The Laurel, Gary & Mark show aims to entertain and brighten the day of Brisbane each weekday morning, not too newsy, not too heavy and not too silly. They cover some of the day's topical news, with a couple of funny stories in between and offer a great mix of music and memories. They have plenty of fun with listeners along the way and give them a chance to win big cash prizes. Laurel and Gary have been doing the show together for over 25 years. Laurel Gary and Mark are Brisbane's longest con ...
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A Top Rated Dental Marketing Podcast. Providing like-minded, passionate individuals, a platform to share experiences and expertise in the dental marketing industry and discuss how marketing theory, development and acquisitions enhance an overall success plan. We’re passionate about marketing and collaborations of all kinds and want to share the process to support others.🚀COME SAY HI! 👋 Gary Bird thegarybird.com/ Podcast Website dentalmarketingtheory.com/ Website smcnational.com/
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#167 Why Dental Practices are Losing Thousands Every Month (And How to Fix It)
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In this episode of Dental Marketing Theory, Gary is joined by Dr. David Rice, founder of Ignite DDS, to discuss the critical issue of team retention in dental practices. They explore the hidden costs of turnover, the impact of poor leadership on team morale, and practical strategies to create a thriving dental practice. Dr. Rice also shares insight…
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#166 How to Go Out-of-Network Successfully (WITHOUT LOSING PATIENTS)
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In this episode, Gary sits down with Jordon Comstock, CEO of BoomCloud, to discuss the benefits and challenges of transitioning dental practices out of the network using membership plans. They explore key strategies such as aligning patient incentives, marketing, and simplifying administrative tasks, with insights into boosting profitability while …
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#165 REACTING To Best Ways to Pay off Dental School Debt
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In this episode of Dental Marketing Theory, Gary is joined by entrepreneur Tanner Applegate, CEO of Unify, to discuss the challenges of dental student debt and strategies for financial success. They explore topics such as managing debt, the pros and cons of different career paths post-dental school, and how debt impacts starting a business. Tanner …
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#164 How to Build an Effective Dental Community with Just Facebook
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In this episode, Gary sits down with Dr. Paul Goodman, also known as Dr. Nacho — the founder of Dental Nachos. The two discuss the unique challenges and solutions in the dental industry, from hiring associates to the impact of AI on patient communication. They dive into the importance of building community, offering value beyond services, and the n…
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#163 Should Dentists Sign Non-Disparaging Agreements? Avoiding Bad Reviews and More
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In this episode, Gary welcomes Dr. Bob Dokhanchi for a unique discussion on non-disparaging service agreements in the dental industry. They switch perspectives as Gary makes the case against signing such agreements, while Dr. Bob highlights their potential benefits. The conversation also explores broader implications of transparency, accountability…
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#162 Should You Pay Your Hygienist TOP Dollar?
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In this episode, Gary speaks with Katrina Klein, a dental hygienist with over 27 years of industry experience, about the challenges dental offices face in paying hygienists top dollar. Katrina explains the importance of comprehensive hygiene and aligning practice philosophies to ensure hygienists bring maximum value. They also discuss the role of c…
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#161 DENTIST REACTS to Viral Dental Sales Advice
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In this episode, Gary speaks with Dr. Emily Letran, a seasoned dentist who owns three multi-specialty group practices in Southern California and has over 31 years of experience in dentistry. They discuss sales techniques in the dental industry, emphasizing the importance of conveying value over cost and exploring patient financing options beyond cr…
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#160 Meet the Hygienist Who Broke the Dental Industry
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In this episode, Gary speaks with Loren King, a dental hygienist with over 12 years of experience who challenges common myths about the flexibility of the dental industry. Loren shares her journey from dental assistant to hygienist and speaker, traveling across states to work where opportunities are best, and offers insights into the autonomy hygie…
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#159 How Dr. Scott Leune Built and Scaled 200+ Dental Practices Nationwide
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In this episode, Gary talks with Dr. Scott Leune, a prominent figure in the dental industry known for his remarkable journey and contributions. Dr. Leune shares his inspiring story of overcoming significant challenges early in his dental career, including a severe back injury that forced him to rethink his approach to practice management. Despite t…
