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Episode 038: White Glove Service
Manage episode 245326689 series 1997537
White Glove Service sets Cameron's IT business, The Helpful Geek, apart from the other guys. He shares with us how he ensures that clients are really getting the best service and why it's important to go that extra step and make your clients feel valued.
In this episode:
What is white glove service?
How can going above and beyond help your client to have a better experience?
What you can do to better your client's experience, even if they are completely wrong.
The importance of contracting with an IT guy
Bonus - Cameron shares with us quite an impressive hidden talent!
Get in touch with the Lawve-ly people and businesses you met:
Cameron Murdoch, Founder
The Helpful Geek
Email: cameron@thehelpfulgeek.com
Facebook: https://www.facebook.com/TheHelpfulGeek/
LinkedIn: https://www.linkedin.com/in/thehelpfulgeek/
Website: https://thehelpfulgeek.com
Emily LaRusch, CEO & Founder
Back Office Betties
Phone: (800) 958-8591
Email: bettiegram@backofficebetties.com
Website: https://BackOfficeBetties.com
Facebook: https://facebook.com/BackOfficeBetties
39 episoder
Manage episode 245326689 series 1997537
White Glove Service sets Cameron's IT business, The Helpful Geek, apart from the other guys. He shares with us how he ensures that clients are really getting the best service and why it's important to go that extra step and make your clients feel valued.
In this episode:
What is white glove service?
How can going above and beyond help your client to have a better experience?
What you can do to better your client's experience, even if they are completely wrong.
The importance of contracting with an IT guy
Bonus - Cameron shares with us quite an impressive hidden talent!
Get in touch with the Lawve-ly people and businesses you met:
Cameron Murdoch, Founder
The Helpful Geek
Email: cameron@thehelpfulgeek.com
Facebook: https://www.facebook.com/TheHelpfulGeek/
LinkedIn: https://www.linkedin.com/in/thehelpfulgeek/
Website: https://thehelpfulgeek.com
Emily LaRusch, CEO & Founder
Back Office Betties
Phone: (800) 958-8591
Email: bettiegram@backofficebetties.com
Website: https://BackOfficeBetties.com
Facebook: https://facebook.com/BackOfficeBetties
39 episoder
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