Send us a text Pool service is, after all, a service business, and you should put customer service first. I go over ways to go the extra mile in your business and provide unreasonable hospitality! Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is f…

Send us a text Watching the business news can make you worry about things. Everyone is predicting a downturn in the economy or some crisis. But how much does the economy affect the swimming pool service? Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. …

Send us a text Here are some fail points in an acid wash. Avoid doing these things at all costs! Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie’s Preferred Pool Care Provider. https://lesliespool.com/commercial-s…

Send us a text Here are some acid wash tips for you. I put together the best acid wash methods and some things to avoid. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie’s Preferred Pool Care Provider. https://lesl…

Send us a text In this Best of Bob Lowry episode, I talk to Bob about a pool not holding chlorine, and he offers some great suggestions to cure this problem. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie’s Prefe…

Send us a text Best of Pool Guy Podcast: Buying Pools to Build Your Route! I spent some time with Fernando Encarnacion, the owner of Five Star Pro Pools in Orlando, Florida, and we discussed his unusual method of growing his pool route. He started by purchasing 57 pools 4 years ago and has a route today of close to 400 pools. Fernando explains his …

Send us a text I touch on identifying pool stains and some effective ways to treat them with realistic expectations. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie’s Preferred Pool Care Provider. https://lesliesp…

Send us a text I go over what a Pressure Side Cleaner does and why they are an effective option in certain areas of the country. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie’s Preferred Pool Care Provider. http…

Send us a text Dealing with high alkalinity in a pool is a real pain. The pH is hard to balance, and you constantly add muriatic acid. I go over some easy ways to lower a pool’s alkalinity effectively. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It…

Send us a text Is it worth doing pool service every other week or bi-monthly? I go over some of the reasons why I don’t do this. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie’s Preferred Pool Care Provider. http…

Send us a text I speak a lot about the advantages of chlorine enhancers, but when should you add them to a pool? There is an ideal time, and I will talk about that in today’s podcast. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy …

Send us a text After a fire, things can be very messy, especially with ash in the pools on your pool service route. I got some tips on cleaning up the ash and step-by-step cleaning procedures. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast …

Send us a text I will review why you may want to start doing chemical-only pool service accounts. These might be very lucrative for you with the right system in place. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Lesl…

Send us a text I will review the pros, cons, and ins and outs of the photometer pool and spa water testers. Which one is right for you, and why you may want to invest in a photometer tester? Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast an…

Send us a text There is a pretty sophisticated service scam where someone claims to be an out-of-state buyer moving into a pool home and wants to establish service with you. Beware of this scam! Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fas…

Send us a text I go over some of the new features of the PORTAVAC HAMMERED and compare it to a vacuum system and the VacDaddy. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie’s Preferred Pool Care Provider. https:…

Send us a text Leaves in a pool can be a real pain. I review some of your best removal methods and some expensive solutions. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie’s Preferred Pool Care Provider. https://…

Send us a text Cal Hypo tablets are a great product that has not quite caught on in the industry. I’ll touch on why that is and also give you the pros and cons of using Cal Hypo tablets. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and ea…

Send us a text This is one of those milestone episodes where I have passed 7 years of podcasting, and I recap some of the things I am currently working on and briefly recap my history in the industry. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It …

Send us a text It might be an automatic reflex to drop a problem pool. However, some problems can be overcome, and some pools can go from being a problem pool to having a decent service account. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fas…

Send us a text You should avoid doing some things out on your pool route to avoid problems and potential liability. I go over some of the most common ones here for you. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Les…

Send us a text Arriving at a pool with D.E. on the floor or a cloudy pool because D.E. is blowing out of the return lines can be frustrating. I go over some common sources of a D.E. leak. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and e…

Send us a text Late payers are a big problem for your business. Also, getting stiffed on a large payment can be very painful for your bottom line. How do you collect late payments and prevent not getting paid for your work? Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, …

Send us a text On the West Coast, in-ground vinyl pools are not very common, and servicing above-ground pools is not something every company is prepared to do. I go over some ins and outs of vinyl pool service. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a…

Send us a text Since today is Friday the 13th, I reviewed some “scary” things that can happen on your pool route. Prepared to be scared out of your mind or at least mildly amused. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to b…

Send us a text There is nothing worse than a dead critter in your swimming pool. I reviewed some steps to take and the common dead critters I have encountered over the years. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become…

