How We Solve is a podcast dedicated to helping you solve your toughest business problems. From issues with growing your SaaS or e-commerce brand to developing your organizational culture, we’ve got the tools, resources, and insights from industry experts. No fluff. Just step-by-step playbooks to help you dominate your market and crush the competition. In each episode, we interview industry experts who have been there and done that. The podcast features topics such as: lead generation, compan ...
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How To Create a Personalized and Interactive Online Shopping Experience with Frost Li
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This episode features Frost Li. Frost is a former Head of Growth at Wish, Advisor at Y combinator, and Growth Advisor to Lyft/Pinterest. After 10+ years in the e-commerce space, Frost has created the platform Social Chat as a solution for online merchants to interact with customers as if they are shopping in-store, and to provide real-time suggesti…
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How to Make Sense of the Psychology that Underpins Your Team with John Uke
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This episode features John Uke. John is a Silicon Valley tech entrepreneur who moved to Ukraine 6 years ago to bootstrap his gamer recommendation app startup, GameTree, that now has 450,000 users. He attended Babson, the top entrepreneurship college in America. He has since started Success Cards, architected two coding bootcamps, mentored a hundred…
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How To Create a Standout Shipping and Packaging Experience with Kevin Marvinac
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This episode features Kevin Marvinac. Kevin leads Partnerships at ShipBob, a global logistics platform that fulfills e-commerce orders for direct-to-consumer brands. Previously, he led the Growth and Product teams at ShipBob and worked in growth marketing and operations at Tide Cleaners (formerly Pressbox) and Airbnb. He is a certified specialist i…
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How to Win at Customer Experience with Peter Shankman
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27:52
This episode features Peter Shankman. Peter is the top keynote speaker in marketing, brand building, social media, and customer service. The New York Times has called Peter Shankman “a rock star who knows everything about social media and then some.” He is a 5x best-selling author, entrepreneur, and corporate in-person and virtual keynote speaker, …
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Aphantasia - Thinking Without a "Mind's Eye" with Dr. Adam Zeman
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This episode features Dr. Adam Zeman who's an expert in cognitive and behavioral neurology. He first coined the term Aphantasia to describe the inability to visualize back in 2015 and is considered one of the world's foremost experts on imagery extremes. In this episode, he lays out to David– who has Aphantasia– what he’s learned and what he still …
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How to Outsmart Cart Abandonment with Valon Xhafa
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This episode features Valon Xhafa the Founder of Behamics. Valon previously worked as an AI scientist at Google and at other research institutes, developing advanced AI approaches and algorithms. At Behamics, Valon is constantly working on finding new ways in applying AI to take the online shopping experience to the next level. Valon Recommends the…
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How to Optimize Your E-Commerce Pricing with Burc Tanir
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Read the full show notes on our website. This episode features Burc Tanir, the CEO & Co-Founder of Prisync, which helps e-commerce companies from all around the world automatically track their competitor prices and dynamically reprice their products on the fly. He has a background in industrial engineering and is based in Istanbul, Turkey. Before f…
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How to Master Leadership with Alicia Thrasher
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Read the full show notes on our website. Alicia Recommended Resources: MGR360 App for Microsoft Teams MG360 1-on-1 Meeting Cards The Manager’s Playbook The Five Dysfunctions of a Team This episode features Alicia Thrasher, the Co-Founder, and CEO of MGR360, a leadership development and software company based in Austin, Texas. She is the co-author, …
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How to Supercharge Leads and Sales with Kari DePhillips
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Read the full show notes on our website. Kari’s Podcast and Recommended Resources: The Workationing Podcast The Content Factory Rise and Convert Training Course Sisters in SEO Facebook Group How to Write a HARO Pitch That Works (+ Pitch Template) The Only Guide to Keyword Research You'll Ever Need How to Write a Blog Post that Ranks & Converts How …
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How to Avoid E-Commerce Pitfalls with Lesley Hensell
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Read the full show notes on our website. Lesley Hensell's Recommended Resources and Websites: AZ Seller Kit Riverbend Consulting Surge Summit Lesley Hensell is the Co-Founder of Riverbend Consulting, whose 50 plus employees solve critical problems and offer effective growth strategies for sellers on Amazon and other e-commerce platforms. Currently,…
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How to Create a Sustainable and Fortified Business Model on the Web with Blair Williams
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Read the full show notes on our website. Blair Williams Recommends: WPBeginner – Beginner’s Guide to WordPress MemberPress – The “All-in-One” Membership Plugin for WordPress MemberPress on Youtube This episode features Blair Williams, a software developer, entrepreneur, and creator of MemberPress, the world's most popular membership plugin for Word…
