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Innehåll tillhandahållet av Emily LaRusch. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Emily LaRusch eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.
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Episode 038: White Glove Service

 
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Manage episode 245326689 series 1997537
Innehåll tillhandahållet av Emily LaRusch. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Emily LaRusch eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

White Glove Service sets Cameron's IT business, The Helpful Geek, apart from the other guys. He shares with us how he ensures that clients are really getting the best service and why it's important to go that extra step and make your clients feel valued.


In this episode:

What is white glove service?

How can going above and beyond help your client to have a better experience?

What you can do to better your client's experience, even if they are completely wrong.

The importance of contracting with an IT guy

Bonus - Cameron shares with us quite an impressive hidden talent!


Get in touch with the Lawve-ly people and businesses you met:

Cameron Murdoch, Founder

The Helpful Geek

Email: cameron@thehelpfulgeek.com

Facebook: https://www.facebook.com/TheHelpfulGeek/

LinkedIn: https://www.linkedin.com/in/thehelpfulgeek/

Website: https://thehelpfulgeek.com


Emily LaRusch, CEO & Founder

Back Office Betties

Phone: (800) 958-8591

Email: bettiegram@backofficebetties.com

Website: https://BackOfficeBetties.com

Facebook: https://facebook.com/BackOfficeBetties

  continue reading

39 episoder

Artwork
iconDela
 
Manage episode 245326689 series 1997537
Innehåll tillhandahållet av Emily LaRusch. Allt poddinnehåll inklusive avsnitt, grafik och podcastbeskrivningar laddas upp och tillhandahålls direkt av Emily LaRusch eller deras podcastplattformspartner. Om du tror att någon använder ditt upphovsrättsskyddade verk utan din tillåtelse kan du följa processen som beskrivs här https://sv.player.fm/legal.

White Glove Service sets Cameron's IT business, The Helpful Geek, apart from the other guys. He shares with us how he ensures that clients are really getting the best service and why it's important to go that extra step and make your clients feel valued.


In this episode:

What is white glove service?

How can going above and beyond help your client to have a better experience?

What you can do to better your client's experience, even if they are completely wrong.

The importance of contracting with an IT guy

Bonus - Cameron shares with us quite an impressive hidden talent!


Get in touch with the Lawve-ly people and businesses you met:

Cameron Murdoch, Founder

The Helpful Geek

Email: cameron@thehelpfulgeek.com

Facebook: https://www.facebook.com/TheHelpfulGeek/

LinkedIn: https://www.linkedin.com/in/thehelpfulgeek/

Website: https://thehelpfulgeek.com


Emily LaRusch, CEO & Founder

Back Office Betties

Phone: (800) 958-8591

Email: bettiegram@backofficebetties.com

Website: https://BackOfficeBetties.com

Facebook: https://facebook.com/BackOfficeBetties

  continue reading

39 episoder

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