Ep #145: Tiana Sanchez: Tips for Civility in Leadership

Business Growth Architect Show

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Tiana Sanchez shares practical tips on how to use civility in leadership and shares how this will help you to build a better company. Discover how respect, clear communication, and purpose-driven leadership can transform your organization and inspire your team to thrive.

This episode drops just as we are in the middle of an election cycle and Tiana Sanchez's message on civility in leadership couldn’t be more on point. She is a powerhouse in leadership, a respected speaker, and CEO of TSI LLC. In our episode she dives deep into the importance of civil leadership and how respect can transform our environments and our workplaces. As the world feels more divided than ever, with tensions and conflicts spilling into our professional lives, Tiana brings a fresh approach that centers on respect, empathy, and a strong sense of community. Her bestselling book, The New C-Suite: Civil Leadership in Action offers a practical blueprint for leaders ready to drive real change, build collaborative teams, and foster a work environment where everyone feels valued.

Tiana’s journey into civil leadership began during a pivotal moment at a conference. Inspired by a company with an incredible commitment to employee well-being, social responsibility, and environmental impact, she shares how Patagonia—a certified B Corp—practices what it preaches, blending ethical practices with high standards for governance, community, and sustainability.

During our conversation, Tiana and I explore how civil leadership goes beyond traditional management styles to create an inclusive, purpose-driven workplace culture. Tiana walks us through her unique framework, built around three core facets: collective social responsibility, community-first thinking, and creative synthesis. Through collective social responsibility, she encourages leaders to consider the bigger impact they’re making on employees, customers, and society.

And here’s the beauty of civil leadership—it’s not just for big corporations. Tiana explains that whether you’re running a small business, managing a team, or even working as a solo entrepreneur, you can adopt civil leadership principles to foster a respectful, supportive, and socially responsible culture. She even offers a preview of her civil leadership evaluation, a tool with questions and exercises to help leaders assess how respect, community impact, and social responsibility are showing up in their work.

A powerful takeaway is when Tiana talks about the "like-hungry" culture of social media and how it impacts modern leadership. Business and civil leaders can easily get trapped in echo chambers, seeking validation instead of real connection. True leadership, she reminds us, requires courage—the courage to welcome disagreement and to push beyond surface-level affirmation.

I invite you to tune in and join us for this thought-provoking conversation that challenges the status quo of leadership and how you chose to handle an o

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Kapitel

1. Introduction of Business Growth Architect Show (00:00:00)

2. Meet Tiana Sanchez, a powerhouse in leadership, speaker, and CEO of TSI LLC (00:01:50)

3. How Patagonia's Changed How We Look at the Workplace and Culture (00:02:43)

4. What B Corp Certification Means and How Patagonia Proves It Cares (00:04:39)

5. Civility Matters: How Respectful Conversations Can Change Our World (00:10:00)

6. The Importance of Civil Conversations and Diverse Perspectives (00:13:45)

7. Why Being Open to Change is Braver Than Sticking to Old Beliefs (00:17:11)

8. Building Better Leaders Through Objective Evaluation (00:19:00)

9. Focusing on Community, Responsibility, and Working Together (00:22:20)

10. Embracing Responsibility, Long-Term Thinking, and the Human Touch (00:24:23)

11. How to Connect with Tiana Sanchez Online (00:26:46)