Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
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Innehåll tillhandahållet av Dave "Laundromat Millionaire" Menz. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Dave "Laundromat Millionaire" Menz eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Liknande The Laundromat Millionaire Show with Dave Menz
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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Interesting stories from today’s franchisors and entrepreneurs.
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The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
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Find distressed properties for pennies on the dollar and turn them for huge profits!
Let’s face it, Real estate education has lost the script. Everybody “claims” to have the secret sauce. They get you to sign up, get you to bite on a “magic” formula, but there’s no real tools to get there. There’s so much talk, no practical steps. It’s not instructional, it’s hype. The ideas aren’t focused on your success, it’s focused on theirs. Well, it doesn’t have to be that way. If you’ve been searching for a way to escape the rat race and achieve true financial freedom wholesaling real ...
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Career & Life Journeys: Hosted by Adam Posner, he interviews top experts, entrepreneurs, and thought leaders from the world of Entrepreneurship, Talent Acquisition, Personal Growth, and other world-class amazing humans to decode their success via their insights into their own career journeys and personal growth. The goal of #thePOZcast is to showcase amazing humans who share their stories to inspire you to harness your inner tenacity to drive your life and career forward. Adam Posner is the ...
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Our Customer Service Strategies Revealed with Dave & Carla Menz
Manage episode 376845550 series 2893290
Innehåll tillhandahållet av Dave "Laundromat Millionaire" Menz. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Dave "Laundromat Millionaire" Menz eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
We pride ourselves on offering outstanding customer service and so can you! Learn our methods for keeping it easy, affordable, and high-quality. We share with you the tools we use, how they work, what they cost and the policies we implement to maintain that high customer satisfaction and retention. This episode is perfect for not only any laundromat owner, but any business owner!
Referenced Links:
Our Preferred Service Companies: www.laundromatmillionaire.com/services
Our Delivery FAQ’s: www.queencitylaundry.com/delivery
Our Website: www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: www.queencitylaundry.com
Our pick-up and delivery laundry services: www.queencitylaundry.com/delivery
LaundroBoost Website: www.laundroboostmarketing.com
H-M Company Drain Troughs: www.draintroughs.com
Cents POS System: www.trycents.com
Timestamps
00:00 Laundromat Millionaire Intro
02:14 Customer Service in the Store – Prioritize it!
10:29 Minimizing Calls
13:43 Our Phone Tree Options
18:12 Pick-Up & Delivery Customer Service Solutions
20:12 How Reception Call Service Works
29:57 Customer Service Policies that Work for Us
40:01 Documenting Standard Operating Procedures
40:43 Cost of Tools Used
43:48 Customer Service Summary
47:12 Links to Preferred Service Providers and Discounts
FranchiseU! is for those in, or considering, careers within the world of franchising.
Listen on: Apple Podcasts Spotify
Kapitel
1. Our Customer Service Strategies Revealed with Dave & Carla Menz (00:00:00)
2. [Ad] FranchiseU! (00:08:56)
3. (Cont.) Our Customer Service Strategies Revealed with Dave & Carla Menz (00:08:57)
80 episoder
Dela
Manage episode 376845550 series 2893290
Innehåll tillhandahållet av Dave "Laundromat Millionaire" Menz. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Dave "Laundromat Millionaire" Menz eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
We pride ourselves on offering outstanding customer service and so can you! Learn our methods for keeping it easy, affordable, and high-quality. We share with you the tools we use, how they work, what they cost and the policies we implement to maintain that high customer satisfaction and retention. This episode is perfect for not only any laundromat owner, but any business owner!
Referenced Links:
Our Preferred Service Companies: www.laundromatmillionaire.com/services
Our Delivery FAQ’s: www.queencitylaundry.com/delivery
Our Website: www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: www.queencitylaundry.com
Our pick-up and delivery laundry services: www.queencitylaundry.com/delivery
LaundroBoost Website: www.laundroboostmarketing.com
H-M Company Drain Troughs: www.draintroughs.com
Cents POS System: www.trycents.com
Timestamps
00:00 Laundromat Millionaire Intro
02:14 Customer Service in the Store – Prioritize it!
10:29 Minimizing Calls
13:43 Our Phone Tree Options
18:12 Pick-Up & Delivery Customer Service Solutions
20:12 How Reception Call Service Works
29:57 Customer Service Policies that Work for Us
40:01 Documenting Standard Operating Procedures
40:43 Cost of Tools Used
43:48 Customer Service Summary
47:12 Links to Preferred Service Providers and Discounts
FranchiseU! is for those in, or considering, careers within the world of franchising.
Listen on: Apple Podcasts Spotify
Kapitel
1. Our Customer Service Strategies Revealed with Dave & Carla Menz (00:00:00)
2. [Ad] FranchiseU! (00:08:56)
3. (Cont.) Our Customer Service Strategies Revealed with Dave & Carla Menz (00:08:57)
80 episoder
Toate episoadele
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Liknande The Laundromat Millionaire Show with Dave Menz
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
Interesting stories from today’s franchisors and entrepreneurs.
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
…
continue reading
1
Wholesaling Inc with Brent Daniels
Find distressed properties for pennies on the dollar and turn them for huge profits!
Let’s face it, Real estate education has lost the script. Everybody “claims” to have the secret sauce. They get you to sign up, get you to bite on a “magic” formula, but there’s no real tools to get there. There’s so much talk, no practical steps. It’s not instructional, it’s hype. The ideas aren’t focused on your success, it’s focused on theirs. Well, it doesn’t have to be that way. If you’ve been searching for a way to escape the rat race and achieve true financial freedom wholesaling real ...
…
continue reading
Join Hala Taha as she interviews some of the brightest minds in the world―turning their wisdom into actionable advice you can use in your life no matter your age, profession or industry. Our subject matter ranges from enhancing productivity, how to gain influence, the art of side hustles and more! If you’re smart and like to continually improve yourself, hit the subscribe button, because you’ll love it here at Young and Profiting Podcast. Part of the YAP Media Network.
…
continue reading
Career & Life Journeys: Hosted by Adam Posner, he interviews top experts, entrepreneurs, and thought leaders from the world of Entrepreneurship, Talent Acquisition, Personal Growth, and other world-class amazing humans to decode their success via their insights into their own career journeys and personal growth. The goal of #thePOZcast is to showcase amazing humans who share their stories to inspire you to harness your inner tenacity to drive your life and career forward. Adam Posner is the ...
…
continue reading
How do I start an online business? How do I build a brand online? How do I get traffic and attention to my online business? The biggest question is, can I start a business online and replace my current JOB? Welcome to The Rock Your Brand podcast show where we answer ALL of these questions and a ton MORE! Scott Voelker, the host will share with you everything you need to know and help you to build a Future Proof Business that will allow you the ultimate Freedom. Scott shares tips and strategi ...
…
continue reading
Kara Goldin, founder of Hint, sits down with today’s most fascinating entrepreneurs, disruptors, and change-makers for a no-holds-barred discussion of how they overcame long odds on the road to start-up success. Guests such as Guy Kawasaki (Apple, Canva), Julie Bornstein (The Yes, Stitch Fix), Mindy Grossman (WW), and Amy Errett (Madison Reed) share wisdom and anecdotes that will inspire you – and challenge you to think differently about achieving your goals. For more on the podcast as well ...
…
continue reading
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Gå offline med appen Player FM !
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