A podcast dedicated to improving the lives, careers and businesses of Doctors that own their own practice, their employees and their family members. Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients. Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. L ...
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Part 4 - How to know your Business has Achieved the Pinnacle of Customer Service
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15:02
Send us a Text Message. Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/ Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registration NPG Iconic Registration page https://newpatie…
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Part 3 - How to Know your Business has Achieved the Pinnacle of Customer Service
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10:41
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10:41
Send us a Text Message. Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/ Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registration NPG Iconic Registration page https://newpatie…
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Part 2 - How to Know your Business has Achieved the Pinnacle of Customer Service
16:24
16:24
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16:24
Send us a Text Message. Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/ Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registration NPG Iconic Registration page https://newpatie…
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Transforming Patient Experience - How to Know your Business has Achieved the Pinnacle of Customer Service (Part 1)
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22:04
Send us a Text Message. Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/ AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI7…
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Episode 100 - A Tribute to the Outcasts, Rebels, Forward-Thinkers and Innovators Transforming the People Business of Orthodontics
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28:16
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28:16
Send us a Text Message. AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/ www.NewPatientGroup.com The Future of Online Marketing and Practice Consulting. There are three essentials to operating a practice and a business at the highest of levels. We inc…
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Blue Ocean Orthodontics - Creating a Business that has NO Competition with Guest Dr. Bob Skopek
1:22:25
1:22:25
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1:22:25
Send us a Text Message. AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/ www.WrightChat.com We answer your new patient phone calls, speak just like own your own employees, remote into your management software and schedule new patients according to you…
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How your New Patient Paperwork Proves your Practice Doesn't Function as a People First Business
7:48
7:48
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7:48
Send us a Text Message. AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/ www.WrightChat.com We answer your new patient phone calls, speak just like own your own employees, remote into your management software and schedule new patients according to you…
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Charting the Path of the Future - The New NPG Podcast Format has Arrived!
5:12
5:12
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5:12
Send us a Text Message. AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ NPG Iconic Registration https://newpatientgroup.com/npg-iconic/ www.WrightChat.com We answer your new patient phone calls, speak just like own your own employees, remote into your management software and schedule new patients according to your pro…
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Trust vs. Performance - Navy Seals Team Six Leadership Lessons for an Unstoppable Team, Culture and Business
1:13:36
1:13:36
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1:13:36
Send us a Text Message. AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ March 21st Webinar with Dr. Bob Skopek and our CEO, Brian Wright https://us06web.zoom.us/webinar/register/WN_yX2suoSsQNKG0g07iN_0Qw#/registration NPG Iconic Registration page will be live soon. We will place here when ready. For now, if you want t…
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Avoiding the Biggest Mistake Private Practices Make When Selling to Corporations
51:29
51:29
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51:29
Send us a Text Message. Register for NPG Iconic: https://newpatientgroup.com/getstarted/ Register for our February Bootcamp: www.Bootcamp.NewPatientGroup.com www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We spea…
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Welcome to 2024 - The Year you Fired Yourself
1:03:17
1:03:17
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1:03:17
Send us a Text Message. www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! Transform your pract…
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What a Down Economy Really Said About your Practice in 2023
1:08:15
1:08:15
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1:08:15
Send us a Text Message. www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.…
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The Real Reason your Online Marketing is NOT Producing the Exceptional Results you Need
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1:01:38
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1:01:38
Send us a Text Message. Free On-Demand Workshop at www.NewPatientGroup.com/FreeCourses www.WrightChat.com - Answering and Scheduling your New Patient Phone Calls so you can focus on the new patient experience when people enter your practice. Welcome to today's podcast with our Founder and CEO, Brian Wright. Have you ever wondered why your digital m…
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The Absolute Best Events that You and Your Team Will Likely Never Attend
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57:21
Send us a Text Message. www.NewPatientGroup.com www.WrightChat.com Ever wondered what the secret ingredients are that transform a single dental practice into a global empire? I'm going to take you on a thrilling journey that started with a single practice and blossomed into 250 across multiple countries. This episode is a treasure trove of valuable…
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Harnessing Calmness During Turbulent Times - Learning to Lead your Practice by Executing the #1 Trait of Great Pilots and Baseball Umpires
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54:53
Send us a Text Message. Click here to access our Free On-Demand Courses www.WrightChat.com Have you ever wondered what separates an exceptional leader from an average one? Join me as I take you on a journey through my personal experiences as a professional baseball umpire and a pilot, highlighting the pivotal role of curiosity in leadership and how…
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Three Payment Plan Mistakes Preventing you from Starting More Clear Aligner Cases
1:13:19
1:13:19
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1:13:19
Send us a Text Message. Click here to access our Free On-Demand Courses www.WrightChat.com We answer, speak as your employee and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new pat…
