Episode #88: Why Victor Cho Believes AI-Driven Companies Need a Human Touch

The Conscious Capitalists

Do you think about how AI is going to shape our future in business?

Victor Cho might have the answer! As a longtime member of the Conscious Capitalist community, he is the CEO/Advisor and Board Member (best known for his work with Emovid) with a deep passion for building online customers experiences that truly delight (Net Promoter 80+) and define markets.

Victor's philosophy of considering society as a crucial fourth stakeholder in business, alongside employees, customers, and shareholder is grounded in his emphasis on transperancy, empathy, diversity and integrity.

In this episode, he explains his operational framework for maximizing positive societal impacts, minimizing negative ones, and fostering transparency as well as the transformative potential of AI in business.

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For transcripts and show notes, please go to: https://www.theconsciouscapitalists.com

This show is presented by Conscious Capitalism, Inc. (https://www.consciouscapitalism.org/) and is produced by Rainbow Creative (https://www.rainbowcreative.co/) with Matthew Jones as Executive Producer, Rithu Jagannath as Lead Producer, and Nathan Wheatley as Editor.

Thank you for your support!

- Timothy & Raj

Time Stamps

00:00 Welcome to The Conscious Capitalists

00:23 Introducing Victor Cho

01:44 Victor's Journey to the Fourth Stakeholder Philosophy

04:05 Operationalizing Societal Impact

06:09 Frameworks for Positive Business Impact

14:15 The Role of Data and Collaboration

19:29 AI and Social Responsibility

22:42 AI's Impact on Business Models

23:16 Cost Reduction and Efficiency

24:15 Intelligence as a Service

25:20 AI in Asynchronous Video Communication

27:23 AI's Role in Conscious Capitalism

31:15 The Future of Work with AI

36:54 Leadership in the Age of AI

38:14 The Importance of Suppliers and Authenticity

42:03 Conclusion and Further Resources