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How Hedging Words Can Affect Your Communication In Hospitality
Manage episode 377511520 series 3336036
Innehåll tillhandahållet av Michele Kline and Stephanie Leger, Michele Kline, and Stephanie Leger. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Michele Kline and Stephanie Leger, Michele Kline, and Stephanie Leger eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
What are hedging words? Why is it essential to avoid them? How can we avoid the use of hedging words? In this episode, communication expert Michele Kline, with co-host Stephanie Leger, shares the benefits of reframing your communication and teaching your team to drop some commonly used terms to increase guest and team member engagement.
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Michèle Kline https://www.linkedin.com/in/michelekline/
Stephanie Leger https://www.linkedin.com/in/sleger/
Hosts Company Links
Michèle Kline https://www.klinehospitality.com/
Stephanie Leger https://www.firstratehospitality.com/
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