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S1 E7 Ben Hilton (Dame Kelly Holmes Trust)
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In this episode, we speak to Ben Hilton, CEO of the Dame Kelly Holmes Trust. We discuss his longest day navigating significant headcount reductions. He advocates for honesty and transparency, and explains that financial sustainability is at the core of a successful organisation, and carves out time for personal reflection. The episode explores the merits of collective decision-making, the benefits of a blame-free and psychologically safe culture, and the import of sharing burdens with the wider teams to maintain trust. We also talk about Ben’s ideal board member - someone who ultimately stands shoulder to shoulder with you in a crisis.
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