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Jumping to Solutions Instead of Identifying the Problem
Manage episode 388010616 series 2915010
Innehåll tillhandahållet av Tammy Rogers and Scott Burgmeyer, Tammy Rogers, and Scott Burgmeyer. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Tammy Rogers and Scott Burgmeyer, Tammy Rogers, and Scott Burgmeyer eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
In this episode titled "Jumping to Solutions Instead of Identifying the Problem," hosts Tammy Rogers, Scott Burgmeyer, and Karman Hotchkiss discuss the pitfalls of hastily jumping to solutions. Sharing insights from a staff retreat, they introduce The DMAIC Way—a problem-solving process. The hosts emphasize the importance of understanding problems before taking action and conclude by introducing team members Jenn Peterson, Michael Peterson, and Marlene Sprouse, highlighting the team's dedication to empowering frontline individuals with problem-solving skills.
The DMAIC Way® 9 Step-Process
- Define the problem or area you would like to change. Be specific.
- Why does this need to change or be improved?
- What are the current process steps?
- What are the causes or gaps?
- Why did the cause(s) occur or what are the options?
- What actions will be taken and how will people be notified?
- What will be put in place to prevent backslide?
- Is the issue resolved? Prove it. (Show results.)
- Memorialize the work.
Questions or topic suggestions? Let us know! podcast@becomemoregp.com
Connect with us on LinkedIn: https://www.linkedin.com/company/becomemoregp
Meet your hosts:
Tammy K Rogers: https://www.linkedin.com/in/tammerarogers
Scott Burgmeyer: https://www.linkedin.com/in/burgy
Producer Karman Hotchkiss: https://www.linkedin.com/in/karman-hotchkiss/
Other Resources: http://www.becomemoregp.com
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