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#158 Navigating the Shift: How Going Out of Network Can Transform Your Dental Practice
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In this episode, Gary engages in an insightful conversation with insurance expert Ben Tuinei on the strategic impacts of dental practices going out of network. They discuss the challenges and benefits of leaving network contracts, emphasizing the importance of a robust new patient replacement mechanism to sustain practice growth. The dialogue also …
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#157 How Cloud-Based PMS is Transforming Dental Practices | Planet DDS
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In this episode of Dental Marketing Theory, Gary and guest Mike Huffaker discuss the impact and advantages of cloud-based practice management software (PMS) in the dental industry. Mike shares his journey from tech sales to the dental sector and explains how cloud technology is revolutionizing dental practices by offering better integration, real-t…
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#156 Importance of Growth Mindset for Dentists with Dr. Kevin Kremer
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In this episode of Dental Marketing Theory, Gary interviews Dr. Kevin Kremer, an active dentist and consultant in the dental industry. Dr. Kremer shares his journey from following in his family's footsteps to becoming an entrepreneur in dentistry, focusing on the importance of mindset for personal and professional success. He emphasizes the value o…
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Special Episode: 3 Years of Dental Marketing Knowledge in 40 Minutes
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Join us for a special anniversary episode of Dental Marketing Theory as we celebrate three years of insightful conversations with a compilation of our top 10 episodes from this past year. Dive into a variety of topics with industry leaders like Teresa Duncan, Chad Johnston, and Dr. Marc Cooper, discussing everything from dental insurance and patien…
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#155 Dental SEO Secrets to Skyrocket Your Practice Growth
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Are you struggling to stand out in the crowded online space for dental practices? It's time to change that! Join us for a FREE webinar where industry experts Gary Bird and Eddie Tyshkevich will unravel the mysteries of SEO tailored specifically for dentistry, powered by AI. Learn why your current SEO efforts might not be hitting the mark and discov…
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#154 This Will Save You Thousands $$$$ on Dental Supplies!
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In this episode of Dental Marketing Theory, Gary talks with Michael McCoy, co-founder of Dental Collective, about his journey from working in the dental industry to launching a purchasing organization aimed at leveling the playing field for independent dental practices. Michael explains how Dental Collective enables small practices to access bulk p…
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# 153 Maritza Duran’s Path from Dental Assistant to Consultant
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In this episode, Gary talks with Maritza Duran, CEO of MDent Consulting, who shares her journey from starting as a dental assistant to advising associate dentists on launching their own practices. Maritza discusses the challenges and opportunities of transitioning from working under someone to owning and expanding dental practices. The podcast delv…
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#152 The Power of Seamless Patient Financing in Dental Practices
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Gary speaks with Adrian Valente, Director of Training and Enablement at Sunbit, to explore the impactful ways Sunbit leverages financing tools in various service industries, particularly in dental care. Adrian shares insights into the challenges and opportunities of introducing financing solutions in dental practices, emphasizing education and the …
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#151 Expert Tips on U.S. vs Canada Dental Financing
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Host Gary Bird engages in a deep dive with Shawn Peers, a former lawyer turned dental industry expert, discussing the unique challenges and strategies in dental practice management and marketing in the U.S. and Canada. Shawn shares insights from his journey from law to the dental industry, emphasizing the importance of adapting business models to t…
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#150 The Rise of Tasty Clean in the Dental Industry w/ Jessica Gore
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Gary explores the inception and evolution of Tasty Clean with its founder, Jessica Gore. Initially developed as a natural cleaning solution for baby products, Tasty Clean pivoted to the dental industry after proving its effectiveness in sanitizing dental appliances. Jessica shares her journey from identifying a gap in the market to ultimately repos…
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#149 200 Dental Groups Built: Lessons We Can All Learn From