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How a Transformative Culture Can Forever Impact the Lives of Others - A Special Tribute to Dr. Boyd Whitlock
1:13:38
1:13:38
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1:13:38
Send us a Text Message. Click here to watch our Live Workshop from AAO 2023 in Chicago. Click here to access our Free On-Demand Courses www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own e…
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The Most Ironic Thing About Your Patient Non-Compliance Complaints
1:46:22
1:46:22
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1:46:22
Send us a Text Message. Click here to watch our Live Workshop from AAO 2023 in Chicago. www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients an…
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How You Are Doing to your Business What Price Shoppers Are Doing to Your Practice
1:32:34
1:32:34
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1:32:34
Send us a Text Message. www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.…
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The Presentation Power of the Framing Effect - How to Get People to Draw Different Conclusions Based on the Same Information
1:01:58
1:01:58
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1:01:58
Send us a Text Message. www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.…
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Why your Receptionist is your New Treatment Coordinator - Five Ways that Redefine the Receptionist Role to Thrive in the New Economy
1:14:04
1:14:04
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1:14:04
Send us a Text Message. www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.…
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Welcome to 2023 - Three Ways to Reduce the Headaches Associated with Employee Onboarding & Training
58:56
58:56
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58:56
Send us a Text Message. www.NewPatientGroup.com/FreeCourses www.WrightChat.com - We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third…
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How your Accountant is Sabotaging your Success - Four Ways that Redefine Cost and Overhead for the New Economy
1:01:04
1:01:04
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1:01:04
Send us a Text Message. How your Accountant is Sabotaging your Success - Four Ways that Redefine Cost and Overhead www.NewPatientGroup.com/freecourses www.WrightChat.com - Let us answer all your new patient calls or answer and schedule the new patient calls you miss. New Patient Group is a transformational coaching and marketing company bringing ou…
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How to Grow your Business, while Strengthening your Marriage
1:01:58
1:01:58
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1:01:58
Send us a Text Message. www.NewPatientGroup.com/Podcast Free On-Demand Courses - www.NewPatientGroup.com/FreeCourses Let us answer your new patient phone calls for you at www.WrightChat.com New Patient Group is a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to stand out am…
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The Critical Hiring Mistake Keeping you from Finding Higher Level Talent
33:22
33:22
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33:22
Send us a Text Message. How your Receptionist is Costing you Millions: https://www.youtube.com/watch?v=YAT3NSojzmk Podcast: www.NewPatientGroup.com/Podcast On-Demand Courses: www.NewPatientGroup.com/On-Demand New Patient Group is a transformational coaching and marketing company bringing outside of healthcare expertise to practices wanting to stand…
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The Worst Marketing Mistake Business Owners Make in a Down Economy
1:28:54
1:28:54
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1:28:54
Send us a Text Message. FREE Business Consultation with our Founder/CEO - Just use the live chat feature on www.NewPatientGroup.com and request him. Sign up for Live Coaching Sessions - www.NewPatientGroup.com/Live-Sessions Sign up for an On-Demand Coaching Membership - www.NewPatientGroup.com/On-Demand New Patient Group is a transformational coach…
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The #1 Success Trait of Billionaires & Why Price Shoppers Really Exist
1:04:15
1:04:15
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1:04:15
Send us a Text Message. www.newpatientgroup.com/live-sessions Use Discount Podcast20 to receive a 20% discount on our upcoming online bootcamps! Welcome to episode 78 of the New Patient Group Podcast. Today we have a great one for you that is the backbone of why New Patient Group exists and we cannot wait for you to hear our Founder & CEO passionat…
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The One Word that Defines if You'll be a Great Leader
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38:30
Send us a Text Message. www.NewPatientGroup.com/Podcast Office Automation Platform www.NewPatientGroup.com/OfficeAutomation FREE On-Demand Courses www.NewPatientGroup.com/FREECourses Welcome to another episode of the New Patient Group & WrightChat Podcast. Want to know if you are hiring the right person for a leadership position. Interested in know…
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The Most Important Part of your Brand Awareness You're Likely Forgetting
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48:49
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48:49
Send us a Text Message. FREE Online Courses - www.NewPatientGroup.com/FreeCourses Welcome to another episode of the New Patient Group Podcast. Today we dive into the most important part of your brand awareness that you are likely forgetting. This episode intends to reshape your mindset on where brand awareness actually begins in terms of your marke…
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Five Essentials to Ensure your Practice Thrives in a Down Economy
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1:13:27
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1:13:27
Send us a Text Message. www.NewPatientGroup.com Free On-Demand Courses: www.NewPatientGroup.com/FreeCourses Welcome to season five, episode four of the New Patient Group Podcast. Today our Founder & CEO discusses five essential items you can be doing inside your practice to ensure your business thrives during slow economic times.…
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The 80/20 Sales Rule & The Biggest Mistake Made in your TC & Doctor Exams
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50:22
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50:22
Send us a Text Message. Welcome to another episode of the New Patient Group Podcast. Learn an advanced sales principle that will reduce the biggest mistake you are making in your exam and increase case acceptance and revenue.Av Brian Wright
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Five Pricing Strategies to Successfully Increase your Fees, Conversion, Profit & Revenue
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48:16
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48:16
Send us a Text Message. Welcome to another episode of the New Patient Group & WrightChat Podcast. Today we dive into the hot topic of raising fees at your practice and how to be successful in doing so. The five pricing strategies we discuss today are used by famous companies across the globe and today we will teach you how to use them in your pract…
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Welcome to 2022 ... The Year You Woke Up Scared!
