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Never Lose an Employee Again with Joey Coleman
Manage episode 386424257 series 3445240
Innehåll tillhandahållet av Mike Goldman. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Mike Goldman eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
On this episode of The Better Leadership Team Show, I have the honor of bringing on a friend and amazing business consultant, Joey Coleman, a globally recognized customer and employee retention expert. As an award-winning speaker, he has shared his first 100 days methodology with organizations like Whirlpool, Volkswagen, Zappos, and Australia. His bestselling book, "Never Lose a Customer Again," outlines strategies for turning sales into lifelong customer relationships. Joey's latest book, "Never Lose an Employee Again," offers a framework to reduce turnover and boost employee engagement. With a proven track record, Joey is a sought-after advisor, helping businesses worldwide thrive.
www.joeycoleman.com
Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach
Kapitel
1. Never Lose an Employee Again with Joey Coleman (00:00:00)
2. Employees And Customers - 2 Sides Of The Same Coin (00:05:23)
3. Navigating the Eight Phases Of The Employee Journey (00:09:21)
4. Accountability in Problem Solving (00:19:25)
5. Enhancing Employee Communication: Six Valuable Tools (00:23:36)
6. The Everlasting Relevance of Effective Communication Pre and Post-Covid (00:28:53)
7. Fostering Remote Team Engagement and Fun (00:34:14)
8. Overcoming New Employee Remorse: A Strategy Guide (00:40:49)
9. Unpacking the Distinction Between Orientation and Onboarding (00:44:22)
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