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How Hydro Flask's Founder Created a Cult-like Following for the Brand with Travis Rosbach
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Read the full show notes on our website. Travis Rosbach Encourages Entrepreneurs to check out Tumalo Tumalo Official Website This episode features Capt. Travis Rosbach has spent the last thirty years studying and practicing all things business. He is the founder of Hydro Flask and other highly successful business endeavors. In addition, he spent th…
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How to Understand Customers Problems and Position Your Product as a Solution with Gen Furukawa
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This episode features Gen Furukawa, the Co-Founder of www.prehook.com, an app that helps Shopify merchants create amazing shopping experiences through quizzes and product recommendations. The interactive quizzes give shoppers an engaging experience and help merchants create personalized recommendations as they generate more leads and a higher conve…
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How Do You Keep Yourself and Your Team Mentally Well and Healthy with Gill Hasson
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This episode features Gill Hasson. She has 20 years of experience teaching and writing about personal and professional development, mental health, and wellbeing. She is the author of more than 22 books plus other books on the subjects of resilience, communication skills, and assertiveness.Av How We Solve
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How Can Tech Companies Grow and Succeed in the New World of Partnerships with Alex Glenn
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This episode features Alex Glenn, a proud dad, and founder of Partnerhub.app—a unique new marketplace and partner management solutions built for digital agencies to find, vet, manage and enable their partners. Alex dedicated his career to helping founders and teams to build and execute creative growth systems. Now, he’s helping digital agencies fin…
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How Do You Make Onboarding Seamless and Business Processes Run Like Clockwork with Trent Dyrsmid
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This episode features Trent Dyrsmid, a serial entrepreneur, husband, and father. He is the founder of BrightIdeas.co, Flowster, and a 7-figure eCommerce business. With almost ten years of experience with digital marketing and eCommerce, Trent eagerly shares his knowledge with others. Currently, he is helping founders, executives, and managers to cr…
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How to Set the Right Culture and Collaborate as a Team to Understand Your Customers Better with Jeff Rosenblum
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This episode features Jeff Rosenblum, an advertising agency founder, and documentary filmmaker. He is widely regarded as one of the leading innovators in the field of digital marketing and has worked on teams that have helped revolutionize market research, publishing, sports broadcasting, and interactive advertising. As the Founding Partner of Ques…
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How Can People with ADHD Turn it into a Superpower with Aron Croft
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This episode features Aron Croft. He is an ADHD Coach at Hidden ADHD helping ADHDers not to hate work. His coaching helps them get promoted, identify better careers, or start side hustles, so they enjoy their work and live their best life.Av How We Solve
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How Can Brands Use Content to Break Down the Barriers of Buying with Rai Cornell
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This episode features Rai Cornell, who studied Psychology and Human Behavior for ten years, intending to work as a therapist in the California prison system. Over time, her interests, and talents took her on a very different path. Today, she uses her thorough understanding of human emotions, reactions, and thought patterns to drive sales and engage…
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How to Solve Complex Problems in the Cloud with Chris Hood
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This episode features Chris Hood, a passionate digital strategist, podcast host, and writer. He is the Head of Business Innovation & Strategy at Google. His thought leadership and strategic insights on digital and business transformation have fueled countless enterprises’ digital success. He keeps his pulse on the media and entertainment industry w…
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How to Create Lifelong Fans that Drive Business Growth with Jon Picoult
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This episode features Jon Picoult, the founder of Watermark Consulting is a renowned expert in customer experience. He helps businesses create raving fans that drive business growth by impressing their customers and inspiring employees. A number of media outlets have featured his insights, including The Wall Street Journal, The New York Times, Harv…
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How to Build Trust with Your Clients, Lower Attrition Rates, and Get Referrals with Aaron Burns
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This episode features Aaron Burns, a tech enthusiast, a partner at GOAT Payments, and spent the last decade developing leadership models for greater morale and performance culture.Av How We Solve
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How to Future Proof Your Business to Survive and Profit from Radical Change with Jonathan Brill
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This episode features Jonathan Brill, author of Rogue Waves. He is a speaker and advisor on resilient growth, decision-making, and innovation under uncertainty and prepares leaders to profit from radical change. He gives practical advice based on decades of experience as an entrepreneur and Fortune 50 tech executive at HP (Hewlett-Packard). He was …
