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Innehåll tillhandahållet av Softchoice. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Softchoice eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
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This AI-powered ‘lie detector’ will transform everything

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Manage episode 359240545 series 2974167
Innehåll tillhandahållet av Softchoice. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Softchoice eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

Welcome to Season 5 of The Catalyst.

In this episode, new co-host Aaron Brooks meets with Sean Austin, CEO and co-founder of Helios, a company pioneering the new field of speech analytics through a voice tone intelligence technology. Helios’ groundbreaking “tonal analysis” application can identify changes in tone, pitch and other vocal characteristics that indicate the speaker's emotional state, attitude and even their level of confidence.

While today Helios is marketing itself to Wall Street, its potential use cases are endless. Aaron and Sean discuss the possibilities for businesses to use tonal analysis to gain deeper insights into customer needs and improve customer service, sales and even employee morale and satisfaction. At the same time, they explore the ethical implications of creating a modern, AI-powered “lie detector.”

Featuring: Sean Austin, CEO and co-founder of Helios

The Catalyst by Softchoice is the podcast shining a light on the human side of IT leaders and reframing our relationship with technology.

  continue reading

77 episoder

Artwork
iconDela
 
Manage episode 359240545 series 2974167
Innehåll tillhandahållet av Softchoice. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Softchoice eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

Welcome to Season 5 of The Catalyst.

In this episode, new co-host Aaron Brooks meets with Sean Austin, CEO and co-founder of Helios, a company pioneering the new field of speech analytics through a voice tone intelligence technology. Helios’ groundbreaking “tonal analysis” application can identify changes in tone, pitch and other vocal characteristics that indicate the speaker's emotional state, attitude and even their level of confidence.

While today Helios is marketing itself to Wall Street, its potential use cases are endless. Aaron and Sean discuss the possibilities for businesses to use tonal analysis to gain deeper insights into customer needs and improve customer service, sales and even employee morale and satisfaction. At the same time, they explore the ethical implications of creating a modern, AI-powered “lie detector.”

Featuring: Sean Austin, CEO and co-founder of Helios

The Catalyst by Softchoice is the podcast shining a light on the human side of IT leaders and reframing our relationship with technology.

  continue reading

77 episoder

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