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Adapting to CRM Pays Off, But It Takes Time
Manage episode 458856866 series 3443285
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BY RICK HOWLAND
For this article, we talked with end-users who pretty much agree that successful implementation of customer relationship management (CRM) software comes after many steps accompanied by diligence, time and sometimes frustration. But – and it’s a very large but – all say the journey is well worth it.
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