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Transparency and supply chain issues - Equiball spills the tea!
Manage episode 409860531 series 3477208
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Manufacturer disasters, empty trade stalls and months of business stress - Lauren & Josh are the faces behind the industry-disrupting Equiball and they're sharing with us how they've navigated the last 6 months.
In this episode of The Equestrian Business Podcast, we delve into the recent supply chain challenges faced by Equiball, the innovative hot and cold massage ball designed for horse therapy. We'll hear directly from the Equiball founders Lauren & Josh about their experience:
- The Initial Setback: We'll discuss the breakdown in their original supplier relationship and the impact of delayed deliveries, including their disappointment of having an empty stand at The National Equine Show.
- Transparency & Communication: We'll explore how Equiball prioritised transparency with thier customers and the strategies they used to maintain trust during this difficult time.
- Lessons Learnt: Lauren and Josh share the valuable lessons they've learnt from this experience and how they're adapting their business practices to build a more resilient supply chain for the future.
- The Road Ahead: We'll discuss Equiball's current efforts to secure new and reliable suppliers, ensuring a stable flow of products for their customers and continued support for equine well-being.
This episode offers valuable insights for both Equiball customers and equestrian business owners alike, highlighting the real-world impact of supply chain disruptions and strategies for navigating them.
The Equestrian Business Podcast is the ultimate podcast for equestrian business owners, ranking 2nd in "The UK's Best Equestrian Podcasts"
Want to work with me?
Drop me an email to rhiannon@equestrianbusinessspecialist.com or pick a time that's good for you for a FREE 1-1 consultation with me where we'll discuss your business goals and help you get your business on track. Book now by clicking the Calendly link here: https://calendly.com/equestrianbusinessspecialist/free_consultation
I also have plenty of free downloads and webinars you can join to help you get started in growing your equine business.
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