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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
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CEOs and business leaders, management consulting senior partners, ground-breaking professors, thought-provoking writers and journalists, record-setting athletes and coaches, and award-winning actors and celebrities discuss the key issues facing the business world and broader society. Get free access to our newsletter, Monday Morning at 8 am, along with sample episodes from our training programs on www.strategytraining.com. Go to https://www.firmsconsulting.com/promo.
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511 episoder
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Manage series 2391358
Innehåll tillhandahållet av Kris Safarova for Firmsconsulting.com. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Kris Safarova for Firmsconsulting.com eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
CEOs and business leaders, management consulting senior partners, ground-breaking professors, thought-provoking writers and journalists, record-setting athletes and coaches, and award-winning actors and celebrities discuss the key issues facing the business world and broader society. Get free access to our newsletter, Monday Morning at 8 am, along with sample episodes from our training programs on www.strategytraining.com. Go to https://www.firmsconsulting.com/promo.
…
continue reading
511 episoder
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 521: Ex-Accenture Global CEO on Transformation: Human-Powered Leadership in a Disrupted World 52:32
52:32
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52:32Welcome to Strategy Skills episode 521, an interview with the author of Essential: How Distributed Teams, Generative AI, and Global Shifts are Creating a New Human Powered Leadership, Dr. Christie Smith. In this episode, Christie shares her career journey through boutique firms, Deloitte, Apple, and Accenture. She shares key lessons about building client relationships, emphasizing that consultants should focus on understanding client needs rather than pushing their own agenda. Christie explains that successful consulting leaders need empathy and adaptability, especially as workplaces change with new technology. She also talks about balancing work and family life, and how trust matters more than brand in building a successful career. Through her new project, the Humanity Studio, she now helps organizations deal with workplace challenges, particularly as AI becomes more common in business. Dr. Christie Smith has over 35 years of experience advising the C-Suite of Fortune 500 companies on strategy, leadership, culture, talent, and the impact of workforce technologies, including AI, and has led global talent teams at Deloitte, Apple, and Accenture. Get Christie’s new book here: https://shorturl.at/8aKhq Essential: How Distributed Teams, Generative AI, and Global Shifts Are Creating a New Human-Powered Leadership Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 520: A Harvard Expert’s Guide to Mastering Conversations 51:22
51:22
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51:22Welcome to Strategy Skills episode 520, an interview with the author of TALK: The Science of Conversation and the Art of Being Ourselves, Alison Wood Brooks. In this episode, Alison shares how her experiences at Harvard shaped her understanding of one of the most critical skills for anyone in any industry: conversation. She introduces the concept of the “topic pyramid”, which includes small talk, tailored talk, and deep talk, and shares strategies for handling difficult conversations, such as using acknowledgment, affirmation, and hedging language. Alison shows why conversing more effectively can make a big difference in the quality of our close personal relationships and our professional success. Alison Wood Brooks is an Associate Professor at the Harvard Business School. She created and teaches a cutting-edge course to MBA students and executives. Get Alison’s new book here: https://shorturl.at/WS7i1 Talk: The Science of Conversation and the Art of Being Ourselves Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 519: Bain & Company's Partner Rob Markey on Customer Strategy, Customer Loyalty and Retention (Strategy Skills classics) 1:07:20
1:07:20
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1:07:20In this episode with Rob Markey, we will discuss valuing and measuring customer loyalty. Rob highlights the gap between executives' intentions to prioritize customers and their actual practices, noting that only 8% of customers believe they receive exceptional experiences, despite 80% of executives thinking so. Rob discusses the need for companies to measure and manage customer lifetime value, using tools like Net Promoter Scores and customer segmentation. He also discusses the challenges of implementing customer-centric strategies, the importance of relationship recovery, and the role of leadership in driving these changes. Rob Markey is a partner and director at Bain & Company and the founder of the firm’s Global Customer Strategy and Marketing practice. He is a co-author of The Ultimate Question 2.0 and is the host of the Net Promoter System podcast. He is based in New York. Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 518: Former EY and KPMG Managing Director, Michael J. Lopez, on Strategies for Navigating Change 47:01