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Gary converses with Dr. Brady Frank, a third-generation dentist turned entrepreneur who delves into his journey from starting multiple dental practices to specializing in the business side of dentistry. Dr. Frank shares insights from his experiences of building over 200 dental groups across the U.S., highlighting innovative financing strategies. Th…
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#148 Lesson from Biggest Cyberattacks in Dental Industry
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Host Gary Bird and IT expert Reuben Kamp delve into recent cybersecurity breaches affecting major dental organizations like Aspen Dental, Henry Shine, and Change Healthcare. They discuss the impact of these hacks on the dental industry and the importance of strong cybersecurity measures, especially for smaller dental offices. Reuben emphasizes the …
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#147 Hidden KPIs that Transform Dental
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In this podcast episode, Gary Bird and Steve Jensen discuss the nuances of the dental industry, focusing on trends in treatment presentation and patient acceptance. They delve into the data analytics provided by Dental Intel, examining how treatment costs and acceptance rates have shifted over time, and explore the challenges of patient financing a…
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#146 Why Dentists Get Sued for HR Issues
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Ali Oromchian, founding attorney at Dental & Medical Counsel, joins Gary to talk about why so many dentists face lawsuits over HR problems, how to do a better job protecting your team and practice, and why this is an especially big deal for expanding dental groups or emerging DSOs. Connect with our Guest Here ⤵️ Ali Oromchian Founding Attorney at D…
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#145 5 Dental KPIs You Aren't Tracking Right
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Gary talks with Steve Jensen about the significant impact of understanding key business metrics on the growth of dental practices. Steve shares groundbreaking industry statistics, highlighting trends such as the rise in cancellations and no-shows, and explores strategies to enhance patient retention and treatment acceptance rates. Their discussion …
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#144 A Deep Dive into Dental Technology and Security
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Pedro Becker, CEO of Becker Alliance, Zenith Dental IT, and Axle, talks with Gary about his unique journey into the dental industry as well as his contributions to digital transformation and cybersecurity. The two discuss how Pedro’s companies integrate technology to streamline dental practices' operations and the vital steps practices can take to …
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#143 Your Ticket to the Future of Dental Service: Dykema DSO Conference 2024
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Host Gary and guests Brian Colao and Dee Fischer discuss the upcoming Dykema DSO Conference 2024, highlighting its unique features and the value it offers to attendees. They delve into the new "powerful three hours" segment designed to provide actionable insights for improving EBITDA and the overall value of dental service organizations. The conver…
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#142 Overcoming Stress and Burnout in Dental Profession with Dr. Tarryn MacCarthy
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Dr. Tarryn MacCarthy, CEO of the Business of Happiness and a practicing orthodontist joins Gary to examine the seldom-discussed topic of stress and burnout in the dentistry profession. Dr. MacCarthy shares her personal journey from achieving her dreams in dentistry to confronting deep-seated unhappiness, leading her to redefine success on her own t…
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#141 #1 Secret for Large Dental Cases
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Gary is joined by Allison Lacoursiere, who passionately discusses her upcoming dental event in Bermuda, aimed at enhancing dental practices through focused tracks on implants and aligners. Set in the breathtaking locale of Bermuda, the event promises not just learning opportunities with top-notch industry experts but also an immersive island experi…
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#140 $150M Lost in Dental Due to Cyberattacks
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Gary is joined by Shelly VanEpps of All-Star Dental Academy to delve into a significant cyberattack on the Health Exchange that has severely impacted the dental industry. They discuss the ongoing challenges dental offices face due to delayed insurance payments, how the attack has caused widespread disruptions, and the measures being taken to mitiga…
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#139 Why Younger Dentists are Failing
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Mark Johnson, a wealth advisor and founder of DentalWealthRx.com and StudentLoansRx.com, joins Gary to talk about why new dentists are carrying more student loan debt than ever and what to do about it. Connect with our Guest: Mark Johnson Wealth Advisors & Founder of DentalWealthRx.com and StudentLoansRx.com Website: https://www.studentloansrx.com/…
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#138 3 Steps to Leveling Up Your Dental Data
