33 - Complaints and Effeciencies
Manage episode 427536220 series 3584817
In episode 33 of the Nursery Business Podcast, Neil talks about complaints - the cost to the business, the time-wasting for senior staff and how he reduces complaints in his nurseries.
Neil and Dave also talk about KPIs. The one number that instantly reveals how whether you are on track or not.
Get help with your marketing ...
https://yourchildcarebusiness.com
60 episoder