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47:01Welcome to Strategy Skills episode 518, an interview with the author of Change: Six science-backed strategies to transform your brain, body, and behavior , Michael J. Lopez. In this episode, Michael shares his consulting journey and leadership challenges that shaped his leadership style and led him to start his own firm. He shares his advice for consultants aiming to become partners in today's hybrid work environment. Michael also discussed change and how deeply personal it is that it can't be approached with one-size-fits-all solutions. Lopez explains why change takes longer than expected, especially in adults, and warns against organizations' tendency to focus too much on immediate outcomes rather than the necessary process of transformation. Michael J. Lopez is a leading voice in change, combining scientific principles and human behavior to unlock potential in individuals and organizations. With diverse experience across industries, he designs innovative strategies that drive transformation and accelerate performance, earning recognition as a LinkedIn Top Voice. Get Michael’s new book here: https://shorturl.at/NSBAn Change: Six science-backed strategies to transform your brain, body, and behavior Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 517: Digital Transformation Consulting: Technology Leader Insights 8:33
8:33
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8:33In this episode, we dive into digital transformation consulting, exploring the top digital transformation challenges faced by today’s technology leader from a large consulting firm working with C-suite executives on large-scale transformation projects. We’ll discuss how emerging tech consulting is shaping the future and how to balance vision and practicality while staying up to date on technology trends, especially the rapid move from AI to generative AI. We cover the challenges of business case development and overcoming ambiguous requirements that often arise in these fast-paced engagements. We also cover the challenges of staying up to date with consulting best practices, and skill-building for consultants to stay ahead of complex client demands at a time when there is almost no time left in leaders' days for skills development. It is about adapting to change, managing client expectations, and leading teams through fast-paced tech adoption. Gain insights into delivering digital strategy, employing communication skills and strategic thinking to achieve industry impact. We will also touch on benchmarking a 5-year vision, aligning stakeholder goals, and working in a lucrative consulting niche, even though it can be stressful. It is not easy to build disruptive solutions to earn client trust while staying up to date on tech advancements. Whether you’re new to continuous learning in consulting or an established professional, this video will give you ideas on navigating your consulting career successfully. Also, learn how you can leverage knowledge from McKinsey, BCG et al. former partners, and resources from firmsconsulting.com and StrategyTraining.com to strengthen your consulting skills and stay relevant in a fast-changing world. If you're ready to sharpen your consulting skills, get three exclusive gifts: Nine Leaders in Action eBook: https://specialoffers.firmsconsulting.com/gift McKinsey & BCG Winning Resume: https://firmsconsulting.com/resumepdf Well-Managed Strategy Study Guide: https://firmsconsulting.com/overallapproach Watch the video version here: https://youtu.be/jUaO9WiR8NM?si=xGfAik9paUKV6zBE…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 516: Professor of Psychology on Succeeding as an Immigrant 58:36
58:36
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58:36Welcome to Strategy Skills episode 516, an interview with the author of Change the Wallpaper: Transforming Cultural Patterns to Build More Just Communities, Nilanjana Dasgupta. In this episode, Nilanjana discusses her career journey and research on implicit bias and diversity science. She highlights her groundbreaking 2001 study showing that implicit attitudes can be changed through exposure to counter-stereotypical media images. Nilanjana also discusses the importance of understanding and addressing subtle forms of discrimination, such as accent and social class, in professional settings. She advocates for evidence-based strategies over diversity training to foster inclusive cultures. Her new book, "Change the Wallpaper," offers practical approaches to creating cultural change for equality and justice, focusing on situational forces that influence behavior and perceptions. Nilanjana Dasgupta is a professor of psychology at the University of Massachusetts. She is a leader in research on implicit bias, diversity science, and designing interventions to create local culture change. Her passion is to translate science for social good. Get Nilanjana’s new book here: https://changethewallpaper.com/ Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 515: McKinsey, BCG, Bain, Deloitte, PwC et al. Consulting Job Application Office Selection 16:12
