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Dental Practice Heroes

Dr. Paul Etchison

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Where dentists learn how to build scalable practices, make more money, and take more time off. We focus on utilizing practice ownership to achieve prosperity, wealth, and personal success. Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners and anyone aspiring to become an owner in the future.
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The Dental Amigos

The Dental Amigos

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Friendship, collaboration and education for the dental profession. Dentistry can be a lonely profession without good friends. The Dental Amigos hope to serve as a resource for dentists and those who like, love or spend time with dentists, and to bring the dental world together for the RIGHT reasons–fun, friendship and (practical) learning inside and outside of the operatory.
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show series
 
Unlock the secret to transforming your dental practice with a simple mindset shift from being task-oriented to goal-oriented. Wondering how a mere change in perspective can revolutionize your team’s performance and patient satisfaction? This episode promises to help you redefine the purpose of every action in your practice, much like Howard Schultz…
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Have you ever wondered if setting firm boundaries with patients might actually backfire? Join me, Dr. Paul Etchison, as I recount my personal journey through the tumultuous waters of patient management in our dental practice after deciding to go out of network with Delta. This change was intended to empower our team and eliminate disrespectful beha…
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This week, the Dental Amigos welcome Valerie Woo, D.M.D. entrepreneur, pediatric dentist, and dental consultant. She leverages her extensive experience to consult, guide, and mentor dentists, helping them transform chaotic practices into thriving, well-organized businesses. She integrates leadership, marketing and operational systems into customize…
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Unlock the secrets to building a flourishing dental practice with insights from Dr. Henry Ernst, a seasoned practitioner who transformed his vision into reality. Ever wondered how to scale operations smoothly? Dr. Ernst takes us through his journey from being an associate to a successful practice owner, emphasizing the critical role of demographic …
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Unlock the secrets of achieving both personal and professional growth by discovering the transformative power of hiring a coach. Imagine aligning your deepest personal ambitions with your professional goals, creating more time for yourself while reaching financial success. In our latest episode, Dr. Paul Etchison, Dr. Steve Markowitz, and Dr. Henry…
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This week, the Dental Amigos welcome Rebecca Herring, a specialized dental coach and Vice President of the Denver Dental Professional Learning Network. With over 25 years of dental industry experience, Rebecca guides and empowers dental teams to unlock their full potential through developing office management systems and work environments. In doing…
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Unlock the secrets to transforming those seemingly mundane non-clinical days into powerful opportunities for growth with insights from Dr. Paul Etchison. Ever feel like you're endlessly busy but not making real progress in your dental practice? Dr. Etchison shares his journey and highlights the top three non-clinical activities that can propel your…
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Unlock the blueprint to turning your dental practice aspirations into reality with actionable insights from our latest episode. Discover how setting clear objectives and measuring outcomes can create a culture of continuous improvement and accountability within your practice. With tips on starting small, like auditing a couple of phone calls each w…
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Dr. Isaac Hanset, the owner of Gresham Advanced Dentistry, reveals how he overcame the challenges of high turnover and resistance to change to create a thriving dental practice. Through assertive leadership and strategic vision, Dr. Hanset transformed his practice into a successful multi-doctor operation. Listeners will gain insights into his journ…
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Learn how you can master the art of speed and precision, whether you're juggling multiple quads for anesthesia or tackling those tricky back-to-back class two fillings. In this episode, I will divulge 15 game changing speed and efficiency tips to increase your speed. Text us your feedback! (please note: we cannot respond through this channel)) Plea…
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Paul Etchison, D.D.S. is the author of two books on dental practice management, a dental coach, the owner of a $6 million group practice in the south suburbs of Chicago, and the host of the Dental Practice Heroes Podcast.This week, the Dental Amigos host Dr. Etchison and they discuss strategies for growing and expanding your practice. Through creat…
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Unlock the secret to skyrocketing your dental practice's efficiency and profitability. Imagine hitting production goals like $1,000 per hour by transforming the way you approach procedures. Join me, Paul Etchison, as I reveal practical strategies to streamline common tasks like fillings and effectively incorporate high-value procedures such as bone…
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Unlock the secret to transforming your dental practice into a vibrant community where staff feel like family. As Dr. Paul Etchison, alongside my esteemed DPH coaches Dr. Henry Ernst and Dr. Stephen Markowitz, we promise to guide you through the art of crafting genuine connections among your team. Text us your feedback! (please note: we cannot respo…
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Soraya Safi, D.M.D. is a coach and mentor to dental students and associate dentists. She helps associate dentists maximize the flexibility and freedom of choosing associateship over ownership and coaches them on how to overcome the isolation that often comes with such a challenging job, all while effectively navigating professional relationships an…
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What if you could transform your dental practice through mastering conflict resolution, boosting profits, and gaining personal freedom all at once? In this engaging episode, we welcome back Dr. Jason Tanoory, an accomplished practice owner with seven thriving dental offices in New York State. Dr. Tanoory shares his inspiring journey from hands-on c…