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Clint Berry, co-founder of Kolla, talks with Gary about why software integration is so essential for dentists, how to use your PMS to help your practice grow, and how to choose the right one. Connect with our Guest: Clint Berry Co-founder of Kolla Website: https://www.getkolla.com/ 📧 Attend our one-day CE-accredited course virtually, in partnership…
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#137 Why Change is Essential for Growth-Minded Dentists
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Dr. Trevor Lines, a business development consultant with Revolutionary Tribes, shares his journey as a practicing dentist who ventured into consulting and why growth-minded dentists need to embrace change above all else. Connect with our Guest: Dr. Trevor Lines Consultant, Business Development - Revolutionary Tribes Website: https://www.revtribes.c…
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#136 What Banks Aren't Telling Dentists
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Angela Baker, a vice president at Wintrust Financial Corporation, talks with Gary about why banks love loaning to dentists, which kinds of practices make the best investment, and how your specialties can affect your loan terms. Connect with our Guest: Angela Baker Vice President at Wintrust Financial Corporation Website: https://www.wintrust.com/ 📧…
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#135 #1 Secret of the Bloody Tooth Guy Success
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Dr. Jason Auerbach, founder of Riverside Oral Surgery, talks with Gary about creating an ideal patient journey, why he came to embrace social media, and why good marketing is all about relationships. Connect with our Guest: Dr. Jason Auerbach Founder/Managing Partner/Oral and Maxillofacial Surgeon - Riverside Oral Surgery Website: https://riverside…
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#134 #1 Reason Your Dental Office is Failing
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Alex Nottingham and Eric Vickery, CEO and president of coaching at All-Star Dental Academy, join Gary to talk about how they help practices grow, why practice leaders need to adopt a growth mindset, and where podcasting fits into it all. Connect with our Guest: Alex Nottingham CEO & Founder of All-Star Dental Academy Eric Vickery President of Coach…
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#133 Why Your Hygienists Quit (It's Bad)
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Debi Easterday, CEO of H2B Consulting, talks with Gary about the dental hiring challenge, why hygiene talent is so hard to retain, and why the dental industry needs to talk about the many hygienists who quit their jobs over sexual harassment or ethics. Connect with our Guest: Debi Easterday Chief H2B (Human-to-Business) Matchmaker - H2B Consulting,…
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#132 #1 Reason Young Dentists are Picking DSOs
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Brian Mans, founder of Sell to a DSO, joins Gary to talk about why fewer young dentists are going solo, what small dental groups can learn from DSOs, and exactly what you should look for before buying your next practice. Connect with our Guest: Brian Mans Business Owner - Sell to a DSO, LLC Website: https://www.linkedin.com/in/selltoadso/ 📧Get smar…
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#131 Top 3 Things You Don't Get About Dental Temp Agencies
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Joe Fogg, founder of onDiem, joins Gary to talk about how to solve dental’s ongoing labor shortage, why even solo dentists have to think more like DSOs now, and how the two of them look alike. Connect with our Guest: Joe Fogg CEO / Founder - onDiem Website: https://ondiem.com/ 📧Get smarter using FREE custom practice growth maps. Visit➡️https://maps…
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#130 Dentists: Use this Billing Strategy to Keep More Patients
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Dr. Travis Campbell, founder of Dental Insurance Guy, talks with Gary about why insurance is so challenging for practices to get right, how a simple change in billing strategy can boost patient happiness, and whether dentists who give up on insurance altogether are making a wise move. Connect with our Guest: Dr. Travis Campbell Owner - Dental Insur…
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#129 Framing the Dental Industry with a Different Perspective (w/ Amol Nirgudkar)
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Amol Nirgudkar, CEO of Patient Prism, returns to the show to talk with Gary about why dental marketing requires a holistic approach, why dentists need to take sales seriously, and why creating capacity should be the top priority for DSOs heading into 2024. Connect with our Guest: Amol Nirgudkar CEO at Patient Prism Website:https://www.patientprism.…
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#128 Software that Saves 30% on Your Dental Supply Bill
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Atia Black, director of strategic partnerships at Method Procurement Technologies, talks with Gary about why procurement in the dental industry is so far behind the curve, plus how dentists can save money and energy by streamlining their procurement processes. Connect with our Guest: Atia Black Director of Strategic Partnerships - Method Procuremen…
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#127 Dr. Avi Patel - Why Dentists are Deleting Themselves?