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16:12Today, we will answer a common question about how to determine office location preference to include on the consulting job application with firms like McKinsey, BCG, and Bain and when applying to firms like Deloitte, PwC, KPMG, et al. The thinking process will also be applicable when considering taking a leadership role in various parts of the world versus selecting a role in your hometown or closer to home. Question we received from one of our subscribers: “I’ve been told that the office locations you select on your full-time consulting job application can significantly impact your opportunities. I am considering applying to my hometown office (I am from the US) or applying to another country to get international experience. What is your advice on thinking about this and making a decision?” #McKinsey #consultinginterviews #caseinterview…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 514: How to Select Consulting Specialization 9:51
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9:51Students and consultants usually ask us for help with consulting specialization. This is a crucial question that consultants have to consider when mapping out their management consulting career path. Today’s video will provide our perspective on this topic. Many consultants do not understand consulting specialization. Sector and type of work are not mutually exclusive. What does that mean? To specialize, you need to define your area of specialization around three areas. After watching this video, you will have a much better understanding of how to select your area of specialization as you are building your consulting career. If you're ready to sharpen your consulting skills, get three exclusive gifts: Nine Leaders in Action eBook: https://specialoffers.firmsconsulting.com/gift McKinsey & BCG Winning Resume: https://firmsconsulting.com/resumepdf Well-Managed Strategy Study Guide: https://firmsconsulting.com/overallapproach Watch the video version here: https://youtu.be/FIOSVGq2mNs?si=EhGqKZMOQWw495Sr…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 513: 9-Figure Founder and E&Y Entrepreneur of the Year on How to Be Successful 56:28
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56:28Welcome to Strategy Skills episode 513, an interview with the author of Leading Giants: A Leader's Guide to Maximum Influence , Dave Durand. In this episode, Dave explains his decision to approach life as an adventure, without fearing mistakes and prioritizing the best ideas over being right. He talks about building successful organizations by creating the right culture, hiring for values and cultural fit, and adapting to technological changes. He shares how he balances personal and professional responsibilities, advising us to maintain order in life and strive for continuous improvement. Dave Durand is a 9-figure founder. He has built and sold multiple businesses which have collectively done over one billion dollars in sales in industries including media, digital services, and leadership training. He has been named Most Respected CEO three times by Glassdoor and Entrepreneur of the Year by Ernst & Young. Get Dave’s new book here: https://shorturl.at/qoogX Leading Giants: A Leader's Guide to Maximum Influence Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 512: How to Build Consulting Storyboards in 3 Weeks (This is How McKinsey, BCG, Bain, Deloitte Do It) 11:49
11:49
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11:49In this episode, we dive into the art and science of creating consulting storyboards early in a strategy study. We'll address a thoughtful question from Henry, a subscriber, about how consultants at firms like McKinsey, etc. can prepare storyboards so quickly without pre-determined answers. You'll learn: - Why starting with the objective function is key. - How decision trees, hypotheses, and targeted analyses guide our approach. - Common mistakes in communication and how to avoid them. If you're ready to sharpen your consulting skills, get three exclusive gifts: Nine Leaders in Action eBook: https://specialoffers.firmsconsulting.com/gift McKinsey & BCG Winning Resume: https://firmsconsulting.com/resumepdf Well-Managed Strategy Study Guide: https://firmsconsulting.com/overallapproach Watch the video version here: https://youtu.be/-BbNqxtryHQ?si=XuAEOuzbjh2pIjXV…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 511: Disney’s Former Head of Innovation on Sparking Creativity and Making Innovation Happen 37:53
37:53
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37:53Welcome to Strategy Skills episode 511, an interview with the author of The Imagination Emporium: Creative Recipes for Innovation , Duncan Wardle. In this episode, Duncan discusses how to promote creativity in business and explains how the subconscious mind generates better ideas when we’re not at work. He introduces tools like "What If," "Where Else," and "How Else" to help teams think differently. The discussion also covers how businesses can adapt to AI advancements while maintaining human touch and creativity. His book, The Imagination Emporium , presents these concepts through characters that represent different aspects of innovation. Duncan Wardle is the former Head of Innovation and Creativity at Disney, where he spent 30 years fostering groundbreaking ideas. He now helps organizations like Apple, the NBA, and Spotify redefine problem-solving with practical tools that make innovation accessible and creativity actionable. Get Duncan’s book here: https://tinyurl.com/5n783ud5 The Imagination Emporium: Creative Recipes for Innovation Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 510: P&G and Walmart: The Story Behind the Groundbreaking Relationship 58:47
58:47
