Successful Clarity & Successful Communication with Michael Santarcangelo

The Cyber Ranch Podcast

Howdy, y’all, and welcome to The Cyber Ranch Podcast! Our guest is Michael Santarcangelo, Founder and President at Security Catalyst. He’s a former podcaster – co-creator of Business Security Weekly, he even did a stint on Down the Security Rabbit Hole with Raf and James. True fact, hearing Santa (as his friends call him) and Paul Asadoorian on Business Security Weekly is what inspired Allan to become a podcaster in the first place! But "Santa" (as his friends call him) has done the practitioner and the leader things as well, and got his start way back on the Global Security Team at Andersen Consulting… Santa joins Drew and Allan to discuss effective communication…

• The communication problem we’re trying to solve is not the one we think it is!
• “Communicating the value of cybersecurity” - What doe that mean really?
• Clarity vs. Communication, Message received and understood... It’s clarity of thinking, action, and outcomes that create the ability to communicate effectively.
• If that is the case, then what matters is how do OTHERS measure our success and how is that aligned or not with our own perceptions?
• How do we measure success in communication? Is is how they measure it?
• What is the goal of communication? (And why do we say that instead of ‘the goal of good communication’?
• How do we get perspectives? (We ask).

Y'all be good now!