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Unlock the secrets to a thriving dental practice with insights from Dr. Justin Bhullar, a seasoned multi-practice owner and investor. Discover how overcoming the isolation of dentistry with leadership and teamwork can transform your practice into a collaborative, supportive environment. Listen as we, Dr. Paul Etchison and Dr. Justin, share personal…
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This week, the Dental Amigos welcome returning guest Stephen Trutter, the CEO of Ideal Practices, a leading consulting firm for dental start-ups. Ideal Practices follows a proven process to guide dentists through every step of opening their start-up. Stephen Trutter has helped launch nearly 1,000 dental start-ups in his 20-year career.Stephen discu…
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What if your emergency dental patients could become your most loyal, long-term clients? Join me, Paul Etchison, as I reveal the secrets to turning immediate pain relief into comprehensive care opportunities. Through strategic full exams and education on cavity prevention and oral health, we build trust and encourage ongoing treatment plans that enh…
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Unlock the secrets to elevating patient communication and boosting case acceptance rates in your dental practice! Join us as we host Dr. Chris Bowman, the innovative founder of Dental Insiders, who blends his expertise in psychology and marketing to revolutionize patient interactions. Discover how his systematic approaches, like the new patient con…
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Unlock the secrets to effective communication and leadership in your dental practice with our special guest, Chelsea Myers, a seasoned dental life coach. Chelsea's inspiring journey from overcoming personal hurdles to empowering dental professionals will leave you motivated and enlightened. Learn how self-awareness and empathy can revolutionize you…
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The Dental Amigos welcome DDSmatch’s Joe McGonigal, a dental industry veteran with over 20 years of experience helping dentists plan and execute successful practice transitions in both doctor-to-doctor and DSO affiliated transactions. As a “sell-side” advisor who focuses on the Greater Philadelphia area, New Jersey, Delaware and Connecticut, Joe he…
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Can a career ever truly be fulfilling without constant growth? Join us on Dental Practice Heroes as we sit down with the insightful Dr. Justin Buller, an accomplished dentist and multi-practice owner, to uncover the profound realizations he's had throughout his journey. Dr. Buller unveils the importance of perpetual progress and sheds light on the …
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The Dental Amigos are back! Rob and Paul discuss recent developments in the dentistry world regarding the prohibition of covenants not to compete in the employment context by the Federal Trade Commission (“FTC”). This federal non-compete ban by the FTC has been controversial spurring lawsuits that challenge the constitutionality of the ban, resulti…
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Can you imagine leading a team to success even after you're no longer there to guide them? Discover how delegation, inspired by Magellan's legendary expedition, can transform your practice. We'll bust the myth that handling everything yourself is the only path to success and explore how strategic delegation can help you avoid burnout, reduce stress…
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The Dental Amigos Rob and Paul are back, welcoming licensed private investigator, forensic CPA, and certified fraud examiner David Harris for a conversation about protecting your practice from financial crime. Returning guest David Harris is CEO of Prosperident, a firm dedicated to investigating financial crimes committed against dentists. Today, D…
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How can you transform your dental assistants into heroes? Join me, Dr. Paul Etchison, alongside DPH coaches Dr. Henry Ernst and Dr. Steven Markowitz, as we unravel the secrets to training dental assistants who will not only boost your practice’s productivity but also alleviate your daily stresses. We promise you will walk away with actionable insig…
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Ever wondered how a dentist handles the whirlwind of managing multiple practices while steering through a pandemic? Join us as Dr. Chad Johnson, the dynamic owner of Veranda Dentistry and host of the Everyday Practices podcast, shares his riveting story from opening his own practice straight out of dental school to overcoming the formidable challen…
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Ever feel like you're drowning in the daily grind of running your dental practice? Discover how to reclaim your time and sanity in our monumental 500th episode of Dental Practice Heroes! I share the top five crucial elements to leading a successful dental practice without burning out. Text us your feedback! (please note: we cannot respond through t…
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Can communication issues ruin your dental practice? Discover how mastering difficult conversations can transform your team dynamics and elevate your office culture. In this episode of Dental Practice Heroes, I share a powerful framework for addressing team problems head-on, featuring a real-life incident with a chronically late employee from my own…
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Unlock the secrets to achieving a near-perfect AR in your dental practice with insights from our expert guests, Dr. Steve Markowitz and Dr. Henry Ernst. Learn how to consistently track key metrics like AR days and aging claims to maintain a high collection rate. Our guests emphasize the importance of distinguishing between patient payments and insu…
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Thinking about expanding your dental practice by adding associates? Discover the crucial factors that determine the right timing and strategy to effectively integrate new team members with insights from Dr. Ben Kacos of Shreveport Dental Solutions. We uncover the common pitfalls practice owners face, whether it's bringing on associates too late due…
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No more class II's! Ever wondered how to pivot from general dentistry to becoming a specialized provider in your practice? Join us on this episode of Dental Practice Heroes as Dr. Paul Etchison chats with Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute. We share our personal journeys and insights on transitioning from routi…
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What if your entire dental team could be your secret weapon to boost case acceptance and patient care? We share why every team member's belief in the value of dental treatments is crucial and how understanding the risks of untreated cavities can turn every patient interaction into an opportunity for improved health outcomes. Gain practical insights…
