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Started from the bottom | Dane Zdunowski | The Daily Standup Ep. 73
Manage episode 433810216 series 3577614
Innehåll tillhandahållet av Lifetime Value Media. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Lifetime Value Media eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
Dane Zdunowski is on the ground floor of a department's inception. This episode of The Daily Standup is all about that experience.
⏱️ Timestamps:
00:00:00 - Started from the bottom with Dane Zdunowski
00:01:21 - The new principal client success team
00:03:41 - Reasons for creating the principal team
00:04:44 - Managing high-value accounts
00:04:59 - Comparing SMB and higher education CSM roles
00:08:01 - The importance of relationship building
00:09:51 - The evolution of CSM roles
00:10:31 - Like, comment, subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Dane Zdunowski:
Dane's LinkedIn: https://www.linkedin.com/in/dane-zdunowski/
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