We dive deep into the importance of identifying your Ideal Customer Profile (ICP) and how data-driven approaches can refine this process. Harrison discusses the key factors to consider when defining your ICP, how to leverage data to prioritize the best-fit customers, and the impact of these strategies on churn and retention.

Mentioned Resources

Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.
Course: How to find your Ideal Customer Profile 'ICP' in B2B SaaS

  continue reading

Kapitel

1. E259 | Identifying Your Ideal Customer Profile: A Data-Driven Approach with Goodfit's CEO Harrison Rose (00:00:00)

2. Introduction to Harrison Rose and GoodFit (00:03:20)

3. Stepping Back from Paddle: Challenges and Insights (00:04:46)

4. The Founding Story of GoodFit (00:07:23)

5. Identifying the Ideal Customer Profile (00:11:42)

6. Data Sources and Techniques for Market Sizing (00:18:50)

7. The Importance of Time-to-Value and Adoption (00:27:19)

8. Bootstrapping vs. VC-Backed Growth: Lessons Learned (00:34:10)

9. Retention Challenges in a High-Churn Industry (00:38:45)

263 episoder

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