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Can keeping an underperforming employee really harm your dental practice more than having an empty seat? Join me, Paul Etchison, as we confront this critical question in today's episode. We’ll draw parallels to a rowing team to discuss the tough decisions you face when dealing with underperforming staff. Explore the immediate and long-term impacts …
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Discover the secrets to creating a thriving dental hygiene department with Rachel Wall, founder and CEO of Inspired Hygiene. Learn how to attract and retain skilled hygienists, boost departmental productivity, and enhance patient care and profitability. We tackle the pressing issue of hygienist shortages and the shift towards flexible roles, offeri…
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Unlock the secrets to boosting your dental practice's case acceptance with expert insights from Dr. Henry Ernst and Dr. Steven Markowitz. Discover how even the smallest improvements in this area can have profound effects on both your financial success and the quality of patient care. This episode of Dental Practice Heroes is packed with practical t…
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What if you could slash your dental practice's supply budget to under 5% of collections without compromising quality? This episode unpacks essential strategies to help you achieve this goal. We discuss how increasing production and collections, rather than just cutting expenses, can effectively lower your overhead. We explore six key reasons why su…
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Can you really afford to wait to implement new clinical skills? Discover how immediate action can skyrocket your confidence in dental practice! In this episode of Dental Practice Heroes, we break down the barriers to achieving both external and internal confidence essential for providing exceptional patient care. Learn from our personal experiences…
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Unlock the secrets to a successful dental practice sale with industry expert Elijah Desmond! Ever wondered how to maximize your practice's value and ensure a smooth exit? Tune in to discover why understanding and improving key financial metrics like EBITDA is crucial—years before you even think about selling. Elijah clears up common misconceptions …
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How can a simple handoff revolutionize your dental practice? Imagine a system where every transition—from the assistant to the doctor, and from the clinic to the front desk—flows seamlessly. This episode is your ultimate guide to mastering these critical moments within your practice. We dissect various touchpoints of handoffs and explain why having…
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You've probably never thought about it, but emergencies are a big party of your practice. In this episode, we teach you how to crush the emergency appointment, every time, including a story about a single emergency visit that led to 33 new patient referrals and nearly $100,000 in treatments. Text us your feedback! (please note: we cannot respond th…
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Could a well-structured schedule be the key to a thriving dental practice? Join me, Paul Etchison, on this enlightening episode of Dental Practice Heroes as we explore the transformative power of block scheduling. Think of it as your practice's compass, guiding you toward consistent success. Text us your feedback! (please note: we cannot respond th…
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Ever wondered how a dental school graduate can rapidly ascend to owning multiple practices and venturing into real estate? Our latest episode features Dr. Reed Faldet, who shares his transformative journey from a 2019 dental school graduate to a successful multi-practice owner and real estate investor. By listening, you’ll gain invaluable insights …
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Join us as we unlock the secrets to achieving sustained success in the dental industry with Paul Etchison and his team of expert coaches. They bring their wealth of knowledge and firsthand experiences to explain why focusing too much on one aspect of the "Triangle of Business Success" can lead to a lopsided and ultimately failing practice. Learn ho…
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Ever wondered how a simple change in mindset and the right tools can skyrocket your dental practice's success? Join me, as I share a compelling story about a coaching client who's ready to transition from clinician to business leader. Text us your feedback! (please note: we cannot respond through this channel)) Please leave a review on whatever app…
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This special episode, hosted by Dr. David Maconi, peels back the layers of my journey (Paul Etchison) in a candid discussion about the ups and downs of the dental profession. Our conversation dives into the financial maze new doctors face, tackling everything from hefty student loans to the pros and cons of joining DSOs versus group practices. We b…
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How do new dental graduates manage to produce up to $300k in a single month? In this episode of the Dental Practice Heroes podcast, we uncover the secrets behind such astonishing achievements with Dr. Spencer Greer, the mastermind behind the Big Time Dental Producers program. Dr. Greer shares riveting success stories and practical strategies for be…
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What happens when you need to address declining performance in a well-loved, long-time employee? It’s never an easy conversation, but it's crucial for maintaining the high standards of care in your dental practice. On this episode of the Dental Practice Heroes podcast, join me along with special guests Dr. Henry Ernst and Dr. Stephen Markowitz, as …
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Ever felt overwhelmed by the complexity of dental membership plans? Uncover the secrets to making them simple and effective in our latest episode! We'll share practical insights drawn from our journey at Nelson Ridge Family Dental, showing you how to boost patient retention and attract cash patients without the hassle of external companies. Listen …
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Ever felt like the guilt of taking a vacation is holding you back from enjoying a well-deserved break? In this episode of the Dental Practice Heroes podcast, Dr. Justin Bhullar and I uncover the secrets to taking more vacations guilt-free as a dental practice owner. Through our own stories of soul-searching and major life decisions, we discuss how …
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