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Send us a Text Message. On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Welcome to season five of the New Patient Group & WrightChat Podcast. A business, marketing and life coach…
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The Glaring Hole Missing from Every Job Description at your Practice
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42:38
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42:38
Send us a Text Message. On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com www.NewPatientGroup.com and www…
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The Real Story Behind your One Star Patient Reviews
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56:33
Send us a Text Message. On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com www.NewPatientGroup.com Welcome…
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The Lie You've Been Told About the Lifeline of your Practice
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59:11
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59:11
Send us a Text Message. On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com www.NewPatientGroup.com and www…
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The Subconscious Bias Keeping you from More Cash Flow & Starts
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49:27
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49:27
Send us a Text Message. On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com www.NewPatientGroup.com/Podcast…
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Redefining Greatness - The 5 Essential Attributes that Define an Exceptional Employee in the New Economy
1:12:40
1:12:40
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1:12:40
Send us a Text Message. On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com www.NewPatientGroup.com and www…
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The Keys to Retaining High Level Talent
56:43
56:43
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56:43
Send us a Text Message. Answering and Scheduling the New Patient Phone Calls you Miss www.WrightChat.com On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ www.NewPatientGroup.com W…
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The Best Marketing Investment You"ll Likely Never Make
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45:48
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45:48
Send us a Text Message. Answering and Scheduling the New Patient Phone Calls you Miss www.WrightChat.com On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ www.NewPatientGroup.com W…
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The Essential Ingredient Missing from your Dream Business & Dream Life Recipe
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39:54
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39:54
Send us a Text Message. Answering and Scheduling the New Patient Phone Calls you Miss www.WrightChat.com On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ www.NewPatientGroup.com &…
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Forever Rethinking Convenience to Increase New Patients, Efficiency, Profitability & Revenue
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25:39
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25:39
Send us a Text Message. www.NewPatientGroup.com and www.NPGUniversity.com. The New Patient Group Podcast is excited to announce a new episode that focuses on convenience as it relates to your patient experience. Today's new economy places a greater emphasis on becoming an expert at the non-clinical aspects of the practice. Convenience is the ultima…
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Future Proofing your Practice with Guest Chris Bentson
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Send us a Text Message. www.NewPatientGroup.com/Podcast. Chris Bentson joins us to discuss the future of growing practices as Covid-19 has changed the approach you must take. Invisalign, clear aligners, new patient virtual consults, growing revenue, cash flow and so much discussed in this great podcast for orthodontists, dentists and more!…
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Ready, Shoot, Aim ... Making 2021 and Beyond your Best Ever!
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45:07
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Send us a Text Message. www.newpatientgroup.com Welcome to the first New Patient Group Podcast episode of season four. We are excited for the future and in today's podcast Brian Wright will introduce a business and marketing philosophy that helps the most successful entrepreneurs dominate their competition. As an orthodontist, dentist, etc. you mus…
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Because You Never Know Who's Watching - How to Positively Impact the Lives of Others
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1:00:47
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1:00:47
Send us a Text Message. www.newpatientgroup.com Welcome to the final New Patient Group Podcast episode of season three. In today's podcast Brian Wright discusses a unique mindset shift in the importance of your practice creating custom content. Today's business and marketing podcast showcases how you can positively impact the lives of other people …
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The 8 Second Attention Span & Mistakes to Avoid when Shortening your New Patient Consult
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40:54
Send us a Text Message. www.newpatientgroup.com Welcome to the New Patient Group Podcast. Today we discuss the eight second consumer attention span and how to use it to increase same day starts and overall case acceptance. We also discuss common mistakes to avoid when trying to shorten your new patient consult. Use these lessons to grow your practi…
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Engine Oil, Steaks & Proof that Client Experience is the Key to Dominating your Competition
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36:49
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36:49
Send us a Text Message. www.newpatientgroup.com Today's new economy requires a client experience unlike ever before. This New Patient Group Podcast tells a true story about why customer service is the key to crushing the competition.Av Brian Wright
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The Water Bottle Approach to Increasing New Patients, Case Acceptance & Revenue
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35:29
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35:29
Send us a Text Message. www.newpatientgroup.com Today's episode of the New Patient Group Podcast focuses on a unique way to increase new patients, case acceptance and revenue in this covid-19 new economy. Learn how to increase new patients, case acceptance and revenue while spending less on advertising.…
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Thinking Differently About Culture & Practice Growth with Guest Dino Watt
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56:07
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56:07
Send us a Text Message. Welcome to the New Patient Group Podcast where today we discuss the impact culture has on practice growth. The covid-19 new economy requires a new mindset via every aspect of the practice; especially as it relates to the business aspects of a practice. Today we dive deep into leadership and culture topics that will positivel…
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Starbucks & The Future Success of your Practice
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56:57
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56:57
Send us a Text Message. www.newpatientgroup.com/podcast Covid has really created pain for many business owners and the most recent Starbucks announcement shows that to survive in the future you must do what others won't. Today's podcast discusses the future of practice growth and relates it to the innovation that of Starbucks.…
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