Gå offline med appen Player FM !
Aligning People, Processes, and Technology: A Customer-Centric Approach with Founder Jeff Oskin | Ep 941
Manage episode 439042993 series 2793542
In this episode of The Digital Executive, host Brian Thomas interviews Jeff Oskin, a high-tech industry leader and seasoned entrepreneur, about aligning the critical pillars of people, processes, and technology to drive customer experience and business success. Jeff shares insights on how his company, NewLogiq, uses journey mapping and AI-driven strategies to enhance customer interactions and streamline operations.
He dives into real-world examples of helping businesses thrive in fast-changing environments and emphasizes the importance of leadership, vision, and continuous learning in leveraging technology effectively. Tune in to learn how AI is transforming customer relationships and Jeff's advice for businesses looking to strategically integrate AI for long-term success.
944 episoder
Manage episode 439042993 series 2793542
In this episode of The Digital Executive, host Brian Thomas interviews Jeff Oskin, a high-tech industry leader and seasoned entrepreneur, about aligning the critical pillars of people, processes, and technology to drive customer experience and business success. Jeff shares insights on how his company, NewLogiq, uses journey mapping and AI-driven strategies to enhance customer interactions and streamline operations.
He dives into real-world examples of helping businesses thrive in fast-changing environments and emphasizes the importance of leadership, vision, and continuous learning in leveraging technology effectively. Tune in to learn how AI is transforming customer relationships and Jeff's advice for businesses looking to strategically integrate AI for long-term success.
944 episoder
Alla avsnitt
×Välkommen till Player FM
Player FM scannar webben för högkvalitativa podcasts för dig att njuta av nu direkt. Den är den bästa podcast-appen och den fungerar med Android, Iphone och webben. Bli medlem för att synka prenumerationer mellan enheter.