The Importance of Leadership & Crisis Management in High-Stakes Environments with Dr. Thom Mayer

The HR L&D Podcast

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On today’s episode of the HR L&D podcast, your host Nick Day from JGA Recruitment sits down with Dr. Thom Mayer, a crisis management expert known for his significant roles such as the Medical Director for the NFL Players Association and a Clinical Professor of Emergency Medicine at George Washington University. Notable for his leadership during the 9/11 Pentagon Rescue Operations and his innovative approach to sports medicine in the NFL, particularly around concussion management.

In this episode, we cover:

• Crisis Leadership: The critical role of leadership in times of crisis, with insights from Dr. Thom Mayer's experience during the 9-11 Pentagon rescue operation and his work with the NFL Players Association.
• Innovation and Trust: How innovation must occur at the speed of trust and why fostering a trusting environment is essential for effective innovation.
• Leadership vs. Leading: The distinction between leadership as a title and the act of leading, highlighting that everyone in an organisation has the potential to lead.
• Team Re-Recruitment: The importance of re-recruiting and coaching team members to maintain a positive, motivated, and high-performing workforce.
• Cultural Integrity: The gap between organisational slogans and actual practices, stressing the importance of aligning values with actions.
• Coaching in Leadership: The role of coaching in leadership, with practical strategies for guiding teams through challenges.

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9ea

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Connect with Dr. Thom Mayer:

LinkedIn - https://www.linkedin.com/in/thom-mayer-md-40342024/

Connect with Nick Day:

LinkedIn: https://www.linkedin.com/in/nickday/

Of course, if you are an HR or L&D professional listening to this podcast and you have an HR, HRIS or L&D related vacancy that you would love some specialist HR recruitment support with – please also get in touch with me! I would love to help show you what a great HR recruitment experience feels like! You can reach out to me directly at [e-mail] or give me a call – 01727800377.

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

(00:00) Preview and Introduction

(02:57) Dr. Thom Mayer's Background and Career Highlights

(04:54) What Human Resources Means to Dr. Thom Mayer

(07:05) What is Crisis Leadership?

(11:51) Trust and Innovation: Leading with Confidence

(14:52) Preparation vs. Instinct in Crisis Leadership

(16:18) Practical Strategies for Leading During Crises

(19:09) Building Relationships vs. Building Resumes

(21:15) The Role of Kindness in Leadership

(24:20) Slogans vs. Actions: Creating Authentic Culture

(28:07) Finding Your Deep Joy in Work

(31:01) How to Cultivate a Positive Mindset

(33:50) Using Failure as Fuel for Success

(37:08) How to Build Expert Teams

(42:58) Addressing Misunderstood Roles

(44:51) Coaching as the New Leadership

(48:06) How to Apply Leadership Principles

(50:56) Are You Crazy Enough to Lead?