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Dr. Avi Patel, founder of Clear Aligner Advisor, joins Gary to talk about why so many dentists struggle in the profession and deleting themselves, why fewer dentists should work full-time, and how DSOs can do a better job empowering their associates.Connect with our Guest:Website: https://www.clearaligneradvisor.co/📧Get smarter using FREE custom pr…
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#126 Perrin DesPortes - Are You Ready to Start a Group Practice?
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Perrin DesPortes, co-founder of Polaris Healthcare Partners, returns to the show to talk with Gary about his own podcast, Group Practice Accelerator, plus why associates need a path to practice ownership, how to decide if you’re ready to build a group practice, and why bank financing gets hard after 3 locations.Connect with our Guest:Website: https…
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#125 SMC National - Dentists are Losing Patients and Don't Even Know it
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SMC’s Channan Cassella and Kristen Wasilewski join Gary to talk about why your operations and patient conversion will make or break your marketing, how most practices can improve both, and why you should join their free Zoom Q&A to get help solving your top growth challenges.Connect with our Guest:Website: https://smcnational.comVisit➡️https://go.s…
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#124 Dr. Rania Saleh - What Happens When a Dentist Starts a Tech Company?
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Dr. Rania Saleh, CEO of Oryx Dental Software, joins Gary to talk about her journey from clinician to tech entrepreneur, why she decided to build her own PMS from scratch, and what dentists thinking about switching to a new PMS need to know.Connect with our Guest:Website: https://www.oryxdentalsoftware.com/📧Get smarter using FREE custom practice gro…
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#123 Channan Cassella - The Most Powerful Growth Tool for Dentists
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Channan Cassella, SMC’s communications coach, joins Gary to talk about why phone conversion is the biggest growth opportunity for most practices, plus how tools like the right scripting can help you turn 80 percent of your new patient phone calls into scheduled appointments.Connect with our Guest:Website: https://smcnational.com📧Be among the FIRST …
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#122 Eric Vickery - This is the Sound of Your Practice Succeeding
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Eric Vickery, president of coaching at All Star Dental Academy, talks with Gary about how patient conversion is changing, why most dentists get scheduling wrong, and why every time your phone rings, it’s a win for your practice.Connect with our Guest:Website: https://www.allstardentalacademy.com/📧Join us in Nashville, Tennessee at AlignerCon to lea…
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#121 Robert Nunziato - The Number 1 Thing Dentists Miss in Marketing
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Robert Nunziato, head of sales operations at Sunbit, joins Gary to talk about why dentists need to talk about financing earlier in the patient journey, how financing impacts marketing, and why dentists who try to avoid price-conscious patients are missing a big opportunity.Connect with our Guest:Website: https://sunbit.com/📧Join us in Nashville, Te…
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#120 Dr. Joyce Kahng - Meet the Dentist with 500k Followers
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Dr. Joyce Kahng, owner of Orange and Magnolia Dental Studio, joins Gary to talk about how she uses Instagram to grow her practice, why more dentists should develop a personal brand, and how becoming a mom led her to change the way she practices dentistry.Connect with our Guest:Website: https://www.omdentalstudio.com/📧Join us in Nashville, Tennessee…
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#119 Dr. Marc Cooper - Brilliant Dental Advice for 20 Minutes Straight
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Dr. Marc Cooper, dentist, consultant, and founder of the Contemporary Elder Institute, talks with Gary about why dental and healthcare are destined to merge, how he’s helping dentists take a new approach to aging, and what it means to embrace the truth that everything changes.Connect with our Guest:Website: https://www.requestingwisdom.com/📧Join us…
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