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58:47Welcome to Strategy Skills episode 510, an interview with the author of Collaborative Disruption, Tom Muccio. In this episode, Tom Muccio shares his experience leading Procter & Gamble's collaboration with Walmart. By breaking down corporate barriers and focusing on mutual understanding, Tom helped both companies grow dramatically and expand their business from $350 million to $8 billion. His approach focuses on respect, testing new ideas, and challenging traditional business norms through transparent communication and shared strategic goals. Tom Muccio was the architect and first team leader of the groundbreaking process that turned an adversarial relationship between Walmart and P&G into one that created dynamic a win-win for both companies and has now been replicated in thousands of Customer-Supplier relationships around the world. P&G-Walmart groundbreaking relationship is outlined in his book "Collaborative Disruption." Get Tom’s book here: https://shorturl.at/GDNgl Collaborative Disruption: The Walmart and P&G Partnership That Changed Retail Forever Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 509: First Director of Culture at Pixar Animation Studios on Constructive Disruption as a Force for Innovation 47:39
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47:39Welcome to Strategy Skills episode 509, an interview with a renowned innovation cultivator, speaker, and founder of Creativity Partners, Jamie Woolf. In this episode, Jamie shared her remarkable experience working at Pixar under Ed Catmull's leadership and explained its unique culture that combines art and technology to drive innovation. She explained the concept of “constructive disruption” at work and how leaders can build healthy, innovative, and creative workplaces where everyone feels free to speak up, be heard, and support employees in bringing their authentic selves to work. Jamie Woolf was the first Director of Culture at Pixar Animation Studios where she was recruited to be a force for “constructive disruption.” Jamie has 30+ years of experience practicing organizational psychology and draws on her impactful work with organizations like Google, Dreamworks, University of California, and Pixar Animation. Visit Jamie's blog here: https://www.creativity-partners.com/blog Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 508: McKinsey’s Rise to Prominence Under Marvin Bower 16:38
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16:38McKinsey's Marvin Bower: Father of Management Consulting | 19 Rules That Shaped McKinsey In this video, we dive deep into the legacy of Marvin Bower, the man who turned McKinsey & Company into the gold standard of management consulting. Known as the "father of management consulting," Marvin Bower’s vision, integrity, and groundbreaking leadership set McKinsey apart and established consulting as a respected profession. Discover the 19 rules that Marvin Bower enforced at McKinsey to ensure consultants upheld the highest standards, from wearing specific attire to prioritizing client interests above all else. Learn why these principles helped build McKinsey into a preeminent global firm and what they can teach us about leadership, values, and success. 🎯 Listen till the end to uncover: The story of Marvin Bower’s rise and his role in shaping modern consulting. 19 rules that McKinsey consultants had to obey or leave the firm. Key lessons from Marvin Bower’s leadership that you can apply in your career. 📖 For more insights: Marketing saves the world - https://amzn.to/40NW7UN McKinsey’s Marvin Bower - https://amzn.to/4hPACZP 💡 Want to learn how to become a trusted advisor for your clients? Start by understanding Marvin Bower's philosophy. Watch the video version here: https://youtu.be/-GURIMZqS7Y?si=7cR9ffF4yd-yVcfB Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Nine Leaders in Action: www.firmsconsulting.com/gift Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo…
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
1 507: Decoding M&A: Why 70% of Deals Fail and the Scorecard for Predicting Success 58:16
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58:16Welcome to Strategy Skills episode 507, an interview with the authors of The M&A Failure Trap: Why Most Mergers and Acquisitions Fail and How the Few Succeed, Baruch Lev and Feng Gu. In this episode, Baruch Lev and Feng Gu discuss the pitfalls of corporate acquisitions and the reasons why CEOs repeatedly make strategic errors that lead to costly mistakes. They argue that many acquisitions are driven by investor pressure and unrealistic expectations, with large deals often failing due to many factors including poor due diligence, lack of synergies, and talent retention challenges. Acquisitions should be a carefully considered last resort, not a knee-jerk strategic move. Baruch Lev is a professor emeritus at NYU Stern School of Business, where he has taught and conducted research on mergers and acquisitions for decades. He worked formerly at UC Berkeley and the University of Chicago. His work has been widely cited in academic and professional circles (over 63,000 Google Scholar citations), and he is a leading authority on corporate finance and valuation. Feng Gu is a professor of accounting at the University at Buffalo and has extensive experience in analyzing the financial aspects of corporate acquisitions. His research focuses on the economic consequences of corporate decisions and has been published in top-tier academic journals. Get The M&A Failure Trap here: https://shorturl.at/YZydV Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo…
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