Send us a text Finding an employee is just as hard as keeping one in today's highly competitive environment. I go over both getting and keeping an employee in today’s podcast. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to becom…

Send us a text There are some good reasons to purchase a small partial route and some good reasons to sell a portion of your pool service route. I go over both options in detail for you here. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast a…

Send us a text Besides high and low filter PSI, several things can go wrong with your swimming pool filter. I cover some common issues as well as the overall filter lifespan. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become…

Send us a text I don’t have a good off or pause switch built into my brain if you are like me. I am wired to keep going at top speed pretty much all the time. This is generally a problem with business owners, so I go over some reasons you may want to slow things down. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referral…

Send us a text Today, I answered more of your YouTube questions, including why my copper level went up after using PoolRx. Which is better, the VacDaddy or the Water Tech Precision V10? Can you adjust the priming speed on a VS pump? And more! Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, f…

Send us a text Automatic covers are great for safety and keeping the pool clean. Several things can go wrong, as well as liability issues. I also address how to handle a pool with a solar blanket on top. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. …

Send us a text Several customers fall into this category, from those who always price-checks on you to those who have you on a stopwatch timer. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie’s Preferred Pool Care…

Send us a text What are some of the common mistakes I see pool owners make with their pool care, and why is it important not to make these mistakes? I go over these common errors for you here in today’s podcast. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days …

Send us a text I like to demo cleaners in my customer’s pools, specifically for new service accounts that don’t already have an automatic cleaner. These are my go-to demo cleaners that I use on my pool route. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a w…

Send us a text I talk about salt cell sizing, and today, I break down some practical reasons to pick the correct salt cell size for your pool or your customer’s pool. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Lesli…

Send us a text What is the best method of paying an employee? 1099 or W-2? I will go over the pros and cons of both methods for you here today. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie’s Preferred Pool Care…

Send us a text If you have listened to the show before, you know I am completely against profanity in every sense, especially in the professional business sense. I go over some reasons why not using profanity will really take your business to the next level. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cl…

Send us a text Several reasons can cause low filter PSI, and I will go over the most common ones for you here today. It’s a problem every pool pro runs into, and use this as a practical guide while troubleshooting a pool. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, op…

Send us a text What exactly are some elements of a solid business plan? I will go over some of these for you and how to easily create one that you can actually follow. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Lesl…

Send us a text Having a bad day out there on your service route is normal. It’s not ideal when that turns into discouragement. I go over ways to turn things around in your head, at least. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and e…

Send us a text There are a lot of details you need to be aware of before you start to get commercial accounts. I go over some of the more important prep details here for you. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become…

Send us a text Here, I tackle why a pool turns cloudy once swimmers enter the water, baking soda is clogging up my filter, closing the plumbing when you empty the pump basket and can leave a corded robotic pool in my pool all Summer long. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free …

Send us a text Just a few things can cause your filter pressure or PSI to run high. The main culprit is the thing the filter gauge is sitting on top of. The filter itself. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a …

Send us a text In this podcast, I was a guest on The Deep End Pool Podcast hosted by Frank Disher. We talked about current industry issues as well as California-specific issues. Here is part one of three. To listen to the Deep End Podcast: https://thedeependpoolpodcast.com/ Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer re…

Send us a text In this podcast, I was a guest on The Deep End Pool Podcast hosted by Frank Disher. We talked about current industry issues as well as California-specific issues. Here is part one of three. To listen to the Deep End Podcast: https://thedeependpoolpodcast.com/ Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer re…

Send us a text In this podcast, I was a guest on The Deep End Pool Podcast hosted by Frank Disher. We talked about current industry issues as well as California-specific issues. Here is part one of three. To listen to the Deep End Podcast: https://thedeependpoolpodcast.com/ Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer re…

Send us a text Many pool chemicals just are ignored by most consumers and pool service professionals. I go over some of these and the reasons for that. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie’s Preferred P…

Send us a text I go over what I consider essential pool equipment if you are having a swimming pool built or remodeled. It is always easier to add everything at the build than later. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy t…

Send us a text This is a new phosphate remover in the form of slow-dissolving tablets. Each tablet will remove 500 ppb of phosphates in 10,000 gallons of water. It’s a pretty effective and easy-to-use product. Leslie’s Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a …