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Episode 66: What To Do With Snarky Replies
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Innehåll tillhandahållet av Liz Wilcox. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Liz Wilcox eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
In this episode of the Email Sound Booth Podcast, Liz Wilcox shares her insights on dealing with negative and rude replies in your email inbox. She discusses various strategies such as ignoring and deleting, clarifying misunderstandings, and defending your business and community when necessary. Liz also emphasizes the importance of not matching negative energy and suggests using video responses as a disarming tactic. Additionally, she advises on hiring a customer service representative to manage tough emails when it becomes financially feasible. Tune in for practical advice on maintaining a positive email communication strategy.
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Check out Liz's free welcome sequence here
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