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Is what your CA saying stopping people from rebooking?
Manage episode 420932851 series 3447537
Innehåll tillhandahållet av Martin Harvey. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Martin Harvey eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
To get great results it's important that people follow their care plans. We focus a lot on communication approaches that help people see the value of rebooking to support their progress. But what if what your CA says doesn't support what you say? Or worse, what if it actually sabotages what you have said!
In this episode, Martin breaks down the best ways for the CA to finish the visit to support people rebooking (and what they should never say).
To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns
To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0
Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0
To listen to my other podcast "Cut The Crap" on Spotify
https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36
To listen on Apple Podcasts:
https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428
Email me - martin@insideoutpractices.com
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