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Episode #88 Interview with Brooke Sellas fro B Squared Media

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Manage episode 259087002 series 1532506
Innehåll tillhandahållet av Kompass Media and Kompass Media: Podcaster. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Kompass Media and Kompass Media: Podcaster eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

On this week's show, we talk to Brooke Sellas from B Squared Media chatting with Alan about Defining Customer Care Online. The Social Media Talks Podcast is created to help business owners who want to learn more about Social Media Marketing, presented by Alan Hennessy.

Brooke B.Sellas Biography. Brooke B. Sellas is the CEO & Founder of B Squared Media, an award-winning done-for-you social media management, advertising, and customer care agency.

She recently joined Mark Schaefer as new Co-host on the top-rated Marketing Companion podcast. Brooke’s marketing mantra is “Think Conversation, Not Campaign”

Topics covered in this episode: The Difference between Customer Care and Customer Experience Using AI and Social Listening to learn more about Customer Care Defining Customer Care How to create an Action Plan for Customer Care Developing Your Customer Care Channel The War for Attention, Staying Top of Mind Understanding and focus on helping instead of selling

  continue reading

89 episoder

Artwork
iconDela
 
Manage episode 259087002 series 1532506
Innehåll tillhandahållet av Kompass Media and Kompass Media: Podcaster. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Kompass Media and Kompass Media: Podcaster eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

On this week's show, we talk to Brooke Sellas from B Squared Media chatting with Alan about Defining Customer Care Online. The Social Media Talks Podcast is created to help business owners who want to learn more about Social Media Marketing, presented by Alan Hennessy.

Brooke B.Sellas Biography. Brooke B. Sellas is the CEO & Founder of B Squared Media, an award-winning done-for-you social media management, advertising, and customer care agency.

She recently joined Mark Schaefer as new Co-host on the top-rated Marketing Companion podcast. Brooke’s marketing mantra is “Think Conversation, Not Campaign”

Topics covered in this episode: The Difference between Customer Care and Customer Experience Using AI and Social Listening to learn more about Customer Care Defining Customer Care How to create an Action Plan for Customer Care Developing Your Customer Care Channel The War for Attention, Staying Top of Mind Understanding and focus on helping instead of selling

  continue reading

89 episoder

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