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How to Earn Customer Loyalty and Maintain High Employee Performance with Fred Reichheld
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This episode features Fred Reichheld, founder of Bain & Company’s loyalty practice, which helps companies achieve sustainable results through improved customer and employee loyalty. He created the Net Promoter System℠ (NPS®) of management, which has been adopted by hundreds of leading companies. Fred explains how NPS helps companies become customer…
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How Do You Encourage Subscription, Feedback, and Upgrade On Your SaaS Products with Sampath S
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This episode features Sampath S, a Growth Strategist, helping SaaS companies with User Acquisition, Product Validation & Accelerating Growth without spending a dime. He's working with SaaS startups to Corporates (since '07) that generate $5K to $500K revenue per month.Av How We Solve
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How Do You Wire Essential Innovation Practices Into Your Company's DNA with Ben Bensaou
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This episode features Ben M. Bensaou, a Professor of Technology Management and Professor of Asian Business and Comparative Management at INSEAD, Fontainebleau, France. He served as Dean of Executive Education from 2018–2020. He was a Visiting Associate Professor at the Harvard Business School for 1998-1999, a Senior Fellow at the Wharton School of …
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How Can Small Businesses Leverage Integration Marketing for Reliable Growth with Mark Joyner
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This episode features Mark Joyner, the Founder of 30+ startups who now serves as the Founder and CEO of Simpleology — a web app that doubles your free time and cuts your workload in half by simplifying your life. He is often referred to as “The Father of Digital Marketing”. He earned this title for his pioneering role in the early days of online ma…
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How To Focus on Building a Proactive Roadmap To Support eCommerce Business’ Growth with Jamie Huskisson
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34:46
This episode features Jaime Huskisson, the CEO and founder of JH, an agency that focuses on helping e-commerce. They’re the top Adobe Gold Solutions Partner for Adobe Commerce (powered by Magento), consistently leading the way forward. Winner of four back-to-back Magento eCommerce Excellence awards for Best Mobile Commerce User Experience. He’s the…
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How Can We Help Men Be Mindful of Their Emotions and Become Better Leaders with Mike Cameron?
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This episode features Mike Cameron, an eight-figure CEO, ultra-marathoner, TEDx speaker, author, father, and expert on helping men connect with their emotions. The motivation behind this work stems from his partner's tragic death by an ex-boyfriend, a situation no one wants to find themselves in. He turned this tragedy around and realized his calli…
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How Do SaaS Teams Lower their Churn Rate with John Warrillow
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This episode features John Warrillow, the founder of The Value Builder System™, a simple software designed for building the value of a company. The software is currently used by thousands of businesses worldwide. He is the author of the bestselling book, Built to Sell: Creating a Business That Can Thrive Without You, which was recognized by both Fo…
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How Do You Grow and Scale a Marketing Team with Kevan Lee
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This episode features Kevan Lee. He leads the marketing team at Oyster, where he sets the strategy, vision, and direction for how they build the brand, drive awareness, create demand, and position the product. Oyster is a mission-driven B2B SaaS platform for Distributed HR, purpose-built to close the global talent gap. Prior to joining Oyster, Keva…
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The 100th Episode: Unraveling Solutions and New Problems to Decode
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32:38
What happens when people who love sharing knowledge and exchanging experiences come together? Conversations turned podcast! For this episode, the founders of How We Solve, a podcast meant to help e-commerce and SaaS businesses talk about how this platform came together where we’re headed next, and what can we expect from them. The group talks share…
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How Do You Build an Authentic Community with Greg Ashton
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This episode is featuring Greg Ashton, CEO of GROW, the most popular direct-to-consumer community in the US. Through this community, he serves the new era of retail founders and marketers, through in-person events, online hangouts, masterclasses, and a 17k member newsletter.Av How We Solve
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How Do You Adopt a Mindset That Can Turn Every Problem Into an Opportunity with Tab Pierce
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This episode is featuring Tab Pierce, the founder of multiple businesses, Tab moves an entrepreneur’s vision to reality through systematic mentorship. When his business faltered, his mindset did too, and he fell into a deep depression. Everyone he turned to for advice told him to “Shut your doors and walk away”. Over the next three years, he dedica…
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How Do You Create a Radically, Personalized Change in Customer Service with Mike McCarron?
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This episode is featuring Mike McCarron, the Vice President of Customer Success at Gladly. He helps teams free their customer service reps from the constraints of delivering compelling service. Helping build the brand's greatest strategic advantage.Av How We Solve
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How Do You Build a High-performance SaaS Team with Nikhil Paul
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This episode is featuring Nikhil Paul, the founder of We R Human. He helps tech leadership teams gain clarity through workshops and coaching programs. His goal is to guide high-growth teams and companies to strengthen their focus, culture, and execution.Av How We Solve
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How Do E-commerce Companies Optimize Their Accounting Process, at Different Stages of Their Business with Alan Chen
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This episode is featuring Alan Chen, a Certified Public Accountant and one of the founding partners of FreeCashFlow.io. It’s the leading accounting and consulting agency based out of Los Angeles, California focused on helping one niche only, — those in the e-commerce space. The agency offers services related to business tax planning, sales tax fili…
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How Can Managers Working with Employees That Have Autism Spectrum Disorder (ASD) Help Them Excel and Be Productive with Dr. Temple Grandin
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This episode features Dr. Temple Grandin who is well known to many for her trailblazing work as a spokesperson for people with autism and her lifelong work with animal behavior. She has been with Colorado State University (CSU) for over 25 years and has been referred to as the "most famous person working at CSU" by her peers. Her life’s work has be…
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How to Help Employees Take Better Care of Their Mental Health in the Workplace with Justin Dorfman
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Justin Dorfman is Reblaze's Open Source Program Manager. He is also a bipolar who takes his time, sharing his experience on how he dealt with his mental health problems and succeed in his career. Professionally he is responsible for fostering the adoption of their project Curiefense in the cloud-native space. He also led similar initiatives for Git…
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How Can Small and Medium Businesses Create an Omnichannel Strategy to Help Them Bounce Back After the Pandemic with Aparna Khurjekar
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Aparna Khurjekar is the Senior Vice President of Verizon Business Markets. She’s responsible for the company’s mid-market wireless and wireline offerings and Fios B2B. She works with a team of 3000+ sales professionals guiding their customers through their digitally transformed journeys with innovative managed solutions for total communications, co…
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How Do You Increase Conversion Amidst the New Cookies Policies of Google and Apple with Ben Parr
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Ben Parr is President and Co-Founder of Octane AI, the all-in-one platform for engaging quizzes, data collection, and personalized Facebook Messenger and SMS automation. His team helped thousands of Shopify and Shopify Plus merchants to connect, convert, and retain customers by personalizing the customer journey and shopping experience. He is also …
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How Do New Remote Teams Communicate Effectively with Liam McIvor Martin
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This episode features Liam McIvor Martin who believes that remote work is the future. His focus is to help move companies to a remote setup or scale remote organizations towards success. He co-organized the Running Remote, a professional online community for remote work leaders looking to connect with others, grow their teams and run their business…
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How Do You Unlock Your Team’s Potential for Growth with Julian Roberts
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This episode features Julian Roberts who work with C-Level, senior executive, and high potential emerging leaders in organizations. He helps them unlock and enhance their leadership growth so that they can have a greater impact on their work, their life, and their world. His work is centered around helping leaders achieve what they can’t see yet, b…
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How Can You Transform Customer Experience from Painful to Exceptional with Philippe Roireau
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This episode features Philippe Roireau, the Vice President of Business Development & Partnerships at Gorgias. In his role, he guides businesses in finding an integrated helpdesk for their e-commerce brands to deliver personalized support and automation across multiple channels. A creative, passionate, and adaptable entrepreneur, he thrives in fast-…
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How to Reduce Constant and Back-to-back Meetings to Improve Productivity with Shauna Moran
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This episode features Shauna Moran, a transformational coach for entrepreneurs, leaders, and teams of fast-growing distributed companies. As an executive and leadership development coach, she spent eight years researching and studying leadership and remote teams, and she applied what she learned in the real world.…
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How Do You Set Your Objectives and Key Results for Success with Joris Moons
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Joris Moons is an innovative and creative thinker with a broad and realistic view of all corporate activities, specifically integrating these activities into something that adds value. He integrates his long-term, creative thinking when helping teams build solid OKRs. He's a die-hard golfer and incorporates golf in everything he does.…
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How Do You Determine, Plan and Own Your Exit with Saud Juman
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Saud Juman is a repeat entrepreneur. His last venture, PolicyMedical was acquired by Susquehanna Growth Equity. He is currently scaling RockitShip, a start-up he Co-founded with 2 other partners. His decision came after his exit at PolicyMedical. After that, his transformation from human doing to becoming a human being again pushed him to go back t…
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How to Build Long-term Relationships with Your Customers at Scale with Kate Nightingale
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Kate Nightingale is a consumer psychologist, human brands expert, and founder of Style Psychology Ltd, a HUMAN experience consultancy with a twist. Their work takes on a new view on consumer business stemming from an old view of the human.Av How We Solve
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How to Create a Successful Partnership Program for your Business with Marcus Cauchi
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Marcus Cauchi works with C-level executives of technology vendors who recognize that success is not a function of having a huge sales team or dozens of channel partners but those who see it as having a shared vision, goals, who are committed to collaborating effectively, efficiently, and consistently to discover new opportunities.…
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How to Create an Omnichannel Marketing Strategy with Ashley Scorpio
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Ashley Scorpio is a seasoned digital strategist and experienced political aide with expertise in communications, government and public relations, marketing, advertising, and partnerships. Over the years, Ashley has worked with a variety of brands, industry leaders, and organizations in creating full-funnel performance marketing campaigns across mul…
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